Melia Vinpearl Hai Phong Rivera
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Melia Vinpearl Hai Phong Rivera

Manhattan 9 Street Vinhomes Imperia Hai Phong Urban Area, Hai Phong 180000 Vietnam
Traveller (209)
Deluxe Room
Room & Suite (29)
Vinpearl Hotel Rivera Hai Phong
Videos (1)
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About

5.0
#2 of 136 hotels in Hai Phong
4.7 of 5 bubbles
Location
4.9 of 5 bubbles
Cleanliness
5.0 of 5 bubbles
Service
4.8 of 5 bubbles
Value
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
WHERE THE CONTEMPORARY FLOW EMBRACES THE CITY’S HEART Nestled within the mordern urban area Vinhomes Imperia, Melia Vinpearl Hai Phong Rivera is a 5-star hotel with elegant and luxurious silhouette, situated at the utmost prime central location where the main routes are only a few seconds away. Here, the amorous andnostalgic ambience of French-style constructions harmonizes
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Aerobics offsite
Billiards
Kids stay free
Car park
Wifi
Pool / beach towels
Swimming pool toys
Pool with view
Adult pool
Outdoor pool
Yoga classes
Yoga room
Fitness / spa changing rooms
Personal trainer
Sauna
Bar / lounge
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Complimentary welcome drink
Happy hour
Kid-friendly buffet
Kids' meals
Outdoor dining area
Snack bar
Special diet menus
Wine / champagne
Poolside bar
Entertainment staff
Evening entertainment
Karaoke
Board games / puzzles
Children's playground
Children's television networks
Indoor play area for children
Kids pool
Kids' outdoor play equipment
Highchairs available
Airport transportation
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business centre
Spa
Facial treatments
Foot bath
Foot massage
Full body massage
Hand massage
Head massage
Light therapy
Makeup services
Manicure
Massage
Neck massage
Pedicure
Salon
Steam room
24-hour security
BBQ facilities
Baggage storage
Concierge
Currency exchange
Newspaper
Non-smoking hotel
Outdoor furniture
Sun deck
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
Doorperson
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Clothes dryer
Dry cleaning
Laundry service
Washing machine
Ironing service
Shoeshine
Room features
Blackout curtains
Soundproof rooms
Air conditioning
Desk
Dining area
Minibar
Cable / satellite TV
Walk-in shower
Bathrobes
Housekeeping
Interconnected rooms available
Private balcony
Room service
Safe
Seating area
Sofa
Telephone
VIP room facilities
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Private bathrooms
Wake-up service / alarm clock
Electric kettle
Flatscreen TV
Bath / shower
Complimentary toiletries
Hair dryer
Room types
City view
Pool view
Non-smoking rooms
Suites
Smoking rooms available
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
5.0 of 5 stars
HOTEL STYLE
Business
Quaint
Languages Spoken
English, Chinese, Vietnamese
Hotel links
Special Offer:30 years of Rewards

Location

Manhattan 9 Street Vinhomes Imperia Hai Phong Urban Area, Hai Phong 180000 Vietnam
Name/address in local language
256Reviews1Q+A5Room tips

Reviews
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Traveller rating
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Detailed Reviews
Amandasjallsaints wrote a review June 2023
241 contributions130 helpful votes
Hotel's Favourite
5.0 of 5 bubbles
We had planned on staying at this hotel for just a couple of nights but extended our stay and then returned later in our trip as it was so fantastic. The beautiful hotel is situated in a lovely, landscaped area of Hai Phong with many restaurants and a mall just a short walk away. The rooms were large, very clean and quiet. They also have a balcony where there are tables and chairs. The breakfast - included in the price of our room - was excellent with a wide choice of foods. What really makes this hotel stand out is the incredible service given by all the staff; especially those working on reception. They were incredibly friendly, helpful and researched and found solutions for our travel plans. This hotel is a real gem, do visit if you can.
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Date of stay: March 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Rivera Hải Phòng Vinpearl, General Manager at Melia Vinpearl Hai Phong Rivera
Responded 21 June 2023
Dear Amandasjallsaints, Thank you so much for choosing our Melia Vinpear Hai Phong Rivera. We are very glad to hear that you did enjoy your stay here with us, and our team is doing very well to insprire our Spanish warm to the guest. Your compliment of our hotel facilities, the room, the breakfast and especially our reception team, we will share to entire team Please do not hesitate to share with us if there is anything we could do better to enhance your stay! Sincerely, Linh Nguyen - Guest Experience Manager
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Chellappa wrote a review Dec 2021
1 contribution
5.0 of 5 bubbles
I was here last week onn my business trip. It was so amazing. The room was so clean and organized. The staff were friendly, and they provided everything I needed. Covid has make things difficult, but staying at this hotel make me feel very comfortable. I had an excellent experience here. Thank you so much.
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Date of stay: December 2021Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hong Nguyen Dam, General Manager at Melia Vinpearl Hai Phong Rivera
Responded 19 Dec 2021
Xin chào bellaco0825, Thank you very much for sharing your marvelous comments, we are flattered to knowing that you had an overall great experience. It is our commitment to provide excellent service to all of our guests and it is great that our service impressed you. Your nice compliment will be shared with entire team as it will be a great motivation for our team to strive for greater service excellence. We look forward to another opportunity to host you at our Vinpearl Hotel Rivera Hải Phòng, and once again, thank you for your kind recommendation. Safe regards, The Hotel Management
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
David H wrote a review Jan 2023
11 contributions
+1
5.0 of 5 bubbles
Dear Melia Team

I would like to express my thanks and appreciation for the service and care I received from Melia Team l was here from Dec 7th to Jan 8th. I was away from home for such a long period for the 1st time. New country, new people, language problem was worried a lot. Your staff did not disappoint me, gave me comfort, made me feel to be part of the family. I though missed my family back home but Melia family made me special.

Every staff member with whom I came in contact was attentive and kind.

Front office team Tammy, Ammy, Driven, always spoke to me and checked how am I Doing.

My best friend Tien who always from far would notice me and gave a caring smile always. Moreover your singing made me more emotional and relaxing.

Restaurant staff Tu, Tam, Bich, Kin and Hoang you guys made me gain 3 more kilos of weight. I was worried and came here thinking will loose weight but it was reverse. I enjoyed every cuisine which was served.

Housekeeping and room service staff you are very caring soft spoken and kept my room neat and tidy. Your yes Sir attitude is what I liked it. I could not understand your language but your smile said it all.

I had a wonderful one month stay. Thanks guys for making my business stay so comfortable. This helped me to concentrate on my work.

I will surely recommend Meila to eb your choice while you are in Hai Phong.

Thank you again for such outstanding service.

Sincerely,
David Harry
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Date of stay: January 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hotel Manager , General Manager at Melia Vinpearl Hai Phong Rivera
Responded 8 Jan 2023
Dear Mr. David Harry, Thank you so much for your wonderful words to our team, which has made our days, we also recieved your chocolate gift with a highly appreciation. We are very lucky to have a fantastic team to inspried our Spanish warm, we remember you with a very friendly and nicely smile whenever interacting with our team. We also remember the time we share together at Light up event, and also Xmas night. We do undertand how challenging when we are far away from home at the festive season, and we would like to present our hospitality to every single guest and made the guest feel at home. Thank you for mention our associate name: Tammy, Ammy, Driven, Tien, Tu, Tam, Bich, Kin and Hoang, we will definitely share these compliment to entire team. We are looking forward to welcoming you to this or any other Melia Hotels International. Sincerely, Hotel Management Team
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영진 박 wrote a review Sept 2021
4 contributions1 helpful vote
5.0 of 5 bubbles
This hotel was used for a business trip to Vietnam. First of all, the room is very clean, and the cleaning people are very meticulous. He always maintained a clean room. The hotel manager was kind and actively responded to the service he wanted. It is located in a clean neighborhood where service satisfaction is very high and location is hard to find in Haiphong.
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Date of stay: September 2021Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Vu Hoang Pham, General Manager at Melia Vinpearl Hai Phong Rivera
Responded 21 Sept 2021
Xin chao " _A3384HK"! Thank you for choosing Vinpearl Hotel Rivera Hai Phong and taking time to write us review. We are delighted to learn about your satisfying experience at our hotel with excellent atmosphere, effective service and comfortable rooms. We always strive towards service beyond expectations and your words motivate us to deliver more. We make sure to share them with our staff. Once again, thank you for recommending us and you are always welcomed here for your revisit. Safe regards, The Hotel Management
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Praveen D wrote a review Dec 2021
2 contributions
5.0 of 5 bubbles
Stayed in this hotel with my wife and twin kids. Kids are 2.5yrs old. Being an Indian, the meals service from the hotel was just great. My kids had hotel meals which is steamed rice of highest quality. The quarantine went off so smooth and the staff were helpful courteous and way helpful. Best treatment
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Date of stay: December 2021Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Dam Hong Nguyen, Tổng giám đốc at Melia Vinpearl Hai Phong Rivera
Responded 19 Dec 2021
Dear praveend2021, Thank you very much for sharing your marvelous comments, we are flattered to knowing that you had an overall great experience. It is our commitment to provide excellent service to all of our guests and it is great that our service impressed you. Your nice compliment will be shared with entire team as it will be a great motivation for our team to strive for greater service excellence. We look forward to another opportunity to host you at our Vinpearl Hotel Rivera Hải Phòng, and once again, thank you for your kind recommendation. Safe regards, The Hotel Management
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Jayateertha M wrote a review Nov 2021
Bengaluru, India3 contributions
5.0 of 5 bubbles
I stayed here for 7 days (Quarantine) nad it was excellent to say the least. The clock work precision with which they arranged everything is commendable. The staff went out of their way to accomodate my needs ( vegetarian diet) and helped with other needs. The staff was friendly and helful. Facilities are five star. Highly recommended.
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Date of stay: November 2021Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hong Nguyen Dam, General Manager at Melia Vinpearl Hai Phong Rivera
Responded 25 Nov 2021
Xin chào jaykmalagi, Thank you very much for sharing your marvelous comments, we are flattered to knowing that you had an overall great experience. It is our commitment to provide excellent service to all of our guests and it is great that our service impressed you. Your nice compliment will be shared with entire team as it will be a great motivation for our team to strive for greater service excellence. We look forward to another opportunity to host you at our Vinpearl Hotel Rivera Hải Phòng, and once again, thank you for your kind recommendation. Safe regards, The Hotel Management
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Tylah H wrote a review Aug 2021
1 contribution
5.0 of 5 bubbles
Wonderful service and friendly staff. I highly recommend this hotel to anyone who visits Hai Phong. They are very accommodating to your needs as well as they insure prompt service. The room is cleaned regularly by staff. Food is of high standard. Thank you to all staff!
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Date of stay: August 2021Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Pham Vu Hoang, Tổng giám đốc at Melia Vinpearl Hai Phong Rivera
Responded 26 Aug 2021
Dear 688tylahh, Thank you very much for this wonderful review. It's a pleasure to know that you had a great experience and really enjoy your stay with us. Also, we are very thrilled to read that our team has provided the excellent and exceptional service to you. The team will be very happy to see such a wonderful feedback and that their efforts and hard work paid off. Once again, we appreciate your feedback. We hope we will have the opportunity to welcome you back again soon. Best regards, Pham Vu Hoang General Manager
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Report response as inappropriate
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Angel C wrote a review May 2023
2 contributions
5.0 of 5 bubbles
i had an amazing stay! the service was excellent. the housekeeping was attentive as we were out for a while and came back with the tidiest room. the bar tender was really enthusiastic in serving us drinks and as we were swimming, the lifeguard gladly catered our requests. Lastly, the receptionists specifically the guy named Driven was really thoughtful and attentive to our needs. He was able to respond quickly and even served us wine in our room. When we checked out, the receptionists were friendly and helpful. Definitely coming back for an awesome staycation!
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Date of stay: May 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Rivera Hải Phòng Vinpearl, General Manager at Melia Vinpearl Hai Phong Rivera
Responded 24 May 2023
Dear angelcarugda, Thank you so much for choosing our Melia Vinpear Hai Phong Rivera. We are very glad to hear that you did enjoy your stay here with us, and our team is doing very well to insprire our Spanish warm to the guest. The excellence service from housekeeping team bartender, lifeguard and specially Driven, they are both our stars. Please do not hesitate to share with us if there is anything we could do better to enhance your stay! Sincerely, Linh Nguyen - Guest Experience Manager
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Report response as inappropriate
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Medhi B wrote a review Oct 2022
1 contribution
5.0 of 5 bubbles
What an owesome experience I've had the pleasure of enjoying the beautiful, clean and spacious hotel. It goes without saying the service of the hotel staff is phenomenal and pleasant. I would recommend anyone visiting Hai Phong to check it out.

The hotel is in an ideal location with acess to all the main roads leading in and out of the city. The gym, swimming pool and conference rooms are fantastic

You can not mention Vinpearl Melia Hai Phong without mentioning the food served in the Bach Dang restaurant serving a wide range of foods from the local Vietnamese food to international mouth watering cuisines catering for both individual and families alike.

Melia Riviera gives you access to enjoy the street foods well known known in Hai Phong with a local market just minutes walk away attracting visitors from all over the world.

If you are visiting Vietnam, or should I say Hai Phong, this is the place to be.

Go on don't be shy, go have fun.
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Date of stay: October 2022Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hotel Manager , General Manager at Melia Vinpearl Hai Phong Rivera
Responded 5 Oct 2022
Dear 413medhib, Thank you so much for sharing your impressions after your recent stay at Vinpearl Hotel Rivera Hai Phong. We are delighted to know that you enjoyed our nice facilities, food quality and dedicated service We strive to provide exceptional service, indeed your feedback is your exceedingly important to us. Rest assured that we will certainly share your generous words of praise with all our staff. We eagerly look forward to your next return visit and once again, thank you for your positive comments! Best regards, Hotel Management
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ha wrote a review Aug 2022
Hanoi, Vietnam11 contributions
5.0 of 5 bubbles
I had been manytimes to Hai Phong and many times staying at high-class hotels. Every time I come to Vinpearl Hai Phong, it always gives me a good impression by the quality of facilities and services, the staff at Vinpearl Hai Phong are very attentive and professional.
I will definitely come back to Vinpearl many times to enjoy valuable services and commensurate with Vinpearl's reputation.
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Date of stay: August 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Rivera Hải Phòng Vinpearl, General Manager at Melia Vinpearl Hai Phong Rivera
Responded 21 Aug 2022
Dear Ha, Thank you so much for sharing your impressions after your recent stay at Vinpearl Hotel Rivera Hai Phong. We are delighted to know that you enjoyed our nice facilities, dedicated service and expecially our professinal and friendly staffs. We strive to provide exceptional service, indeed your feedback is your exceedingly important to us. Rest assured that we will certainly share your generous words of praise with all our staff. We eagerly look forward to your next return visit and once again, thank you for your positive comments! Best regards, Hotel Management.
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hữu Vũ asked a question May 2020
Đây là khách sạn mình thuê như nào vậy
Hai Phong, Vietnam
Kính gửi Quý khách! Cảm ơn Quý khách đã quan tâm đến dịch vụ của khách sạn Vinpearl Hotel Rivera Hải Phòng. Hiện tại khách sạn đang trong giai đoạn đóng cửa để bảo trì và sẽ mở cửa lại vào 1/6/2020. Để biết thêm chi tiết Quý khách vui lòng liên hệ số điện thoại ở phần thông tin Trân trọng
지현 이 wrote a tip Mar 2024
11 contributions
5.0 of 5 bubbles
"L.O 9:00 at Spa"
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Ravi T wrote a tip Feb 2024
7 contributions
5.0 of 5 bubbles
"This is a business hotel. Halong Bay is 45 minutes ."
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Mark V wrote a tip Aug 2023
Bailey, Colorado97 contributions60 helpful votes
5.0 of 5 bubbles
"I'm an early riser. If you are in the gym or pool at 5-6 am, there is no one there. Like you have the hotel to yourself."
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Zeng W wrote a tip Aug 2022
1 contribution
5.0 of 5 bubbles
"The noise in Northern rooms are too high."
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Tam N wrote a tip Nov 2020
1 contribution1 helpful vote
4.0 of 5 bubbles
"Great view with friendly staff"
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Not the right property for you?
There are more places to choose from in the Hai Phong area.
PRICE RANGE
AU$100 - AU$121 (Based on Average Rates for a Standard Room)
LOCATION
VietnamHai Phong
NUMBER OF ROOMS
211
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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MELIA VINPEARL HAI PHONG RIVERA (AU$100) - 2024 Prices & Reviews (Vietnam) - Tripadvisor

Frequently Asked Questions about Melia Vinpearl Hai Phong Rivera
What are some of the property amenities at Melia Vinpearl Hai Phong Rivera?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Melia Vinpearl Hai Phong Rivera?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Melia Vinpearl Hai Phong Rivera?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Melia Vinpearl Hai Phong Rivera?
Yes, free parking and a parking garage are available to guests.
What are some restaurants close to Melia Vinpearl Hai Phong Rivera?
Conveniently located restaurants include Yi Ling Ling Restaurant, Harbor Restaurant, and T-Pub Craft Beer Station.
Are there opportunities to exercise at Melia Vinpearl Hai Phong Rivera?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Melia Vinpearl Hai Phong Rivera have airport transportation?
Yes, Melia Vinpearl Hai Phong Rivera offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Melia Vinpearl Hai Phong Rivera?
Yes, dry cleaning and laundry service are offered to guests.
Does Melia Vinpearl Hai Phong Rivera offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Melia Vinpearl Hai Phong Rivera?
The staff speaks multiple languages, including English, Chinese, and Vietnamese.
Are there any historical sites close to Melia Vinpearl Hai Phong Rivera?
Many travellers enjoy visiting Hang Kenh Communal House (3.1 km) and The Bach Dang River (6.3 km).
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