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Twin Bay Resort

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#20 of 84 Hotels in Ko Lanta
Certificate of Excellence
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1 room 2 adults 0 children
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Twin Bay Resort
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491 Reviews from our TripAdvisor Community

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Showing 337: English reviews
Switzerland
Reviewed 27 May 2015

We stayed 2 nights in this Hotel and we had a great time. Position of Hotel is very good. the beach is just for families and Kids. it's very flat and not deep. but you have a nice pool in front of the beach. we liked it. it's quiet and you can relaxe it. the owner is from europe and...

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2Thank Rick C
Twin B, General Manager at Twin Bay Resort, responded to this review

Dear Valued Guests Many thanks for your positive review of your stay with us recently. it is always pleasant to share these kind of reviews with the staff as we are now deep into the low season and every little positive word goes a long way. I do hope we have the chance to welcome you back in the not...

Mumbai (Bombay), India
Reviewed 22 May 2015

We were a family of 5 members and had booked our stay at Twin Bay Resort for 5 nights during the last week of April.We wanted to be away from the Hustle Bustle and so this was a perfect getaway.The staff and the General Manager Mr.John were very polite and courteous.The property was very clean and right on the beach..which...

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Thank harini0802
Twin B, General Manager at Twin Bay Resort, responded to this review

Dear Valued Guests Many thanks for the lovely photos. Seems like you guys had a great time here at the resort and zooming round the island on your scooters. As you rightly say, we are in a quiet and relaxing location but if you need some action, its a matter of minutes away by scooter. I do hope we have...

London, United Kingdom
Reviewed 22 May 2015

After a disappointing stay in Krabi I made my way to Ko Lanta on 9th May after the advice of a friend who told me I would not regret it. I chose Twin Bay resort based on trip advisor reviews and the manger Jon made me feel very welcome. Both him and his team were polite, helpful and attentive. The...

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2Thank Cassandra S
Twin B, General Manager at Twin Bay Resort, responded to this review

Dear Valued Guests What a delightful way to start the morning by opening up your review. Makes the weekend even better. I will certainly show my staff you kind words you had for them as they had a bit of battering from a previous reviewer. I feel you summed up the resort in its true colors. quiet, peaceful, fabulous location...

Montbeliard, France
Reviewed 19 May 2015

My husband and I stayed three nights in this hotel. Our stay was ok but it could have been much better, especially with a more caring staff. We have to say that one of the reasons we chose the hotel is because of the beautiful words of the manager replying every review on TripAdvisor. Let me tell you it is...

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Thank Isa1404
Twin B, General Manager at Twin Bay Resort, responded to this review

You either love or hate tripadvisor. I love it. Such diverse reviews. One minute the staff are attentive and lovely, the next they are useless. So lets get down to your review. Firstly i am delighted that you think my replies are beautifully written but naturally dissapointed that you say they are a "smokescreen". Likei have always said, why complain...

Kuala Lumpur, Malaysia
Reviewed 9 May 2015

I had a wonderful stay at Twin Bay resort at the end of April to start of May. From the front desk staff, to the breakfast chef, the cleaning staff and John the General Manager who is always on the property visible and available, everyone was so friendly and had a smile on their faces. The location and grounds are...

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3Thank kindredsoul307
Twin B, General Manager at Twin Bay Resort, responded to this review

Dear Valued Guests What a delightful review. It seems to sum up the resort exactly and will give a clear and concise idea to any potential guests who read it. What more can i say but thank you. I do hope we have the chance to welcome you back in the not too distant future. Best regards Jonathan Dee General...

Moscow, Russia
Reviewed 6 May 2015

Staff doesn't care. The manager simply doesn't want to be bothered. On the bright side: Koh Lanta is a beautiful island, very laid-back, it's Thailand as it used to be. The beach is close to the hotel, it's long, clean and wide, although the sea's too shallow for adults. Breakfast was not bad, with standard selection of everything. However, I...

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3Thank Maria M
Twin B, General Manager at Twin Bay Resort, responded to this review

Unbelievable that you have the audacity to write this after speaking with you and you threatening me with a terrible review and then insulting my staff with very offensive language that even my son would be punished for. Hope the rest of your trip around Thailand was equally as fun filled as your stay with us. I certainly enjoyed all...

Phuket, Thailand
Reviewed 5 May 2015

We spent our first night on Koh Lanta at this resort. We found it online while on the ferry and chose it as it had a pool and was relatively close to pier end of island. The beach is quite tidal but we were there on a full moon weekend. Good value, very clean, good sized bungalows with a nice...

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1Thank Sailgirl62
Twin B, General Manager at Twin Bay Resort, responded to this review

Dear Valued Guests Many thanks for taking the time to review your stay with us. As if with most reviews the location wins the day regardless if you are in the garden view or ocean view rooms. The whole resort is beautifully situated. As you say, a scooter is the way to get out and about and explore the surroundings....

Reviewed 3 May 2015 via mobile

We loved our stay here, good value for money. We stayed in a garden room which had a lovely view of the rocky bay. The terrace had some nice seats although we did not spend much time there due to the tropical mossies! The rooms are equipped with mosquito nets which whilst a bit battered, did the job! The bed...

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1Thank RLC1984
Twin B, General Manager at Twin Bay Resort, responded to this review

Dear Valued Guests Many thanks for taking the time to review your stay with us. It's like a complete reversal of the previous review. Just goes to show that everyone has different tastes and requirements. I feel that you summed up Twin Bay in its true light. Simple but clean but in a great location. Far enough away from the...

Reviewed 22 April 2015 via mobile

Twin Bay has a really nice pool area right by the beach. The rooms are ok and the breakfast is good. However, most of the staff speak very bad english and some are very unhelpful. Some of the girls in the reception are too busy putting on make up and speaking on their cellphones to acknowledge the guests. The restaurant...

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2Thank Mikael L
Twin B, General Manager at Twin Bay Resort, responded to this review

Well it amazes me why people do not research before choosing a resort. You say bad location ? Our location is the envy of most resorts as it affords perfect views, large clean beach and far enough away from the crowds yet close enough. Obviously you had not read any of my replies nor our website that cleary says where...

Singapore, Singapore
Reviewed 9 April 2015

If you plan to take some days off with your family in a cozy, budget and fairy place - you should book the Twin Bay. The first resort we were, where we have the Internet all over the resort - on the beach, near the pool, in the bar, in the room - everywhere. When we've opened our room, I...

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1Thank Svetlana Z
Twin B, General Manager at Twin Bay Resort, responded to this review

Dear valued guests Many thanks for a lovely review of your stay with us. As with the vast majorityof reviews the location wins the day followed by the friendliness of the staff. From Singapore it is just a hop, skip and a jump to get here and once the bridge is finished it will take a lot quicker to arrive....

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Amenities

Highlights
  • Pool
  • Restaurant
  • Beachfront
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
A casual 3 star resort in a 5 star location ... more   less 

Additional Information about Twin Bay Resort

Address: 333 Moo 1, Koh Lanta Yai Island | Saladan, Ko Lanta 81150, Thailand
Region: Thailand > Krabi Province > Ko Lanta
Price Range: $31 - $143 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Twin Bay Resort 3*
Number of rooms: 40
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Also Known As:
Twin Bay Hotel Ko Lanta
Twin Bay Resort Ko Lanta, Krabi
Hotel Style:
#17 On the Beach Hotel in Ko Lanta
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Questions & Answers

Here's what travellers have asked, with answers from Twin Bay Resort staff and other travellers.
7 questions
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Newcastle upon Tyne, United Kingdom

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Questions? Get answers from Twin Bay Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Beachfront Bungalows are the best”
 of 5 bubbles terrymP2605DJ, 14 Mar 2017 | Read review
“Family bungalow is a great option, I see no reason to pay more for beach-front bungalow.”
 of 5 bubbles Lambuke, 12 Mar 2017 | Read review
“standar or deluxe room are nice, but if you can choose the deluxe beach-front is recommended”
 of 5 bubbles novad237, 18 Feb 2017 | Read review
“If you can spare the money, go for a deluxe room. Or a standard room for a good price.”
 of 5 bubbles , 8 Feb 2017 | Read review
“Jonathan will always do what he can the beach is 5-10 metres away from most bungalows”
  • Our bungalow yards from the ocean
 of 5 bubbles 23114forester, 9 Dec 2016 | Read review
5 of 5