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    Hacienda Cusin

    Calle Chiriboga | San Pablo Del Lago, Otavalo 123, Ecuador
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    05/12/2017 06/12/2017
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    Traveller (442)
    Room & Suite (104)
    Dining (36)
    Overview
    • Excellent74%
    • Very good18%
    • Average5%
    • Poor2%
    • Terrible1%
    Travellers talk about
    “garden cottage” (12 reviews)
    “the owner” (56 reviews)
    Free Internet
    Free Parking
    Breakfast included
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Suites
    Bar/Lounge
    Concierge
    Conference Facilities
    Laundry Service
    Babysitting
    4.0 Star Hotel
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    Rooms
    5 Dec.6 Dec.
    |
    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (533)
    There are newer reviews for Hacienda Cusin
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    221 - 225 of 454 reviews

    Reviewed 25 May 2013

    The hacienda set in the hills around Otavalo had lovely grounds with hummingbirds buzzing around every corner. We arrived here as part of a private tour so can not comment on pricing but could definitely tell we were in one of the better establishments in...More

    Thank Carol_Spring
    Response from haciendacusin, Guest Relations Manager at Hacienda CusinResponded 31 May 2013

    Thank you for spending valuable time to write such a constructive review.

    Reviewed 21 May 2013

    The Hacienda is very old as expected, and of course no central heat.The information says a fire will be built in the fireplace and you can request a electric heater . Unfortunately for me, when I arrived ,even tho with a reservation, no fire had...More

    Thank Annabelle R
    Response from haciendacusin, Guest Relations Manager at Hacienda CusinResponded 31 May 2013

    Thank you for reviewing Cusin. We are sorry for your disappointments, especially your being cold. I'm unsure at what time you arrived but, unless a guest requests a different time of the day, fires are usually lighted in the evening (sic. room information and website)....More

    Reviewed 18 May 2013

    This is a lovely old hacienda with a real hacienda feel. We selected Suite #10, which sits all by itself on a corner of the expansive grounds and I am so glad we paid the little bit extra for that room. It was so very...More

    Thank Bruce H
    Response from haciendacusin, Guest Relations Manager at Hacienda CusinResponded 28 May 2013

    On behalf of La Familia de Cusin, thank you so much for such an appreciative review.

    Reviewed 17 May 2013

    The place is very big a pretty, it has lots of historic artifacts like colonial paintings and decorations everywhere, the rooms are charming with a fire place and overall is a very quite place to rest. The food was very good and we got excellent...More

    Thank VerCit3
    Response from haciendacusin, Guest Relations Manager at Hacienda CusinResponded 28 May 2013

    May thanks for taking such time to write a review with such helpful information. Come back soon!

    Reviewed 15 May 2013

    With the overwhelming stellar nearly unanimous reviews, my expectations were high and therefore sadly quite disappointed. Property and grounds are very nice, gorgeous. Quiet, lush, peaceful with views of the Imbabura Volcanoes. Yes loved the fireplace and hot water bottles as well. Found the service...More

    Thank kareny13
    Response from haciendacusin, Guest Relations Manager at Hacienda CusinResponded 28 May 2013

    Thank you for your observations, disappointed at times though you were. Any guest's disappointment becomes ours and is always discussed and, whenever possible, rectified. The Government decried 10% Service Tax ('tip') ensures that ALL staff receive a 'tip', not only the visible staff, and is...More

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    About
    Awards & Recognition
    Travellers' Choice2017 Winner
    Certificate of Excellence
    Amenities
    • Top amenities
    • Free Internet
    • Free Parking
    • Restaurant
    • Bar/Lounge
    • Breakfast included
    • Hotel Amenities
    • Free Parking
    • Children Activities (Kid / Family Friendly)
    • Breakfast included
    • Meeting Rooms
    • Laundry Service
    • Banquet Room
    • Multilingual Staff
    • Airport Transportation
    • Concierge
    • Conference Facilities
    • Babysitting
    • Things to do
    • Restaurant
    • Bar/Lounge
    Details
    • Price range
    • USD 144 - USD 152 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 42
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Priceline, TripOnline SA and Agoda so you can book your Hacienda Cusin reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Ecuador >
    • Imbabura Province >
    • Otavalo
    • Also Known As
    • Hacienda Cusin Hotel Otavalo
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    Traveller (442)
    Room & Suite (104)
    Dining (36)
    Pool & Beach (2)
    Hotel & Grounds (318)
    Family and Play Areas (7)
    Bathroom (2)
    Business Centre & Event Rooms (1)
    Nearby
    Nearby Restaurants
    Cabanas del Lago - comedor
    69 reviews
    3.40 km away
    La Cosecha Coffee
    193 reviews
    9.43 km away
    Miralago
    12 reviews
    2.39 km away
    Puerto Lago
    206 reviews
    5.42 km away
    Nearby Attractions
    Mira Lago
    14 reviews
    2.44 km away
    Peguche Waterfall
    563 reviews
    7.78 km away
    Otavalo Market
    869 reviews
    9.37 km away
    Museo Fabrica Imbabura
    21 reviews
    15.15 km away
    Ask a question
    Questions & Answers
    bkriehl
    17 September 2015|
    AnswerShow all 5 answers
    Response from haciendacusin | Property representative |
    I am sorry that you have had such difficulty. Cusin usually responds in under a day, or much less. Was your request via Cusin's website? Please double-check the email address you used, particularly the last 2 letters... More
    0
    Votes
    bkriehl
    11 September 2015|
    AnswerShow all 2 answers
    Response from haciendacusin | Property representative |
    Thank you for your comment! Yes, Hacienda Cusin can manage half- and full-day tours, including local markets, artisan villages - rather, wood-carving, weaving, mountain lakes, Condor Park and with driver and an... More
    1
    Vote
    FishMom3
    26 July 2015|
    Answer
    Response from casamolina | Property representative |
    Thank you for your inquiry. Hacienda Cusin's website, guest room link, includes ... Hacienda Cusin’s ....rooms include bathroom with hair-dryer, antiques and/or Andean-craft furnishings, armchair/s, writing desk, garden and... More
    1
    Vote
    Room Tips
    "We were in the main house, upstairs from the restaurant, bar and main living room. But also rooms in casitas..."
    Read review
    "Cottages and suite are in beautiful gardens, you have a lot of privacy and nice place to just seat down and..."
    Read review
    "We loved having a fireplace both for warmth and ambience."
    Read review
    "All rooms are unique and beautiful. Very roomy spaces, some with fireplaces and most with sitting areas."
    Read review
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