We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
I will start with the only positives - the staff were lovely and we had a TV . But its downhill from there...
The location leaves a lot to be desired. Nestled in a district of unfinished flats the area attracts the sort of people...More
Came back to Sandakan recently and decided to stay again here. We are a little bit disappointed when we were given a wrong rooms. We booked rooms with double bed but instead given a queen size bed and we have to get an extra bed....More
They have a nicely refurbished reception room and nice and professional staff. The pool is very pleasant, we also liked the breakfast. The rooms are very dated though. The walls are very dirty, when I opened the slider to the bathroom, there were cotton balls...More
I stayed one night in this hotel and the concept is a bit different from other hotel. It only has double storey building and the area is very big. The breakfast was ok. One issue is they might need to focus on the maintenance of...More
Thank Nur Hazimah A
Response from BCH0tel, General Manager at Borneo Cove HotelResponded 7 September 2016
Dear Nur Hazimah
Thank you for your feedback on your stay with us. We have reminded our staff to be more alert on room maintenance. Glad to hear that you had a comfortable stay and we hope to have the opportunity to serve you again....More
Stayed for 3 days 2 night with their 3D2N promotion price. Prices are affordable. Clean room & good service. Pool available was near with cafe, children can go swim while parent can monitor from the cafe. Overall, it a good place to stay.More
Thank elden e
Response from BCH0tel, General Manager at Borneo Cove HotelResponded 15 August 2016
Dear Elden e
Many thanks for your positive review on Borneo Cove Hotel. We are glad to note that you find our rooms and services to your liking. We hope that you will stay with us again on your next trip to sandakan.