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Phi Phi Arboreal Resort

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Phi Phi Arboreal Resort
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178 Reviews from our TripAdvisor Community

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Showing 103: English reviews
Reviewed 3 June 2016 via mobile

The room I stayed in was in very poor condition. There was no hot water and the AC did not work. The bed linen was stained and had holes in. I could have let this go due to the hotels low price had they not hit me with a bill for breakfast at checkout despite this being included in my...

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1Thank Rowan E
Glasgow, United Kingdom
Reviewed 2 June 2016 via mobile

After reading lots of reviews before my arrival I was very sceptical about the hotel. Firstly when arriving and having to climb a considerable amount of steep stairs with my bags in the afternoon heat this was already a bag sign for myself. On arrival we were then met by the receptionist and a list of rules with do's and...

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1Thank jessicahamilton96
Reviewed 2 June 2016 via mobile

We arrived at Arboreal resort expecting a respectable hotel...this was not the case in fact quite the reverse. The hike up the stairs with rucksacks at the peak of the day only set us off for what was to come. The staff sit you down and take you through the rule book-all the dos and don'ts and the charges you...

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2Thank Sophie C
Reviewed 18 April 2016 via mobile

Only good thing about that hotel was localisation,only few minutes walk from the Phi Phi viewpoint. Luckily we had only small bags with us,we wouldn't be able to claim those stairs with full size suitcases. Staff wasn't helpful at all. We had to wait an hour when we arrived cuz the rooms wasn't ready,when we asked if we can leave...

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3Thank Marta C
Glasgow, United Kingdom
Reviewed 18 April 2016 via mobile

The hotel runs a nice scheme of paying for 'damages'. So if it happens that you cut yourself during shaving and stain a towel it can cost you around £17. If happens that you break a cup you need to pay for it and it is more expensive than in the uk. In fact, you have two A4 pages of...

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3Thank L W
London, United Kingdom
Reviewed 5 April 2016

I think the reviews you get depends on where you stay in this place, I stayed in D414. Despite paying a premium for a room with A/C, the A/C was incredibly poor. Not only did it pump out luke warm air, it cut out for most of the night time. But the very worst of it was the BED BUGS!...

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Thank Deep S
London
Reviewed 7 March 2016 via mobile

Having travelled extensively around south east Asia over a 15 year period this has to be the worst place ever stayed. The smell of sewage and rules and regulations given on arrival are second to none. The staff are rude the room was dirty with bare wires hanging out of the electric shower. I was advised by many people to...

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Thank Mossinator
pparborealresort, Manager at Phi Phi Arboreal Resort, responded to this review

Thanks, for your feedback. We will improve services for the better.

London, United Kingdom
Reviewed 5 March 2016

At first glance good although you cannot get to the hotel without assistance from staff as its up the side of a mountain with at least 40 steep steps. Its quite uncomfortable to watch the guys doing this for you in the 35 degree heat. The room itself was ok up another 20 step steps. Clean and with a nice...

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1Thank jemaway
pparborealresort, Manager at Phi Phi Arboreal Resort, responded to this review

Thanks, for your feedback. We will improve services for the better.

Reviewed 23 January 2016 via mobile

We booked this hotel for 2 nights, end up staying 3. When we came to Phi Phi, a luggage carrier was waiting for us. The hotel is more than a 1 km away from the pier, so it would have been quite a walk with baggages. The hotel was half way up to a hill, many, many, many, many, many...

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2Thank jonnas2016
pparborealresort, Manager at Phi Phi Arboreal Resort, responded to this review

Thanks, for your feedback. See you again on next time. Welcome back again :)

Munich, Germany
Reviewed 17 January 2016

눉 Breakfast was a bit weak. Facilities are a bit old and should be cleaner. Value for money is not the best. 눇 View, view and view!!! For us steps were no big deal. A quiet place to stay at phi phi but you are also bars and shops are around the corner.

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Thank chrisjulia2016
pparborealresort, Manager at Phi Phi Arboreal Resort, responded to this review

Thanks, for your feedback. See you on next time.

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Amenities

Highlights
  • Restaurant
  • Free Internet
Things to do
  • Restaurant
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Public Wifi

Additional Information about Phi Phi Arboreal Resort

Address: 125 / 148 Moo 7 Ao-Nang, Ko Phi Phi Don, Thailand
Region: Thailand > Krabi Province > Ko Phi Phi Don
Price Range: $56 - $170 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Phi Phi Arboreal Resort 3.5*
Number of rooms: 16
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Also Known As:
Phi Phi Arboreal Hotel Ko Phi Phi Don
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Questions & Answers

Here's what travellers have asked, with answers from Phi Phi Arboreal Resort staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Away fro the steps to the viewing point or you have to listen to this noise all day and into the evening.”
 of 5 bubbles jemaway, 5 Mar 2016 | Read review
“closest to the reception to avoid any extra stairs”
 of 5 bubbles nicolej750, 23 Aug 2015 | Read review
“The higher you are, the more stairs you must endure, but the view from the top is great!”
  • Arboreal Resort - Koh Phi Phi - Thailand - mindythelion - wandervibes
  • Arboreal Resort - Koh Phi Phi - Thailand - mindythelion - wandervibes
 of 5 bubbles mindythelion, 14 Mar 2015 | Read review
“Try to get lower down the cliff for walking those stairs.”
 of 5 bubbles 372maureend, 17 Feb 2015 | Read review
“don't stay here!”
 of 5 bubbles CelestaKolkata, 9 Feb 2015 | Read review
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