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Four Points by Sheraton Sandakan

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Traveller (1080)
Room & Suite (358)
Pool & Beach (133)
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Overview
  • Excellent46%
  • Very good41%
  • Average10%
  • Poor2%
  • Terrible1%
Travellers talk about
“infinity pool”(126 reviews)
“club room”(19 reviews)
“shopping mall”(56 reviews)
AMENITIES
Free Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
Airport Transportation
4 Star Hotel
All hotel details
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Rooms
3 Jun.4 Jun.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,343)
There are newer reviews for Four Points by Sheraton Sandakan
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Traveller rating
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All reviewsinfinity poolclub roomshopping mallspg membersea viewfish marketcorner roombreakfast buffetfirst floorsulu seamodern hotellocal marketlocal foodwater frontstayed here for nightsturtle islandcomfy bed
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11 - 15 of 1,167 reviews
Reviewed 3 weeks ago via mobile

Yes it is on waterfront. Yes it is better than most in sandakan.Bar is nice and welcome relief from unrelenting dry area of time. Very much Muslim. Market next door is OK but now is also devoid of Chinese traders.

Thank Lankylee
Response from Peter P, General Manager at Four Points by Sheraton SandakanResponded 3 weeks ago

Dear Lankylee, Thank you for your feedback from your recent visit. We are glad that you found our bar to be nice and the hotel in general was better than most within the vicinity. We look forward to serving you again. Hospitably yours, Peter Padman

Reviewed 3 weeks ago

Being near the water front gives this hotel a great view. We had a very comfortable stay especially after a hot day's touring around the island. The breakfast is fine but it would be best to have some diversity especially when you stay for a...More

Thank wimalaratnej
Response from Peter P, General Manager at Four Points by Sheraton SandakanResponded 3 weeks ago

Dear wimalaratnej, Thank you for your feedback and constructive comments on the breakfast which we will certainly work on. We are glad to note that our staff has been helpful. Good to also know that you managed to explore a little about the area and...More

Reviewed 4 weeks ago via mobile

The hotel is located right on the waterfront. Most rooms offer sea and or city views. It’s a relatively busy seaway with lots to see. Unfortunately pollution is starting to effect the environment in a more significant manner than when we were last here. The...More

Thank bernie47801
Response from Peter P, General Manager at Four Points by Sheraton SandakanResponded 3 weeks ago

Dear bernie47801, Thank you for your lovely comments on your recent stay and also for the feedback on the sound proofing which we have taken constructively. We are glad that you are reaping the privileges and benefits of being a SPG member. You are indeed...More

Reviewed 4 weeks ago via mobile

Stayed here for 4 nights as part of family holiday trip around Sabah. Once you've survived the frustrating security lifts the rooms are nice with a lovely view. Walls are a little thin as you can hear the next room activities. Pool is ok but...More

5  Thank btifgo
Response from Peter P, General Manager at Four Points by Sheraton SandakanResponded 4 weeks ago

Dear btifgo, Thank you so much for your comments from your recent stay. We definitely have failed in our services and humbly apologise for not being able to deliver our standards during this holiday of yours. As we need to dive deeper into the details,...More

Reviewed 4 weeks ago via mobile

I like this new green initiative by Four Points. It's not a huge tag but by not placing it around the bottles it really saves and can be used for a longer time! Good idea Four Points! The bottle tags were placed under the glass...More

Thank Cassie F
Response from Peter P, General Manager at Four Points by Sheraton SandakanResponded 4 weeks ago

Dear Cassie F, Thanks so much for the positive and supportive message. Our Sustainability Team will be pleased to read that their initiatives have not gone to waste. We look forward to serving you again and should you see interesting ideas from you visits to...More

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About
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Pool
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Restaurant
Hotel Amenities
Business Centre with Internet Access
Room Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Bar/Lounge
Restaurant
Outdoor pool
Details
Price range
USD 54 - USD 75 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 54 - USD 75 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (1080)
Room & Suite (358)
Pool & Beach (133)
Dining (110)
Business Centre & Event Rooms (10)
Family and Play Areas (1)
Questions & Answers
Ask a question
mdemo
20 May 2018|
AnswerShow all 4 answers
Response from Peter P | Property representative |
Hi, We are glad to hear of your plans to stay here next February. Being a Four Points, we do not have a Club Lounge however, we have a nice and friendly bar where you could enjoy your cocktails. Do let us know if you need... More
0
Votes
jacslo
31 March 2018|
AnswerShow all 5 answers
Response from Peter P | Property representative |
Yes there are a few floors designated for smokers
1
Vote
john8050
20 February 2018|
AnswerShow all 6 answers
Response from Peter P | Property representative |
The hotel does provide hair dryers and kettles in rooms
1
Vote
Room Tips
"Ask upon arrival for whatever amenities you think you'll need!"
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"Sea view on either side of the hotel is beautiful"
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"Request a high floor for the view"
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"Don't bother booking a sea view room unless you really want it as most rooms have sea views anyway."
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