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Courtyard Guayaquil

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Courtyard Guayaquil
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518 Reviews from our TripAdvisor Community

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Showing 272: English reviews
Atlanta, Georgia
Reviewed 3 November 2016 via mobile

It's an ok stay, the morning staff lacks the energy for you to feel welcome. Specially this being your first breakfast encounter with them! The variety on breakfast was limited.,The Hotel looks old and outdated!

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Helpful?
Thank vivapuertorico
Kerly M, Director de Relaciones con Clientes at Courtyard Guayaquil, responded to this review

Dear vivapuertorico, Thank you for your feedback about your recent stay at Courtyard Guayaquil. We have certainly fallen short on providing you a memorable experience, specially regarding the warmth of our staff which is actually what differentiate us. We will share your comment with all our team to prevent this from repeating, because to make our guests feel welcomed is...

Davie, Florida
Reviewed 2 November 2016

Good hotel, easy and fast access from the airport. The price is reasonable . The employees are friendly and are wiling to give you a pleasant stay.t service, In my opinion, the breakfast buffet/options is overpriced.

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Helpful?
Thank csahagun2016
Kerly M, Director de Relaciones con Clientes at Courtyard Guayaquil, responded to this review

Dear csahagun2016, Thank you very much for your feedback in Tripadvisor. We are glad to hear from you that we are a 'good hotel' and that you took advantage of our strategic location. But we are delighted to know that we've offered you a pleasant stay, which is our mission. We hope to see you again in your next visit...

Guatemala City, Guatemala
Reviewed 1 November 2016

Well located, near a convenient mall, Rooms clean and nice, Good for business Restaurant and Bar close early, you can order room service Overall a good value for the dollar and a nice convenient hotel....

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Helpful?
Thank jgonza58
Kerly M, Director de Relaciones con Clientes at Courtyard Guayaquil, responded to this review

Dear jgonza58, Thank you very much for sharing your experience at the Courtyard Guayaquil with the Tripadvisor community. We are delighted to know that you've enjoyed your stay, our facilities and our strategic location. We hope to see you again at your home-far-from-home in Guayaquil. We remain at your service. Kind regards, Kerly Moreno Courtyard by Marriott Guayaquil

Sao Jose Dos Campos, Brazil
Reviewed 17 October 2016

My experience was great, I was very welcomed by Hotel staff! Besides that, the hotel location is excellent (airport, business center, malls, touristic attractions are closer and it´s easy to get transportation).

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Helpful?
Thank isabelapaes
Kerly M, Director de Relaciones con Clientes at Courtyard Guayaquil, responded to this review

Dear isabelapaes, Thank you very much for sharing your experience with the TripAdvisor community, which will serve as a reference for future travelers. We are delighted to know that you've enjoyed the warmth of our staff and our strategic location. It has been a pleasure having you home and we hope to see you again in your next trip to...

Community of Madrid, Spain
Reviewed 11 October 2016

Personally when I choose a Marriott property I do everything possible to not choose a Courtyard Marriott. The worst of the brand in my opinion. The example in Guayaquil is one of the worst. No hot water!?! No ability to choose bath or shower. Uncomfortable beds. Boring location (not that I have a point of comparison in Guayaquil). Breakfast was...

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Helpful?
Thank Shannon S
Gabriel G, General Manager at Courtyard Guayaquil, responded to this review

Dear Shannon S, Thank you for taking the time to share about your experience with the TripAdvisor audience at the Courtyard Guayaquil. I noticed that you did indicate your experience was less than satisfactory. Please accept our sincere apologies for the inconvenience you may have experienced. We take great pride in ensuring our guest’s satisfaction. Unfortunately, we did not meet...

Cuenca, Ecuador
Reviewed 18 September 2016 via mobile

This was normally a really nice 1-night hotel before taking international flights at GYE. But my stay was full of really unpleasant discoveries such as: The minimum price at the menu was 16 us for a ceviche and amazing 32 for a "Milanese", which is ludicrous. The shower had a used soap bar The floor mat for the shower was...

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Helpful?
Thank Guz V
Kerly M, Director de Relaciones con Clientes at Courtyard Guayaquil, responded to this review

Dear Guz V, Thanks for the time taken to share your experience on TripAdvisor. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for the inconvenient in your last stay. We have shared your feedback with the whole team...

Laguna Niguel, California
Reviewed 17 September 2016

My husband and I spent a total of 3 nights at this hotel (one night in a regular room upon arrival in Ecuador; two nights in a deluxe room prior to leaving for Galapagos). Prior to arriving, I arranged complimentary shuttle pick-up from the airport, which was great. There was a sign with my name on it waiting for us...

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Helpful?
Thank Rebecca Z
Kerly M, Director de Relaciones con Clientes at Courtyard Guayaquil, responded to this review

Dear Rebecca Z, We are glad to know we have delivered you and your husband a Courtyard by Marriott experience up to your expectations. And that you have enjoyed our strategic location, the transfer service, but mostly the warmth of our personnel. Thanks for sharing your experience with the TripAdvisor community, we hope to see you again on your next...

Cocoa Beach, Florida
Reviewed 9 September 2016 via mobile

Very nice hotel , very comfortable and elegant , great gym and pool , fabulous to have fun with the entire family, hotel has a great location and is minutes to a shopping mall, restaurants , very close to the city's airport and bus terminal .

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Helpful?
Thank Victor S
Kerly M, Director de Relaciones con Clientes at Courtyard Guayaquil, responded to this review

Dear Victor S, We are glad to know we have delivered you and your entire family a Courtyard by Marriott experience up to your expectations. And that you have enjoyed our indoor pool, the gym and our strategic location. Thanks for sharing your experience with the TripAdvisor community, we hope to see you again on your next visit to our...

Quito, Ecuador
Reviewed 29 August 2016 via mobile

The best experience in Guayaquil, the staff from the hotel was excellent, the room clean and comfort, it's was near everything. The breakfast what was included also was delicious. My overall experience here was excellent, my next visit to the city will be to courtyard as well

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Helpful?
Thank Alejo P
Kerly M, Director de Relaciones con Clientes at Courtyard Guayaquil, responded to this review

Dear Alejo P, Thank you very much for sharing your memorable experience at the Courtyard Guayaquil with the TripAdvisor community. We are really glad to know that you've enjoyed our facilities, our strategic location, the buffet breakfast and -most of all- the warmth of our team. It will be a pleasure for us to see you again, please do not...

Miami Beach, Florida
Reviewed 24 August 2016 via mobile

I a frequent customer of the Marriot Hotel (platinum) and I made my booking in this Courtyard for a business trip. At my arrival after a long trip, I found a room completely different that the one I booked , when Im asked for the room that I booked , the frontdesk, He just answered me: sorry is the only...

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Helpful?
Thank CanalesS
Kerly M, Director de Relaciones con Clientes at Courtyard Guayaquil, responded to this review

Dear Mr. CanalesS, We are aware that we have fallen short to your expectations on your last visit to Courtyard Guayaquil and we are really sorry for not delivering you a memorable experience. Please accept our apologies in name of all the team and be sure that we have shared your comments in order to avoid situations like this repeat....

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free Parking
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Conference Facilities
  • Room Service
  • Meeting Rooms
  • Shuttle Bus Service
  • Dry Cleaning
  • Business Centre with Internet Access
  • Banquet Room
  • Multilingual Staff
  • Airport Transportation
  • Laundry Service
  • Concierge
  • Free Parking
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Enjoy both comfort and sophistication at the Courtyard Guayaquil. Our modern hotel offers free Wi-Fi and other excellent perks for your Ecuador visit. ... more   less 

Additional Information about Courtyard Guayaquil

Address: Av. Francisco De Orellana 236, Guayaquil, Ecuador
Region: Ecuador > Guayas Province > Guayaquil
Price Range: $118 - $195 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Courtyard Guayaquil 3.5*
Number of rooms: 144
Reservation Options:
TripAdvisor is proud to partner with Marriott, Booking.com, Priceline and Travelocity so you can book your Courtyard Guayaquil reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Courtyard By Marriott Guayaquil Hotel Guayaquil
Hotel Style:
#3 Romantic Hotel in Guayaquil
#5 Family Hotel in Guayaquil
#6 Business Hotel in Guayaquil
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard Guayaquil staff and other travellers.
9 questions
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Questions? Get answers from Courtyard Guayaquil staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms meet the basic standards. Outside of the city, we had a view of the airport.”
 of 5 bubbles kricket56, 18 Jan 2017 | Read review
“Higher floors are good..”
 of 5 bubbles Thermo1116, 13 Jan 2017 | Read review
“Any of the rooms at the front of the hotel offer a good view”
 of 5 bubbles tims33ford, 17 Jul 2016 | Read review
“I like the rooms on a high floor facing the street.”
 of 5 bubbles Highzone, 15 Jul 2016 | Read review
“Mangrove view”
 of 5 bubbles gustavosX2083YC, 15 Jun 2016 | Read review
5 of 5