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Sonesta Hotel Guayaquil

Travellers' Choice award winner
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1 room 2 adults 0 children
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Sonesta Hotel Guayaquil
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734 Reviews from our TripAdvisor Community

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There are newer reviews for Sonesta Hotel Guayaquil
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Showing 135: English reviews
Clearwater, Florida
Reviewed 9 January 2016

The customer service is second to none! The rooms were perfect, the staff was perfect and the restaurant food was delicious.I stayed for 9 nights and was treated like royalty. Conveniently located / attached by indoor walkway to a large shopping mall with everything you might need.....

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Helpful?
1Thank Mark S
Sonesta H, General Manager at Sonesta Hotel Guayaquil, responded to this review

Dear Guest, We are delighted and excited to greet you and express our gratitude for preferring the Sonesta Hotel Guayaquil. Thank you for writing us. Your comments are extremely important because they help us to continue providing the best service that our guests deserve. Sonesta Hotel Guayaquil is always at your service. We are looking forward to see you soon....

London, United Kingdom
Reviewed 29 December 2015 via mobile

I needed a place to stay for just a night, in transit between Cuenca and the Galápagos Islands. I'd heard some pretty dodgy stories about Guayaquil so opted for a hotel rather than a hostel, as this was a good enough price to fit in my budget. I was greeted at the airport by not just a driver but also...

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Helpful?
Thank Jeggles88
Sonesta H, General Manager at Sonesta Hotel Guayaquil, responded to this review

Dear Guest, Thank you for taking the time to let us know about your experience at Sonesta Hotel Guayaquil. It´s always important for us to receive feedback about our services. We really appreciate your suggestions will help us improve. We assure you that we will do what is necessary for resolve this issue.If you have any questions or additional requests...

NY
Reviewed 19 December 2015 via mobile

We spent a couple of weeks on the coast and it was great to be someplace with amenities. We were pretty tired and all of our clothes were dirty or still wet. I thought we'd get some laundry done but not at the prices this hotel was charging. I feel we were nickeled and dimed to death. The price of...

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Helpful?
1Thank Pamr7777NY
Sonesta H, General Manager at Sonesta Hotel Guayaquil, responded to this review

Dear Guest, We would like to thank you for your comments our principal goal is that you have a really pleasant stay in our hotel. We really hope to have an opportunity to serve you on a nearby future. Sonesta Hotel Guayaquil is always at your service, we are looking forward to see you soon. If you have any questions,...

Santa Clarita, California
Reviewed 26 October 2015

The Sonesta Hotel, Guayaquil , Ecuador, is conveniently located near the airport. Our room was very nice. The bathroom not only had a phone but a scale! Other reviews will tell you about what a good place this is to stay, but I want to focus on the extraordinary customer service. The entire staff is upbeat and trying to make...

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Helpful?
Thank fernzoutside
Sonesta H, General Manager at Sonesta Hotel Guayaquil, responded to this review

Dear Guest, We are delighted and excited to greet you and express our gratitude for preferring the Sonesta Hotel Guayaquil Thank you for writing us, especially about the excellent work of our Maria Latorre. Your comments are extremely important because they help us to continue providing the best service that our guests deserve.Sonesta Hotel Guayaquil is always at your service....

Winnenden, Germany
Reviewed 8 September 2015

I have stayed here on two occasions recently and have scheduled more. I find the hotel a great place to stay. Why? First and important is the rooms are very clean. I value this the most. They are also very comfortable. The WIFI works great which is also important for me. The staff is very friendly and helpful. The restaurant...

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Helpful?
Thank Ronniecrop
Sonesta H, General Manager at Sonesta Hotel Guayaquil, responded to this review

Dear Guest, It was a great pleasure to have you as our guest, thank you for your recent review of our hotel on tripadvisor.com. All your opinions will be consider to improve our service, we really want to heard from you that our hotel exceeded your expectations and that we have created a memorable experience for you. Thank you again...

Frisco, Texas
Reviewed 5 September 2015

Coming back from the Galapagos, I needed to stay in a hotel that was near the airport as I had an early flight the next morning. This hotel is a great find and even better value. I did not expect it to be so well appointed, safe and modern. When I arrived, the staff was professional and friendly. To get...

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Helpful?
Thank FriscoTravelAdventur
Sonesta H, General Manager at Sonesta Hotel Guayaquil, responded to this review

Dear Guest, We are grateful for having the time to let us your pleasant comments. It is very important for us to know how was your stay with us. Your evaluation will help us to continue providing you a high service that our guests deserves. We hope to see you soon, if you have any question, suggestion or additional requests,...

Lake Havasu City, Arizona
Reviewed 2 September 2015

I visited this hotel with my daughter and grandchildren while I was waiting for a very late flight home. The staff was exceptionally pleasant and accomodating.....wonderful service. The price of the hotel was great and the room was really large, clean, nicely decorated, and much nicer than I expected. The hotel is connected to a huge mall with the biggest...

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Helpful?
Thank carej50
Sonesta H, General Manager at Sonesta Hotel Guayaquil, responded to this review

Dear Guest, Thank you for taking the time to contact us concerning your recent stay at our Hotel. Your valuable comments about our services and your kind suggestions will help us to motivate us to keep providing the service that our guests deserve. Sonesta Hotel Guayaquil is always at your service. We are looking forward to see you soon. If...

Topeka, Kansas
Reviewed 1 September 2015 via mobile

The service in this hotel is fantastic. The rooms nice and food at the restaurant tasty. For the price, I'll stay here on every visit. Also adjacent to a shopping mall, for those that like to shop. It is also a very short ride from the airport which makes it very convenient to catch early morning flights. Most of the...

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Helpful?
Thank Jeff T
Sonesta H, General Manager at Sonesta Hotel Guayaquil, responded to this review

Dear Guest, Greetings from Sonesta Hotel Guayaquil.Thank you for sharing your opinion on tripadvisor.com. We are delighted to hear that you had a great time at our hotel and that you enjoyed the comfort of our rooms. It is amazing to know that you find our hotel complex as very convenient for entertainment and comfort. Once again thank you for...

Saugerties, New York
Reviewed 24 August 2015 via mobile

Very modern, everything is new, exceptional service, offered shuttle service to and from airport, nice gym, nice outdoor sitting area, beautiful fresh cut flowers everywhere and in our bathroom. Oh and bilingual staff! My only issue is that they put candy at eye level in the room and fridge for kids; snickers, skittles, M &M's, soda ect and of course...

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Thank UpDownStateNYer
Sonesta H, General Manager at Sonesta Hotel Guayaquil, responded to this review

Dear Guest, You are the reason for our hospitality and the work we do every day , we are so grateful about your excellent comments , we hope you could return soon with your family so they can enjoy all the facilities , the hotel Sonesta ; is pleased to receive all of you !! Respectfully, Jorge Gutiérrez General Manager

Wareham, Massachusetts
Reviewed 13 August 2015

Stayed 5 days visiting friends in the city. Room large, very clean, comfortable and well maintained everyday. Room service very prompt and meals were as good described in menu. Food in restaurant very good and staff very accommodating for special requests. Hotel staff very pleasant, courteous, and welcoming. As a woman traveling alone, I was very comfortable and felt very...

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Helpful?
Thank lmardo
Sonesta H, General Manager at Sonesta Hotel Guayaquil, responded to this review

Dear Guest, We are delighted and excited to greet you and express our gratitude for preferring the Sonesta Hotel Guayaquil. We are glad that the location of the hotel as well as the service were pleasing to you, it is always a pleasure to serve you and offer you the best Sonesta experience. We are looking forward to see you...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Free Parking
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Sonesta Hotel Guayaquil

Address: Joaquin Orrantia Av. and Leopoldo Benitez Street | (next to Mall del Sol), Guayaquil 090150, Ecuador
Region: Ecuador > Guayas Province > Guayaquil
Price Range: $137 - $245 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sonesta Hotel Guayaquil 3.5*
Number of rooms: 110
Reservation Options:
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Hotel Style:
#1 Family Hotel in Guayaquil
#1 Spa Hotel in Guayaquil
#4 Business Hotel in Guayaquil
#7 Romantic Hotel in Guayaquil
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Questions & Answers

Here's what travellers have asked, with answers from Sonesta Hotel Guayaquil staff and other travellers.
3 questions
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NY
over a year ago

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Questions? Get answers from Sonesta Hotel Guayaquil staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Request a room on top floors”
mariaaH4543BI, 6 Jan 2017 | Read review
“Ask for everything before get surprised!”
jackoec, 21 Oct 2016 | Read review
“Look for a room at the points of the almond shaped floors. They are the quietest.”
11StephenP11, 13 Aug 2016 | Read review
“don't face airport”
318marka, 8 Aug 2016 | Read review
“Ask for a room facing the airport on an upper floor!!!”
Coralreefgirl, 23 Jul 2016 | Read review
5 of 5