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Pullman Lijiang Resort & Spa

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#7 of 921 Hotels in Lijiang
Certificate of Excellence
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Pullman Lijiang Resort & Spa
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233 Reviews from our TripAdvisor Community

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Showing 149: English reviews
Reviewed 26 April 2016 via mobile

Pullman Lijiang Resort and Spa, is a 10-minute drive from Dayan Ancient Town from downtown Lijiang. It is 35km from Lijiang Sanyi Airport. This is a 5 star hotel blending of traditional Naxi design with modern amenities. With snow-capped mountains as a backdrop, the views of Jade Dragon Snow Mountain will amaze even the most seasoned travelers. Situated 0.5km from...

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Helpful?
Thank Mio K
h7231-GM, General Manager at Pullman Lijiang Resort & Spa, responded to this review

Dear Mio K, First of all thank you very much for choosing the Pullman Lijiang Resort & Spa as your preferred choice of accommodation and we truly do appreciate your valuable feedback and your excellent feedback to future travelers to Lijiang. Personalized service, attention to details and our hotel strictly in line with location evaluation is our strengths and I...

Singapore, Singapore
Reviewed 18 April 2016

We are a family of 4 adults, touring Lijiang for the first time. Accommodation is very important to us as we spent equal time indoors and outdoors. We voted and decided on Pullman Resorts but were worried that we might not like it. To our pleasant delight, every day of stay at Pullman was wonderful. It was just fantastic! We...

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2Thank Emily S
h7231-GM, General Manager at Pullman Lijiang Resort & Spa, responded to this review

Dear Emily S, I am extremely astonished and thankful receiving your very detailed and comprehensive feedback and I know that I speak on behalf of my entire resort team when I say, that we truly do appreciate your kind words and comments and also your professional rating of our facilities, standards and service delivery. I am very glad to hear...

Hong Kong, China
Reviewed 8 April 2016

limited words on tripadvisor comment, can't in details. Let simply my comment/experience - hardware is fine, clean as ACCOR standard but bad smell from floor drain, did complaint & took action BUT still have ! Service is so so , depends on the staffs (some are nice but most of them not well training, special western restaurant) as 5 stars...

Review collected in partnership with Accorhotels.com
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Helpful?
Thank Tina L
h7231-GM, General Manager at Pullman Lijiang Resort & Spa, responded to this review

Dear Ms. Tina L., Thank you very much for taking the time to let us know about your experience during your stay with us here in Lijiang. I wish it had been under more pleasant circumstances and I deeply regret in learning about your dissatisfaction and that our service delivery did not sufficiently work. I would like to share with...

New York City, New York
Reviewed 3 April 2016 via mobile

I recently stayed at The Pullman Lijiang in Yunnan Province for a long weekend. The property is stunning, with beautiful views of the mountains. I love to go to spas and was very excited to book a treatment at the Pullman spa. The massage service was very good, but I'd like to bring special attention to the exceptional service of...

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1Thank ToriRappold
h7231-GM, General Manager at Pullman Lijiang Resort & Spa, responded to this review

Dear ToriRappold, I am very glad to hear that you have enjoyed your stay with us here in Lijiang and would like to say thank you very much for your kind comments about our resort. I also appreciate the time you set aside to notify us that our associates were able to meet your expectations in the commitment and quality...

Singapore
Reviewed 2 April 2016 via mobile

Pullman lijiang is a perfect choice in terms of location, comfort and price. Breakfast is overpriced though. There's a free horse carriage ride to shuhe ancient town every hour, also free shuttle to Dayan with a short walk to lijiang old town. More importantly we feel safe and secure staying here. I dropped my wallet in the cab and the...

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Helpful?
Thank DDLam
h7231-GM, General Manager at Pullman Lijiang Resort & Spa, responded to this review

Dear DDLam, It was with great pleasure having you as our guests and thank you very much for choosing the Pullman Lijiang Resort & Spa as your first choice of accommodation. I am extremely thankful receiving your valuable feedback and I know that I speak on behalf of my entire resort team when I say, we truly do appreciate your...

Canton of Geneva, Switzerland
Reviewed 30 March 2016

We enjoyed 4 nights' comfortable stay in Deluxe rooms on the 1st floor, since we wanted to enjoy the view to the Dragon mountain from our rooms and balconies. The architectural concept fairly minimalist with a good standard from entrance throughout the entire project, the villas, restaurants and rooms and the gardens. The Deluxe rooms offer kingsize beds only, no...

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Helpful?
Thank LadyA_9228
h7231-GM, General Manager at Pullman Lijiang Resort & Spa, responded to this review

Dear Lady_9228, Thank you very much for choosing the Pullman Lijiang Resort & Spa as your first choice of accommodation. I am very happy to hear that you have enjoyed your stay with us in one of our Deluxe Rooms with the breathtaking view of the Snow Mountain, the excellent breakfast varieties provided by our chefs, especially the freshly cooked...

Zhuhai, China
Reviewed 19 March 2016 via mobile

I not spend normally time on reviews as a busy international entrepreneur, but when you feel so overwhelmed by beauty and professionalism, I have to express it. Not only is Lijiang one of the most beautiful places on earth and I have seen a lot, so gave me the Pullman Lijiang Villas the most unbelievable relaxing time, like living in...

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Helpful?
Thank KarlInninger
h7231-GM, General Manager at Pullman Lijiang Resort & Spa, responded to this review

Dear KarlInninger, I am very glad to hear that you have enjoyed your stay with us and also our personalized service and attention to details. We always enjoy hearing about the things we do right, this allows us to continue to strive for excellence. I have shared your most favorable sentiments and your valuable feedback and rating with my entire...

Taoyuan, Taiwan
Reviewed 12 February 2016

it's a very fancy resort. the view is fabulous.( rememebr to get the mountain view room) a good number of staff speak fluent english and are very professional. the breakfast is kinda costy, but it worths 30 usd for sure. if the traveler doea not look for a very cultural experience but luxury leisure, pullman can be the first choice.

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Helpful?
Thank OmarLien
h7231-GM, General Manager at Pullman Lijiang Resort & Spa, responded to this review

Dear OmarLien, I am very glad to hear that you have enjoyed your stay with us here in Lijiang and would like to say thank you very much for your kind comments about our hotel. I also appreciate the time you set aside to notify us that our associates were able to meet your expectations in the commitment and quality...

Hong Kong, China
Reviewed 10 February 2016

When we planned our trip to Lijiang, we decided to split our time between the Banyan Tree and the Pullman. We should have stayed at the Pullman the WHOLE time. Staff at the Banyan Tree Lijiang always say that the Pullman is a copy cat of them, but they did a damn good job. The villa was a large size...

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Helpful?
Thank alpaalpa
h7231-GM, General Manager at Pullman Lijiang Resort & Spa, responded to this review

Dear alpaalpa, First of all thank you very much for choosing the Pullman Lijiang Resort & Spa as your preferred choice of accommodation and we truly do appreciate your valuable feedback. Personalized service, attention to details and our hotel strictly in line with location evaluation is our strengths and I am happy to learn that you have truly appreciated our...

Singapore, Singapore
Reviewed 1 December 2015

This resort is simply lovely. The staff were very good. From front desk to restaurant and housekeeping, they were undoubtedly well trained in the hospitality industry. Our room was really nice even though facility was already showing its age. From the room balcony, we could admire Jade Dragon Snow Mountain, which was beautiful both in the morning and evening with...

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Helpful?
Thank TJX05
h7231-GM, General Manager at Pullman Lijiang Resort & Spa, responded to this review

Dear distinguished guest, It was an absolute pleasure receiving your kind comments following your stay at Pullman Lijiang Resort & Spa. We always enjoy hearing about the things we do right as this allows us to continue to strive for excellence. Thank you very much also for your kind comments on our excellent food varieties provided by our chefs. Our...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Conference Facilities
  • Shuttle Bus Service
  • Airport Transportation
  • Banquet Room
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
Located adjacent to ShuHe Ancient Town and 10 minutes from downtown Lijiang and the heritage listed DaYan Ancient Town, Resort boasts beautiful, upscale design within traditional NaXi style buildings. As well as 51 spacious rooms, Resort offers 79 villas with private courtyards and mountain views, superior facilities and technology including WiFi access and connectivity panels, plus extensive conferencing facilities, a spa and lakeside dining. ... more   less 

Additional Information about Pullman Lijiang Resort & Spa

Address: Shuhe Entrance Road, Lijiang 674100, China
Region: China > Yunnan > Lijiang
Price Range: $164 - $278 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Pullman Lijiang Resort & Spa 5*
Number of rooms: 130
Reservation Options:
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Also Known As:
Pullman Lijiang Resort And Spa
Pullman Lijiang Hotel Lijiang
Hotel Style:
#4 Spa Hotel in Lijiang
#5 Luxury Hotel in Lijiang
#5 Romantic Hotel in Lijiang
#6 Family Hotel in Lijiang
#22 Best Value Hotel in Lijiang
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Questions & Answers

Here's what travellers have asked, with answers from Pullman Lijiang Resort & Spa staff and other travellers.
5 questions
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Hong Kong, China
over a year ago

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Questions? Get answers from Pullman Lijiang Resort & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“the luxurious villa with private outdoor hot bath really tops”
 of 5 bubbles Calvinta, 21 Jan 2017 | Read review
“Fantastic view and location! View of the mountains are to die for”
 of 5 bubbles LeePW, 10 Jan 2017 | Read review
“Expect more time at check in”
 of 5 bubbles tisantlai, 2 Jan 2017 | Read review
“For families, rooms with outdoor hot tubs are great.”
 of 5 bubbles EmilyS678, 17 Apr 2016 | Read review
“Best views of the Dragon mountain from Deluxe rooms”
 of 5 bubbles LadyA_9228, 29 Mar 2016 | Read review
5 of 5