We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

Hacienda Cusin

Travellers' Choice award winner
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Hacienda Cusin
View Map
{"widget":{"name":"ibex_baseline_photo_carousel","divClasses":"prw_rup prw_ibex_baseline_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"template":"ibex_baseline_photo_carousel__widget","dust":{"nav_controls":"ibex_baseline_photo_carousel__nav_controls"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

502 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Hacienda Cusin
See the most recent reviews
Showing 430: English reviews
Chapel Hill, North Carolina, United States
Reviewed 11 January 2013

I was at Hacienda Cusin for a week over New Year's with my family and had a great experience. The estate is absolutely beautiful and is located at the base of hills and distant volcanos (they are safe, don't worry). I spent two days just going on hikes and bike rides around the area to witness the scenery. The food...

 Report
Helpful?
Thank Holt M
Ohio
Reviewed 10 January 2013

My family (10 & 15yr olds) and I stayed here for 4 nights before our Galapagos cruise and everything was perfect! It started with a 10p pickup at the Quito airport by their driver Angel. He was very professional and we used him a couple of times during our stay to local towns. We arrived at Cusin after midnight and...

 Report
Helpful?
1Thank Peter B
Philadelphia, Pennsylvania
Reviewed 9 January 2013

My husband and I, plus our 20-something daughters, spent 6 days at Hacienda Cusin on our first trip to Ecuador over the Christmas holidays. The place was fabulous and exactly what we were looking for -- a restful haven with enough activities, both at the Hacienda or a short drive away, to keep us active and entertained, as needed. The...

 Report
Helpful?
Thank BarbaraV50
haciendacusin, Guest Relations Manager at Hacienda Cusin, responded to this review

Many thanks for such an appreciative review. Ot seems that the longer a guest stays, the more a guest likes and understands the complexity of Cusin. Regresa pronto!

New Castle, Delaware
Reviewed 8 January 2013

This was our second time to come to Hacienda Cusin within one year. The first, late last winter, was so totally enchanting that we decided to return to this amazingly beautiful part of Ecuador once again for the holidays. We enjoyed every moment of the special ambiance that this place embodies. Christmas and New Year's eve were in every way...

 Report
Helpful?
1Thank Diane537
haciendacusin, Guest Relations Manager at Hacienda Cusin, responded to this review

How flattering for Cusin to have such a contented return guest! Many thanks for taking time for this review. Regresa!

Casablanca, Morocco
Reviewed 8 January 2013

I had a very good time at Hacienda Cusin. I was there over New Year's and they did a very good job of entertainment and fireworks. Other than it being the holidays, the atmosphere was relaxed and peaceful. The employees are some of the friendliest I've met. The food ranged in a variety of tastes for each meal of the...

 Report
Helpful?
Thank ecuadork
haciendacusin, Guest Relations Manager at Hacienda Cusin, responded to this review

Thank you for such an appreciative review of your New Year's Eve stay!

Singapore
Reviewed 5 January 2013

We stayed 3 nights at Hacienda Cusin, in a large family room with 2 connecting bedrooms. We immediately loved the place. When we got there late afternoon, our plan was to go straight to Otavola to have dinner. But the whole family wanted to stay, discover the wonderful and quiet gardens of the hacienda and connected monastery, and enjoy dinner...

 Report
Helpful?
1Thank sincenyamities
haciendacusin, Public Relations Manager at Hacienda Cusin, responded to this review

Thank you for spending such important time to write this detailed and supportive review. The entire family of Cusin thanks you!

Washington DC, District of Columbia
Reviewed 4 January 2013

Cusin has a beautiful property (even a secret passage way!) and helpful staff. Main complaint is that the rooms are very cold and hot water was lacking. The staff did try and accommodate for this by leaving hot water bottles in our bed, which was lovely but very needed. Maybe a better bet in summer. Restaurant was decent.

 Report
Helpful?
1Thank track400m
haciendacusin, Guest Relations Manager at Hacienda Cusin, responded to this review

Many thanks for taking time to write your review. I'm so sorry that you were cold. To remedy such, I wish I knew which of the guest rooms you stayed. I hope that you will return and I can ensure the warmth of your room..

Austin, Texas
Reviewed 31 December 2012

I recently had the opportunity of staying at 3 different haciendas in the highlands of Ecuador on the west slope of the Andes, NE of Quito. In chronological order, I stayed at Haciendas Zuleta, Cusin and Pinsaqui. In order of my preference for each, I rank Zuleta as the clear number 1, Pinsaqui as number 2 and Cusin as distant...

 Report
Helpful?
2Thank AustinWhitewater
Otavalo, Ecuador
Reviewed 25 December 2012

Hacienda Cusin is a very enchanting adventure, from the old world art and tapestries grand dining and fairy tale grounds you can live the best life has to offer. Our time at Cusin was filled with wonderful food, garden walks and a gracious staff. All the interiors are adorned with great works of art and beautifully made wood work and...

 Report
Helpful?
Thank Malkum G
haciendacusin, Guest Relations Manager at Hacienda Cusin, responded to this review
Google Translation

MANY thanks! Regresa pronto!

Quito, Ecuador
Reviewed 24 December 2012

We stayed here for 2 nights and had a great time. The hotel is full of character and the rooms are spacious and very traditional. Nice gestures are the hot water bottles at night and a fire that is lit in your room each night. The grounds are absolutely beautiful and there are plenty of things to do - from...

 Report
Helpful?
Thank Gina C
haciendacusin, Guest Relations Manager at Hacienda Cusin, responded to this review

Thank you! Such words of appreciation have inspired the staff. Regresa pronto!

442 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (422)
Viewed
Hotel & Grounds (146)
Viewed
Business Centre/Function Rooms (1)
Viewed
Dining (33)
Viewed
Room/Suite (55)
Viewed
View from Room (40)
Viewed
Family/Play Areas (4)
Viewed
Bathroom (2)
Viewed
Pool/Beach Area (2)
Viewed
0:28
Videos (1)
Viewed
Other (138)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (20)
Viewed
Room/Suite (4)
Viewed
Hotel & Grounds (9)
Viewed
Family/Play Areas (3)
Viewed
Other (4)
Check In Check Out
Hotels you might also like...
Also consider these accommodations in or near Otavalo
11.3 km away
Casa Mojanda
Casa Mojanda
#1 of 14 in Otavalo
208 reviews
33.4 km away
Hosteria Hacienda San Francisco
15.8 km away
La Mirage Garden Hotel & Spa
Show Prices
Show Prices
Show Prices
3.5 km away
Hosteria Cabanas del Lago
11.2 km away
Hacienda Zuleta
Hacienda Zuleta
#2 of 85 in Imbabura Province
195 reviews
11.7 km away
Las Palmeras Inn
Las Palmeras Inn
#5 of 26 in Otavalo
154 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Breakfast included
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Business Centre with Internet Access
  • Concierge
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Hotel. A restored, 400 year-old hacienda with restaurant - organic food, sports facilities - squash, basketball, horseback riding, mountain bikes & games rooms, library, several acres of gardens. 38 Staff. Within 20 minutes of Otavalo's markets. ... more   less 

Additional Information about Hacienda Cusin

Address: Calle Chiriboga | San Pablo Del Lago, Otavalo 123, Ecuador
Region: Ecuador > Imbabura Province > Otavalo
Price Range: $192 - $197 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hacienda Cusin 4*
Number of rooms: 42
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Agoda and Priceline so you can book your Hacienda Cusin reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hacienda Cusin Hotel Otavalo
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Hacienda Cusin staff and other travellers.
6 questions
Ask a question
Windsor, United Kingdom
over a year ago

See all questions (6)

Questions? Get answers from Hacienda Cusin staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Cottages and rooms facing the gardens are preferable.”
 of 5 bubbles 831robinb, 11 Feb 2017 | Read review
“Every room is spacious, complete with a fireplace that is lit each evening, & water bottle under the sheets!”
 of 5 bubbles 357leeannl, 3 Feb 2017 | Read review
“Suggest renting a cottage, just a small bit more, but worth it! Hot water bottles and fireplaces at night. A special treat.”
 of 5 bubbles Wendy_AA-MI, 25 Jan 2017 | Read review
“ask for a room with a renovated shower”
 of 5 bubbles estikimchi, 18 Jan 2017 | Read review
“Some rooms are in the main building. Some are in the garden, which we were very happy with.”
  • Our
 of 5 bubbles BexhillBill, 10 Jan 2017 | Read review
5 of 5