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Sheraton Guayaquil Hotel

1,123 reviews
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Traveller (96)
Room & Suite (31)
Pool & Beach (8)
Overview
  • Excellent57%
  • Very good32%
  • Average8%
  • Poor2%
  • Terrible1%
Travellers talk about
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4.5 Star Hotel
All hotel details
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Rooms
4 Mar.5 Mar.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,123)Write a Review
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120
63
31
10
5
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120
63
31
10
5
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All reviewsmall across the streetfour pointsclose to the airportthe club loungerestaurant offersfitness facilitymall del solbusy roadbig mallplatinum memberstaff servicebusiness tripfree shuttlethe shuttle driverpleasant staysushiminutes from the airport
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81 - 85 of 229 reviews
Reviewed 27 February 2017

Hotel has direct access to a good shopping mall. It is 5-10 minutes away from the airport and cost of the room was really good considering the great service. Rooms are not too big but comfortable. Food is very good generally speaking.More

Review collected in partnership with this hotel
Thank I8624JSfranciscov
Response from Sheraton H, General Manager at Sheraton Guayaquil HotelResponded 15 March 2017

Dear I8624JSfranciscov, Thank you for your recent visit and kind review. We are thrilled to learn that the entirety of your stay was satisfactory. Thank you for recognizing everything we have to offer. We are glad that you enjoyed our food and location. We hope...More

Reviewed 20 February 2017

Comfortable and at a great location, it needs more variety at breakfast and general menu because it has only a few options and for someone who stay for more than a week, the menu can be bored after that time.More

Review collected in partnership with this hotel
Thank jessyberges
Response from Sheraton H, General Manager at Sheraton Guayaquil HotelResponded 15 March 2017

Dear jessyberges Thank you for taking the time to contact us concerning your recent stay at our Hotel. Your valuable comments will help us to improve our service . Sheraton Hotel Guayaquil is always at your service. We are looking forward to see you soon....More

Reviewed 14 February 2017

I often travel to Guayaquil, every trip is my choice. I just love the service and the rooms. I hope some day they have more vegan alternatives in the breakfast as almond milk and so. Very close to the airportMore

Review collected in partnership with this hotel
Thank Monica M
Response from Sheraton H, General Manager at Sheraton Guayaquil HotelResponded 15 March 2017

Dear Monica M, Thank you for your recent visit and kind review. We are thrilled to learn that the entirety of your stay was satisfactory. Thank you for recognizing everything we have to offer. We are glad that you enjoyed our breakfast. We hope to...More

Reviewed 10 February 2017

I don't know why they give me a normal room. As you knew very well, I am used to getting room upgraded in the other countries like Colombia and Guatelmala. Eventhough I asked your staff whether i can get it or not.More

Review collected in partnership with this hotel
Thank byungj00n
Response from Sheraton H, General Manager at Sheraton Guayaquil HotelResponded 15 March 2017

Dear byungj00n, Thank you for taking the time to share your experience of the Sheraton Hotel Guayaquil. We are delighted you have chosen to stay with us once again whilst you were in Guayaquil and we hope you continue to do so. Please accept my...More

Reviewed 29 January 2017

Very close to the airport. Convenient. We stayed here twice because of the closeness to the airport. The room was clean but the lobby had a strange smell, maybe cleaning solution. Staff was nice and helpful Price for breakfast was too expensive for what they...More

Thank PonceCandy
Response from Sheraton H, General Manager at Sheraton Guayaquil HotelResponded 9 February 2017

Dear PonceCandy, Thank you for taking the time to contact us concerning your recent stay at our Hotel. Your valuable comments will help us to improve our service each day. Sheraton Hotel Guayaquil is always at your service. We are looking forward to see you...More

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About
Amenities
Top amenities
Room Service
Restaurant
Pool
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Free Parking
Bar/Lounge
Spa
Hotel Amenities
Room Service
Shuttle Bus Service
Free Parking
Business Centre with Internet Access
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Pool
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Outdoor pool
Details
Price range
USD 127 - USD 199 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Luxury Hotel in Guayaquil
#5 Business Hotel in Guayaquil
#5 Romantic Hotel in Guayaquil
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 127 - USD 199 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Luxury Hotel in Guayaquil
#5 Business Hotel in Guayaquil
#5 Romantic Hotel in Guayaquil
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (96)
Room & Suite (31)
Pool & Beach (8)
Dining (5)
Family and Play Areas (2)
Business Centre & Event Rooms (1)
Questions & Answers
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1KulaKat
17 January 2017|
AnswerShow all 4 answers
Response from Holly T | Reviewed this property |
Yes, 24 hours a day.
0
Votes
Room Tips
"Very good cleanliness...."
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"All rooms offer a good view."
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"Facing away from the mall to avoid traffic noise. 3rd floor - in order to be able to walk to the spa for free..."
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"Junior suites in the hotel are very nice."
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