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All reviewslow seasonklong dao beachbeach poolfat monkeysuperior bungalowstayed nightsban saladanthe main roadlovely roombig pooloverlooking the seaphi phi islandgreat poolrestaurants and barsbeautiful beachyogurtlong beach
My friend and I ( total 5 PAX) I stayed at Royal Lanta Resort & Spa on 25 - 26 SEP 13 and would say it's more than expectation.
I learn from previous reviews that resort is quite bit old and room need maintenance and...More
Thank Nattawut K
Response from 222moo3, ผู้จัดการ at Royal Lanta Resort and SpaResponded 12 November 2013
Thank you for your review.
I will review your feedback with our management team so that we can improve the areas you found unsatisfactory.
I am pleased you found that we are great value which is, of course, our aim.
There are good things about this resort - the location is just beautiful and the outlook from the ocean pool area is perfect - what an amazing location to spend a beautiful day by the beach and watch the sun go down in the afternoons....More
Thank Janet F
Response from 222moo3, ผู้จัดการ at Royal Lanta Resort and SpaResponded 1 October 2013
Thank you for your feedback, whilst you might believe that we only give 'lip service' to our customer comments, I can assure you that any complaint is fully investigated so that we can learn from them.
As I understand from our staff, you arrived a...More
We came to Ko Lamta intending to stay 5 nights. We booked 2 nights first to see how the resort was and were glad we didn't commit to any more nights. As we moved on to another resort.
After dinner on our first night we...More
1 Thank An_Expat_Wife
Response from 222moo3, ผู้จัดการทั่วไป at Royal Lanta Resort and SpaResponded 13 September 2013
Thank you for your feedback regarding your stay at Royal Lanta Resort & Spa. I am so sorry that our offer of another room was not the solution you wanted, but we felt, as you wanted to shower we would not waste any more of...More
leanne1812
Loch Lomond and The Trossachs National Park, United Kingdom
My party of 4 taking 3 rooms recently had a 4 night stay at Royal Lanta.
We took the deluxe rooms and they were spacious and bright. The mattress was too hard for my liking, normally I wouldn't complain but I did wake often trying...More
Thank leanne1812
Response from 222moo3, Manager at Royal Lanta Resort and SpaResponded 6 August 2013
Thank you for comment that you have shared in Trip Advisor with others.
Our rooms are spacious and furnished with a real teak wood furniture. I am sorry that you did not inform us about the mattress you found it too hard otherwise we could...More
I wouldn't recommend Royal Lanta Resort & Spa to nobody. We were supposed to stay 5 days and left after the 2nd day! The room was dirty and full of ants and other animals! The bathroom was not clean and we didn't even want to...More
Thank MansoH
Response from 222moo3, Manager at Royal Lanta Resort and SpaResponded 5 August 2013
"I am sorry you did not enjoy your stay at Royal Lanta Resort & Spa, we were aware of your unhappiness and did try to accommodate your many complaints but were unable to satisfy you on this particular occasion. We did actually have a great...More
Yes there are, but be warned, our room was entered, they had a room key, and they had a safe key, and stole all our money out of the locked safe.
This resort has untrustworthy staff and management did nothing to help.
We... More
Yes there are, but be warned, our room was entered, they had a room key, and they had a safe key, and stole all our money out of the locked safe.
This resort has untrustworthy staff and management did nothing to help.
We don't think they even alerted other guests of the problem.