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Aston Tanjung Pinang Hotel and Conference Center

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267 Reviews from our TripAdvisor Community

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Showing 209: English reviews
Jakarta, Indonesia
Level Contributor
8 reviews
Reviewed 23 October 2016 via mobile

Stay for 1 nite for business trip. Room is huge, internet is just okay. Stay in lower floor, somehow the painting above headboard fell down while i'm laying on my bed, luckily i did not get injured with it. Food also just okay.

Helpful?
Thank Blue_matrix
Japar B, Front Office Manager at Aston Tanjung Pinang Hotel and Conference Center, responded to this review

Dear Mr. Blue_Matrix, We appreciate that you have taken time to advice us your stay experience through Tripadvisor, especially the painting at headboard fell down while was laying on bed and our sincere apologies for the obvious inconvenience caused. On this matter ,you will pleased to know that the Management will look into this issue and continue in our improvement... More 

Singapore, Singapore
1 review
Reviewed 25 September 2016

We had a pleased stay in Aston.our parents enjoyed the breakfast there and the staff's very friendly .But the outside environment is so-so, supermarkets' far far far away and not much to explore . Overall , we were satisfied staying in Aston .

Review collected in partnership with this hotel

Helpful?
Thank gracel352
Japar B, Front Office Manager at Aston Tanjung Pinang Hotel and Conference Center, responded to this review

Dear Ms. Gracel352, Thank you very much for taking the time to share your stay experience through Tripadvisor . We glad to know that you had a wonderful stay with us and receiving such feedback from guest like yourself inspires us to continually provide the level of service that the guest have come to expect. We hope you will come... More 

Singapore, Singapore
Level Contributor
35 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 15 September 2016

From Tanjung Pinang jetty to hotel about 40 mins , Take a cab about S$10.00. Aston Hotel reception friendly, room clean , free wifi and breakfast excellent. Hotel reception can help you to arrange transport to town. In house security great . The room great I like the room delightful scents and the bath room. Hotel near to market but... More 

Helpful?
Thank David0545
Japar B, Front Office Manager at Aston Tanjung Pinang Hotel and Conference Center, responded to this review

Dear Mr. David, Thank you very much for taking the time to share your stay experience through Tripadvisor. We great to know that you had a wonderful stay with us and referred to your comment for the transportation service, for this time free shuttle is only from and to the Airport. We hope not to be long to have another... More 

Depok
2 reviews
Reviewed 13 September 2016

Good hotel and the staff very helpfull. i'll be back to this hotel when i go to Tanjung Pinang. but smell on the bath room is not good. the taste of food is average, need to make something innovation for this.

Review collected in partnership with this hotel

Helpful?
Thank yandhisd
Japar B, Front Office Manager at Aston Tanjung Pinang Hotel and Conference Center, responded to this review

Dear Mr.Yandhisd, Thanks you for your review and we do value and appreciate your feedback. We great to know that you had a wonderful stay with us and your comment regarding our breakfast is noted and passed your comment to our Executive Chef Mr. Imron. We pleased to inform you that he has taken the necessary action on this matter.... More 

Yogyakarta, Indonesia
Level Contributor
47 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 28 August 2016

This hotel is located about 10-15 minutes from airport. It performs Aston standard hospitality. The swimming pool is big enough but it looks like it is irregularly cleaned or drained. The breakfast was not so good.

Helpful?
Thank triandyn
Bali, Indonesia
1 review
Reviewed 12 August 2016

A side from buffet breakfast which needs improvement (please serve warm and tasty food next time around), caused there's a lot of good things about this hotel. I like the ambience, cleanliness, delightful scents and room design. Bathroom was nice, bed and pillows were comfortable. Thumbs up for the awesome check in procedure and friendliness of all staff from concierge... More 

Helpful?
Thank _vhenz_0927
Japar B, Front Office Manager at Aston Tanjung Pinang Hotel and Conference Center, responded to this review

Dear Mr. Vhenz_0927, Thanks you for your review and we do value and appreciate your feedback. Your comment regarding our breakfast is noted and I have passed your comment to our Executive Chef Mr. Imron. He will look into this issue and have necessary rectification done in time for your next visit to Aston Tanjung Pinang. We are also glad... More 

Singapore, Singapore
1 review
Reviewed 9 August 2016

We chose to stay in a Premium room but the conditions were poor: - ants in the room - window cannot close - phone in the room had poor wiring - no room bar as advertised - staff with poor english skills

Review collected in partnership with this hotel

Helpful?
Thank nexenta
Japar B, Front Office Manager at Aston Tanjung Pinang Hotel and Conference Center, responded to this review

Dear Mr. Nexenta, We appreciate that you have taken time to advice us your stay experience through Tripadvisor, especially the facilities,cleanliness and service . On this matter ,you will pleased to know that the Management will look into this issues and continue in our improvement effort on rectification at the same. There isn't much we could or can do about... More 

Travellers are raving about these Tanjung Pinang hotels

Jakarta Timur
1 review
Reviewed 5 August 2016

The hotel have best services and fast response for any help. maybe need more speed for wireless / WiFi connection. Fast Processing for Check In and Check Out, and have good menu for more food. Thank You for all services for me.

Review collected in partnership with this hotel

Helpful?
Thank SusiloFX
Japar B, Front Office Manager at Aston Tanjung Pinang Hotel and Conference Center, responded to this review

Dear Mr. Susilo FX, Thank you very much for taking the time to share your stay experience through Tripadvisor and great to know that you had a wonderful stay with us. Your comment on the WIFI Connection is noted and I would like to assure you that we will look into this issue and have necessary done in time for... More 

Batam, Indonesia
1 review
Reviewed 3 August 2016

Good location, quite comfortable. I'm staying for bussiness trip, the breakfast are so so, not much of an options. The hot water isn't hot, between warm and cold, not satisfied. When I was there, there's a leakage in the lobby.

Review collected in partnership with this hotel

Helpful?
Thank nararyasri
Japar B, Front Office Manager at Aston Tanjung Pinang Hotel and Conference Center, responded to this review

Dear Mr. Nararyasri, Thanks you very much for taking your time to share your experience through TripAdvisor. I have also noted your comment on the room facilities was not functioning and the Breakfast which was not tasteful . I have to conducted a thorough check of the facility to understand the problem and well coordination with our Engineering and Executive... More 

New Delhi, India
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 1 August 2016

Just got back from Bintan vacation. The Aston experience was great. While most other staff members at reception were not that forthcoming to help us (confused tourists with questions), Evin guided us on the places to visit and things to do in Bintan. The other staff members and the female receptionists were good but they did not understand english much.... More 

Helpful?
1 Thank SidSharma2014
Japar B, Front Office Manager at Aston Tanjung Pinang Hotel and Conference Center, responded to this review

Dear Mr. ShidSharma, Thanks you very much for taking your time to share your stay experience through this email. We are glad to know that you had a wonderful stay and received such as a compliments of our staff (Mr. Evin) . Your kind words will be share to all staff members and receiving such feedback from guest like yourself... More 

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Amenities

Highlights
  • Room Service
  • Free Parking
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Spa
Things to do
  • Restaurant
  • Spa
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Concierge
Official Description (provided by the hotel)
A modern and stylish 4 star Business and Conference hotel committed to the highest International standards and a wide range of service and facilities to suit the need of frequent Business Travelers and Conference Organizer ... more   less 

Additional Information about Aston Tanjung Pinang Hotel and Conference Center

Address: Km. 11 Jl. Adisucipto, Tanjung Pinang, Riau Islands Province 29125, Indonesia
Region: Indonesia > Riau Islands Province > Riau Archipelago > Bintan Island > Tanjung Pinang
Price Range: $55 - $85 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Aston Tanjung Pinang Hotel and Conference Center 4*
Number of rooms: 162
Reservation Options:
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Also Known As:
Aston Tanjung Pinang Hotel And Conference Center Bintan Island, Indonesia
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Questions & Answers

Here's what travellers have asked, with answers from Aston Tanjung Pinang Hotel and Conference Center staff and other travellers.
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Questions? Get answers from Aston Tanjung Pinang Hotel and Conference Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Upper rooms have less noise from pool.”
 of 5 bubbles 866rodw, 27 Oct 2016 | Read review
“Room facing the road is quite noisy as the window is single pane glass.”
 of 5 bubbles Tulang_B, 24 Oct 2016 | Read review
“Higher floor view skyline”
 of 5 bubbles David0545, 15 Sep 2016 | Read review
“with a view to the swimming pool”
 of 5 bubbles SidSharma2014, 31 Jul 2016 | Read review
“best views”
 of 5 bubbles bkuru07, 13 Apr 2016 | Read review
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