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Sheraton Guayaquil Hotel

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Sheraton Guayaquil Hotel
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492 Reviews from our TripAdvisor Community

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Showing 137: English reviews
Laguna Niguel, California
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 5 September 2013

great location close to airport, very safe, clean and attentive staff. close to the shopping and square, we ate at the hotel restaurant late at night, even though the staff had just closed the kitchen. the security was efficient and strong in this city that is know for targeting tourists. I have stayed here twice now and the transition from... More 

Helpful?
1 Thank cwarecoxnet
Maria Fernanda C, Director de Relaciones con Clientes at Sheraton Guayaquil Hotel, responded to this review

Dear Guest, Thank you for your comments about your Sheraton Experience. Your comments are very important to us because is a way to know our guest appreciation, so we can improve our service. If there is anything else we can do for you, please feel free to contact us. It would be our pleasure to assist you. Kind Regards, General... More 

Cologne, Germany
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 23 August 2013

Its a Sheraton, but certainly one of the better ones I have stayed in. The location is just 5minutes by car from the airport. The experience already started very nice when we arrived, as we had a very nice driver waiting for us at the airport, offering bottled water in the shuttle bus and giving us tips for our stay.... More 

Helpful?
1 Thank TS_Cologne
Ajijic, Mexico
Level Contributor
111 reviews
74 hotel reviews
common_n_hotel_reviews_1bd8 247 helpful votes
Reviewed 27 July 2013

Sheraton is pretty formulaic - rarely are they exciting or reflect anything of the local culture, architecture etc. This one is no exception. Rooms are a tad tired and comfortably but with conservative decor. The bed is very comfortable, pillows excellent. My room was also spacious with desk, sitting chairs etc. I experienced great and friendly service from every staff... More 

Helpful?
1 Thank SmartTraveller
Lima, Peru
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 26 July 2013

It was 10pm and we were so tired! Had a reservation but when we got to the hotel they said that another guest had decided to stay so they has no room available for us. I think a first class hotel should honor the reservations they had confirmed! And we had to catch another flight at six am!

Helpful?
2 Thank Rowena B
Saint-Etienne, France
Level Contributor
108 reviews
108 hotel reviews
common_n_hotel_reviews_1bd8 111 helpful votes
Reviewed 5 July 2013

This is the best hotel I slept in Guayaquil until now. Rooms are not small if you chose the right one during reservation. My room was comfortable, food during breakfast and lunch buffets at the restaurant was of good quality, room service offered many options. The staff are very friendly and professional. The equipment at the gym, however, should be... More 

Helpful?
Thank ALEX R
New York City, New York
Level Contributor
54 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 190 helpful votes
Reviewed 17 June 2013

I was ohhh soo tired and grumpy when I arrived here at 5 am! The room was not ready as there was no maid to clean it so the boyfriend and I parked ourselves onto the couch for about 3 hours. The staff very nicely let us check in at 8 am and we were whisked off to a SPG... More 

Helpful?
Thank RoxxyGirl
Okotoks, Canada
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 29 May 2013

This hotel is first class, the king bed was so comfortable and the pillows were like clouds.....the room was quiet, large, great access to wifi and internet.....the people were very friendly and the lounge had great music.....our breakfast included almost anything you could think of on a buffet and you could order pancakes, omelets and all the fruit, juice and... More 

Helpful?
Thank janice n
Los Angeles, California
Level Contributor
16 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 18 May 2013 via mobile

Here on business for 5 days. Overall, I don't like chain hotels-I go for boutique or character. However, my hosts put me here. The executive suite was the best with full breakfast and happy hour with a personal attendant. I got sick my last day and had to stay another night. They asked if I wanted a doctor, called to... More 

Helpful?
Thank sueandted
Guayaquil, Ecuador
Level Contributor
80 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 8 May 2013

My wife and I stayed overnight when other travel plans fell through. The Sheraton is near the Guayaquil airport, across from a modern mall, and surrounded by restaurants and shops. The room was well appointed but very small. Service was outstanding, with everybody from front desk, to bell service providing outstanding attention.

Helpful?
Thank GuayaquilWriter
Rockwall, Texas
Level Contributor
155 reviews
103 hotel reviews
common_n_hotel_reviews_1bd8 202 helpful votes
Reviewed 29 April 2013

This hotel is standard Sheraton, meaning excellent in most respects. I arrived well after midnight (thank you American Airlines) and was greeted at the front desk by a very nice young lady. As is with most hotels in South America, they love paperwork, and this hotel is no different. I signed my name 5 times on various sorts of redundant... More 

Helpful?
Thank Drroady

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free Parking
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Shuttle Bus Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Free Parking
  • Banquet Room
  • Self-Serve Laundry
  • Babysitting

Additional Information about Sheraton Guayaquil Hotel

Address: Av Constitucion, Plaza Del Sol, Guayaquil 090150, Ecuador
Region: Ecuador > Guayas Province > Guayaquil
Price Range: $170 - $389 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Sheraton Guayaquil Hotel 4.5*
Number of rooms: 141
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Also Known As:
Sheraton Guayaquil
Four Points Guayaquil
Guayaquil Four Points
Guayaquil Sheraton
Hotel Style:
#3 Luxury Hotel in Guayaquil
#5 Business Hotel in Guayaquil
#5 Romantic Hotel in Guayaquil
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Questions & Answers

Questions? Get answers from Sheraton Guayaquil Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Avoid the hotel. stay at the Hilton which is not far away”
 of 5 bubbles lapidot, 7 Sep 2016 | Read review
“They had construction so it was loud however I would think average for the norm”
 of 5 bubbles Lindah00ks, 1 Aug 2016 | Read review
“Note that breakfast is not included in the room rate.”
 of 5 bubbles Ikram_1973, 24 Dec 2015 | Read review
“High floor, pool side.”
 of 5 bubbles Five_from_Canada, 16 Dec 2015 | Read review
“They are all the same, no good view side.”
 of 5 bubbles AlbertoMay, 12 Jul 2015 | Read review
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