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Four Points by Sheraton Sandakan

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Traveller (1084)
Room & Suite (359)
Pool & Beach (133)
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Overview
  • Excellent46%
  • Very good41%
  • Average10%
  • Poor2%
  • Terrible1%
Travellers talk about
“infinity pool”(130 reviews)
“club room”(19 reviews)
AMENITIES
Free Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
4 Star Hotel
All hotel details
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Rooms
8 Jul.9 Jul.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,358)
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Traveller rating
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All reviewsinfinity poolclub roomthe executive loungespg membershopping mallsea viewfish marketcorner roombreakfast buffetfirst floorsulu seamodern hotelwater frontlocal marketlocal foodstayed here for nightsturtle island
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1 - 5 of 1,181 reviews
Reviewed yesterday

Positive - The concierge staff were lovely and welcoming but thats really where the positives end Reception staff were uninterested, room wasn't ready on time, seat damaged in room so you went right through when sat down, charging point hanging off the wall, room service...More

Thank NikkiB1105
Reviewed 4 days ago

Hotel a bit scruffy dirty carpets in hallway and room, furniture tatty needs updating Housekeeping slack room didn't get made up until late in the afternoon. Towels with huge holes in them and threadbare. Hair dryer from house keeping. Not worth upgrading no lounge access...More

Thank slwityk
Reviewed 1 week ago

We had a bath tub huge..i loved bubbly bath time in it..we had swam my hubby and son even enjoyed a good drink together juice cocktail also milk I was happy having agame of pool with my hubby at the lounge the taxi was prompt...More

Thank Zarina A
Response from Peter P, General Manager at Four Points by Sheraton SandakanResponded 5 days ago

Dear Zarina A, You sound like a real happy family who knows how to enjoy the wonderful creations around us - appreciating your family time together enhanced by our basic hotel services. You have been a great ‘sales person’ for our establishment and we owe...More

Reviewed 1 week ago via mobile

We stayed here for one night before flying back to KL. The front desk Sylvie and concierge were excellent at giving us a good first impression. I was impressed that Sylvie remembered my name when we checked out the next day. The room was excellent...More

Thank Wong L
Response from Peter P, General Manager at Four Points by Sheraton SandakanResponded 1 week ago

Dear Wong L, Thank you so much for your compliments about the hotel, room with its view and overall services rendered by our associates especially by Sylvie, which will certainly be cascaded to her. We definitely wish to apologize for the poor salad selection at...More

Reviewed 1 week ago

It has an amazing location. i am told that from all rooms the views of the sea is feasible. We were a group of 8, and had booked 4 rooms. The rooms are relatively large. The service is warm and hospitable. The hotel is right...More

Thank JayenShah
Response from Peter P, General Manager at Four Points by Sheraton SandakanResponded 1 week ago

Dear JayenShah, Thanks so much for your kind words and very encouraging feedback from your recent stay. You are indeed a great ambassador and we thank you for having stayed with us. Indeed we have great views from most of our rooms and we are...More

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About
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Pool
Restaurant
Hotel Amenities
Business Centre with Internet Access
Room Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Fitness Centre with Gym / Workout Room
Bar/Lounge
Pool
Restaurant
Outdoor pool
Details
Price range
USD 49 - USD 75 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 49 - USD 75 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (1084)
Room & Suite (359)
Pool & Beach (133)
Dining (110)
Business Centre & Event Rooms (10)
Family and Play Areas (1)
Questions & Answers
Ask a question
john8050
19 June 2018|
AnswerShow all 2 answers
Response from sunseal0ver | Reviewed this property |
Hi there, Also there are two bottles of drinking water every day, tea bags, instant coffee packets as well as tooth brushes and paste provided! Have a nice trip to Sandakan. Cheers!
1
Vote
Google Translation
mdemo
20 May 2018|
AnswerShow all 4 answers
Response from Peter P | Property representative |
Hi, We are glad to hear of your plans to stay here next February. Being a Four Points, we do not have a Club Lounge however, we have a nice and friendly bar where you could enjoy your cocktails. Do let us know if you need... More
0
Votes
jacslo
31 March 2018|
AnswerShow all 5 answers
Response from Peter P | Property representative |
Yes there are a few floors designated for smokers
1
Vote
Room Tips
"loved the sea view"
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"Rooms with even number, the higher levels up the better"
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"Room 2058 had a nice view and was quiet."
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"Ask upon arrival for whatever amenities you think you'll need!"
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