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Pesonna Hotel Pekanbaru

43 reviews
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Traveller (18)
Dining (11)
Room & Suite (10)
Overview
  • Excellent39%
  • Very good46%
  • Average13%
  • Poor2%
  • Terrible0%
28 Sep 2017
“Nice hotel with adequate facilities”
11 May 2017
“very clean Hotel, but....”
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
3.0 Star Hotel
All hotel details
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Reviews (43)Write a Review
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1 - 5 of 8 reviews
Reviewed 12 January 2018

This was the least expensive hotel I can remember staying at, yet was one of the most positive and surprising experiences. It began shortly after I entered the lobby, when the manager and another leader (Deddy and Arika) warmly greeted me. They treated me like...More

Thank Jeff L
Response from AsstFOMPesonnaHotel, Front Office Manager at Pesonna Hotel PekanbaruResponded 2 weeks ago

Asslamulaikum Wr, Wb Dear Valued Guest, Greeting from Homeland of Melayu. On behalf of Management Pesonna Hotel Pekanbaru, We thank you for coming to stay with us and enjoying the experience with our facilities provided in the rooms and Breakfast at Pesonna Cafe Restaurant. Again,...More

Reviewed 9 December 2017

as personality for this hotel is recommended, and i am verry happy during visit by today. thank you for reservation and service. Overall is good, but any complain for some breakfast, in my room didn;t have a breakfastMore

Thank Iwan P
Response from AsstFOMPesonnaHotel, Front Office Manager at Pesonna Hotel PekanbaruResponded 10 January 2018

Assalmualaikum, wr wb Welcome to home Malay.. Thank you for making Pesonna Hotel Pekanbaru as a place of rest. We apologize before. We will follow up your complain we will be better in the future. We expect a return visit at this hotel. Thank you....More

Reviewed 28 September 2017 via mobile

I went here for doing my training program nearby the hotel. In the first sight I felt the nice ambience of the hotel and some staffs. I have no big problem here, however I suggested that the breakfast could be added with some breads and/or...More

Thank HenKlee
Response from AsstFOMPesonnaHotel, Front Office Manager at Pesonna Hotel PekanbaruResponded 3 October 2017

Wellcome to Home town Malay. Thank you for making Pesonna Pekanbaru Hotel as a place of rest. We will consider the suggestion that we will be better in the future. We expect a return visit at this hotel. Thank you.

Reviewed 3 June 2017 via mobile

I can say this is one of the best hotel in town. Super clean and super comfy bed. Courteous staff and helpfull. This hotel located in the center of the town. Will definitely recommend to all friends. Nice stay and comfortable.

Thank popojipps
Response from AsstFOMPesonnaHotel, Front Office Manager at Pesonna Hotel PekanbaruResponded 10 January 2018

Assalmualaikum, wr wb Welcome to home Malay.. Thank you for making Pesonna Hotel Pekanbaru as a place of rest. We expect a return visit at this hotel. Thank you. Wassalamualaikum, wr wb.

Reviewed 11 May 2017

Quite nice so far, clean hotel, good ambience & very kind staff, but the parking lot need to be expand & drainage in bathroom didn't work properly. The room also is not soundproof, so we can hear sound outside the door a little bit......................................................More

Thank Rangga J
Response from AsstFOMPesonnaHotel, Front Office Manager at Pesonna Hotel PekanbaruResponded 10 January 2018

Assalmualaikum, wr wb Welcome to home Malay.. Thank you for making Pesonna Hotel Pekanbaru as a place of rest. We apologize before. We will follow up your complain we will be better in the future. We expect a return visit at this hotel. Thank you....More

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About
Amenities
Top amenities
Pool
Free Parking
Restaurant
Free High Speed Internet ( WiFi )
Breakfast included
Room Service
Hotel Amenities
Free Parking
Breakfast included
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room Service
Airport Transportation
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Details
Price range
USD 22 - USD 35 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Details
Price range
USD 22 - USD 35 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
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Traveller (18)
Dining (11)
Room & Suite (10)
Pool & Beach (1)
Questions & Answers
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Room Tips
"room deluxe is recommended"
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"Best views"
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"Higher floor will offer a good view."
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