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Grand Plaza Munnar

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#14 of 95 Hotels in Munnar
Certificate of Excellence
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1 room 2 adults 0 children
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Grand Plaza Munnar
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685 Reviews from our TripAdvisor Community

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There are newer reviews for Grand Plaza Munnar
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Showing 674: English reviews
Reviewed 2 weeks ago

We booked this hotel on January.Not a good experience.Service was not good.Food is pathetic.We vomited at night .This hotel is in town area.Wheel Chair friendly.View is good from the room.Buut room condition is not at all good.Shower pipe was broken.Just an average hotel best to stay for 1 night Ambience: 2/5 Food: 1/5 Service :3/5 Travel Desk :1/5 as we...

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Helpful?
Thank Arpita R
Grand P, Manager at Grand Plaza Munnar, responded to this review

Dear Guest, Thank you for choosing Grand Plaza Munnar. We are very much confused by your comment. I have gone through all the comments cards from January and am yet to find such a serious complaint from any guest regarding the food. All our ingredients are of the best quality and we are appreciated always for our food quality and...

New Delhi, India
Reviewed 2 weeks ago

This is one of the best hotel in Munnar. Location of hotel is 1.5km from main market. Service of hotel is very good and very fast. They also provide free wifi service. Buffet breakfast is also very good. Rooms is very good with all types of amenities. View from room is also very good. Location of hotel is also very...

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Helpful?
Thank vikashagarwal0509
Grand P, Manager at Grand Plaza Munnar, responded to this review

Dear Guest, Thank you for that excellent review and for choosing to stay at Grand Plaza Munnar. It is indeed a pleasure to have you as our guest. Hope you return soon. Thank You

Mumbai
Reviewed 2 weeks ago

Room was neat and clean with all proper amenities. Staff and service was good. Will recommend this hotel to everyone who are looking to stay near Cochin International Airport and spent some peaceful nights with great comfort.

Review collected in partnership with this hotel
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Helpful?
Thank apoorvs483
Grand P, Manager at Grand Plaza Munnar, responded to this review

Dear Guest, Thank you for that excellent review and for choosing to stay at Grand Plaza Munnar. It is indeed a pleasure to have you as our guest. Hope you return soon. Thank You

Dindigul
Reviewed 2 weeks ago

Very nice stay in grand plaza..good and friendly staff.excellent room service.food was too gud..it is situated in the middle of the town.clean room and washroom..24 hrs hot water was available.. complimentary fruit basket and home made chocolate were given..

Review collected in partnership with this hotel
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Helpful?
Thank Priyanka A
Grand P, Manager at Grand Plaza Munnar, responded to this review

Dear Guest, Thank you for those kind words and for choosing to stay with us. Great to know that you had a pleasant stay with us. Your kind words are definitely encouraging. Hope to see you back soon. Thank you

Kochi (Cochin), India
Reviewed 3 weeks ago

I had a very pleasant stay. The ambience and atmosphere was excellent. The rooms were clean and comfortable. Food was good. The staff were very welcoming and courteous. Will surely recommend to others.

Review collected in partnership with this hotel
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Helpful?
Thank mariajac4392
Grand P, Manager at Grand Plaza Munnar, responded to this review

Dear Guest , Thank you for those kind words. It is indeed to a pleasure to know that you had an excellent stay at our property. Your kind words mean a lot. Hope to see you soon. Best wishes.

Bengaluru, India
Reviewed 3 weeks ago

Stayed in Ambience room. Very close to munnar town. Food is expensive but breakfast is really good. I would prefer a 1 day stay over here before you leave munnar so that you can explore shopping near munnar town.

Review collected in partnership with this hotel
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Helpful?
Thank kslsantosh
Grand P, Manager at Grand Plaza Munnar, responded to this review

Dear Guest, Thank you for choosing Grand Plaza Munnar and for those kind words. Hope we can serve you again in the future. Thank you

Reviewed 3 weeks ago via mobile

Stayed for couple of days on February !! Staffs are so kind & helpful , breakfast was great!! Rooms was neat & clean and having a good view from the balcony! For the peaceful stay and having an awesome view of mountains !!

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Helpful?
Thank Ajith A
Grand P, Manager at Grand Plaza Munnar, responded to this review

Dear Guest, Thank you for those kind words and for choosing to stay with us. Great to know that you had a pleasant stay with us. Your kind words are definitely encouraging. Hope to see you back soon. Thank you

Marietta, GA
Reviewed 3 weeks ago via mobile

We needed to find a hotel after checking out of another hotel in the area (see that review for the reason). After searching along the main road and trying to figure out which hotel had the best wifi (needed for checking in on health of child back home) we got a very strong wifi signal from 1000 feet away saying...

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Helpful?
Thank EastCobbFamily
Grand P, Manager at Grand Plaza Munnar, responded to this review

Dear Guest, Thank you for choosing to stay with us and also for the excellent review. We are happy we could be a ' beacon ' and provide you with a wonderful experience for your holiday. Excellent reviews like yours are definitely a major source of encouragement for our team to perform better and better. Looking forward to welcoming you...

Southampton, United Kingdom
Reviewed 4 weeks ago via mobile

It might have been Grand once, but any trace of it has faded. However the staff were friendly and helpful, and it's adequate for a short stay IF you get a room at the back of the Hotel, and you don't need a bar area or anywhere to sit outside. The noise from the little street was ridiculous with cars...

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Helpful?
Thank gloriahammett
Grand P, Manager at Grand Plaza Munnar, responded to this review

Dear Guest, Thank you for choosing Grand Plaza Munnar. It is indeed unfortunate that we could not come up to your expectations and we apologise for the same. It was a very busy holiday season and hence the noise. Hope we will be able to serve you again and showcase our hospitality better. Thank you

Bangalore, India
Reviewed 4 weeks ago via mobile

First the good part: Staff is pretty friendly. Food is good and room is service is not slow. View from the room is good, but not great. The BAD part: Bathroom toiletries does not include shower gel. In my last one year of touring, this is the first place where shower gel wasnt provided. The soap that is provided is...

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Helpful?
Thank Shuve
Grand P, Manager at Grand Plaza Munnar, responded to this review

Dear Guest, Thank you for choosing Grand Plaza Munnar. The toiletries that we use are of the highest of standards and we have never faced such a complaint for any of our guest. Nevertheless it is indeed unfortunate that we could not come up to your expectations and we apologise for the same. Hope we will be able to serve...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Free Parking
  • Breakfast included
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room

Additional Information about Grand Plaza Munnar

Address: MSA Road, Munnar 685612, India
Region: India > Kerala > Idukki District > Munnar
Price Range: $54 - $101 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Grand Plaza Munnar 3*
Number of rooms: 39
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Also Known As:
Grand Plaza Munnar Hotel Munnar
Hotel Style:
#6 Best Value Hotel in Munnar
#7 Family Hotel in Munnar
#8 Spa Hotel in Munnar
#11 Romantic Hotel in Munnar
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Questions & Answers

Here's what travellers have asked, with answers from Grand Plaza Munnar staff and other travellers.
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Questions? Get answers from Grand Plaza Munnar staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“views were excellent from the front of the Hotel”
 of 5 bubbles Geejgarth, 18 Feb 2017 | Read review
“ambience rooms with balcony are excellent to stay”
 of 5 bubbles dineshsharma5680s, 7 Feb 2017 | Read review
“ask for the top floor for the best views”
  • Our room was top floor, corner room.
 of 5 bubbles N378ULamandab, 6 Feb 2017 | Read review
“Higher floors facing the river”
 of 5 bubbles lawrence_prabhakar, 17 Jan 2017 | Read review
“the rooms in the west have a good view.”
 of 5 bubbles tauruskvs, 6 Dec 2016 | Read review
5 of 5