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The Imperial Hotel

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The Imperial Hotel
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424 Reviews from our TripAdvisor Community

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Showing 318: English reviews
Bangkok, Thailand
Reviewed yesterday NEW

Hotel staff is kind, warm and helpful. Swimming pool is nice and beach club is beautiful. Restaurant served very nice foods .Ms. Lim GM and her team are very hospitalable and nice. Made me feel very happy and enjoyed my stay so much. I'll come back with my family soon. Papasmon of Thailand.

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Helpful?
Thank papasmon1
Reviewed 2 days ago NEW

Hotel is very nice and very good kind staff. Hotel decoration is very beautiful and grand. Staff and restaurant all very good and nice service. I'm very happy staying here. I will come back again with family!!!!. Natjaya from Thailand

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Helpful?
Thank Prangnarak N
Magdalene L, General Manager at The Imperial Hotel, responded to this review

Dear Ms Prangnarak N Thank you for staying with us in The Imperial Hotel Vung Tau. I am so glad that our facilities and services met up with your expectations. Our team will work even harder to satisfy our guests. Looking forward to your next visit with your family in the near future. Thank You. Yours Sincerely Magdalene Lim Executive...

Reviewed 1 week ago via mobile

This is the third times I stayed here. I had new experience with the new apartment of hotel. It was large, clean and comfortable. Also nice view from my room. The service was good. Staff were friendly, helpful. The swimming pool is large n clean. There is one near the beach. Food was delicious and had many choices with different...

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Helpful?
Thank Nguyễn Thảo H
Magdalene L, General Manager at The Imperial Hotel, responded to this review

Dear Ms Nguyễn Thảo H I am so happy to learn that you have a great time staying with us in The IMPERIAL Hotel & Residence Vung Tau. Thank you so much for your kind comments and hopefully we will see you again in the near future. Best Regards Yours Sincerely Magdalene Lim Executive Assistant Manager

Cambridge, Massachusetts
Reviewed 3 weeks ago

This hotel has a lot of heart and some terrific features; would have been 5 stars except for some problems with the service. We stayed here for 2 nights in early January, which is a shoulder season between Christmas and Lunar New Year. After we had dispensed with the typical Vietnamese front desk upsell attempt (“We have a very special...

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Helpful?
Thank justinchen
Magdalene L, General Manager at The Imperial Hotel, responded to this review

Dear Mr Justin Chen Thank you for your kind and valuable comments. Firstly I would like to apologise for the inconvenience caused to you during your stay. Most of the restaurants and shops were closed during the TET holidays (New Year) thus the choices of restaurants were very limited. I will be looking at how best we could meet our...

Reviewed 4 weeks ago via mobile

The hotel is perfectly clean, upmarket, polite and friendly staff, great decor, gorgeous breakfast buffet, amazing set of pools to choose from. Pool cabins as well. Very nice! For a top hotel, pool service needs upgrading-slow and infrequent. Waiters hard to find.

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Thank karen w
H0tel-Imperial, General Manager at The Imperial Hotel, responded to this review

Dear Ms karen w Thank you for your kind comments. I am great that you liked our pool and facilities of our Hotel. We will definitely be looking at areas which you mentioned and we will endeavor to do our best to meet your kind expectation and satisfaction. Looking forward to your next visit with us soon. Thank You. Yours...

Ho Chi Minh City, Vietnam
Reviewed 4 weeks ago

I experienced 2 days stay in Imperial Hotel Vung Tau! It was really fantastic with beach club opposite and shopping , supermarket just next door, making my stay very convenient. All hotel staffs were very helpful & warm at the front office, lounge....I had a chance to meet Ms Lim - who was so nice to us, and customer service...

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Helpful?
Thank MCChiCuong
H0tel-Imperial, General Manager at The Imperial Hotel, responded to this review

Dear Mr MCChiCuong Thank you for your recent stay with us. I am so delighted to hear that you had a great time here. Our team is so happy to have met up with your kind expectations. We will always do our best to create an enjoyable stay for all our guests. Looking forward to seeing you back with your...

Reviewed 4 weeks ago via mobile

My family used to stay in this hotel when we visited Vung Tau. It is quite cozy and very classical style resort. The beach and swimming pool is located over the street but we can cross over from the second floor. The private beach is beautiful and the food is good but the price is a bit expensive. Even the...

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Helpful?
Thank Soran C
H0tel-Imperial, General Manager at The Imperial Hotel, responded to this review

Dear Soran C Thank you for your kind feedback. I am glad to hear that you have enjoyed your stay with us. If there is anything I could do to make your stay more memorable, please let me know. Thank You. Yours Sincerely Magdalene Lim Executive Assistant Manager

Salt Lake City, Utah
Reviewed 15 January 2017

Stayed for 3 days between Xmas and New Years Day. Was given the option at check in of 3 different rooms and we took #806 in the modern Kings Tower. One bedroom included a kitchen and wonderful views of the beach and hotel pools. We had a very nice extra bed brought up to the room for our daughter. There...

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Thank tracysm2017
H0tel-Imperial, General Manager at The Imperial Hotel, responded to this review

Dear Ms Tracysm2017 Thank you so much for kind comments and sharing your experience. It is our pleasure to have you stayed with us and we are always looking at ways and means to make our guests stay even more pleasurable and comfortable. Its fantastic to know that our facilities and services could meet up to your kind expectations. We...

San Jose, California
Reviewed 13 January 2017 via mobile

We stayed for 5 nights at this hotel and satisfied with its value. All staff ( from the front desk, security guards, dining staff, etc) are courteous and friendly. Hotel is nice, clean and has a relaxing environment. However, the Christmas dinner was over charged ( did not include beverage except a glass of champaign- we had to purchase drinking...

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Thank leandch89
H0tel-Imperial, General Manager at The Imperial Hotel, responded to this review

Dear leandch89 Thank you so much for spending your Christmas at our Imperial Hotel. I appreciate your kind feedback and will look into all your suggestions for our future improvements. However I am glad that you have enjoyed the stay with us at the Hotel and enjoy the comfort and service of our staff. Looking forward to having another chance...

Reviewed 9 January 2017

It was 2 days trip in Vung Tau and staying here for 2 nighs. Its was very impressive from welcome-drink to the turndown service. Every little items in hotel looked luxury in gold color and had been cleaned very carefully. I really enjoyed my staying here even had to pay double except i did not find the waste bin in...

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Helpful?
Thank Nha Trang Street Food Tour
H0tel-Imperial, General Manager at The Imperial Hotel, responded to this review

Dear Nha Trang Street Food Tour Thank you for staying with us at The IMPERIAL Hotel Vung Tau. I appreciate your kind comments and will improve on our breakfast services to have you return to us again. Hope to see you soon. Yours Sincerely Magdalene Lim Director of Operations

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Beachfront
  • Free Parking
  • Spa
  • Breakfast included
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Spa
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Meeting Rooms
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Airport Transportation
  • Business Centre with Internet Access
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Babysitting

Additional Information about The Imperial Hotel

Address: 159 Thuy Van Street, Vung Tau, Vietnam
Region: Vietnam > Ba Ria-Vung Tau Province > Vung Tau
Price Range: $127 - $214 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Imperial Hotel 5*
Number of rooms: 260
Reservation Options:
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Hotel Style:
#1 Luxury Hotel in Vung Tau
#1 Spa Hotel in Vung Tau
#1 On the Beach Hotel in Vung Tau
#7 Best Value Hotel in Vung Tau
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Questions & Answers

Here's what travellers have asked, with answers from The Imperial Hotel staff and other travellers.
5 questions
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Questions? Get answers from The Imperial Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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