We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

InterContinental Resort Jiuzhai Paradise

Booking.comUSD 140*
View Deal
11/06/2017 12/06/2017
1 room 2 adults 0 children
USD 181*
USD 140*
USD 181*
USD 140*
USD 181*
USD 140*
Compare best prices from top travel sites
and 5 more sites!
Professional photos
InterContinental Resort Jiuzhai Paradise
View Map
{"scriptFlags":null,"containerClass":null,"widget":{"name":"ibex_photo_carousel","moduleList":["handlers"],"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}}}
Add Photo Write a Review

1,163 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 226: English reviews
Start your review of InterContinental Resort Jiuzhai Paradise
 Click to rate
Reviewed 1 week ago via mobile

We were at this hotel for two nights. I felt it was barely 4-star although it claimed to be 5 star. Weather was freezing cold then so we didn't have a chance to visit the spa pool. Breakfast was excellent and facilities in the hotel were not that grand. We had requested for a heater though which was quite old...

 Report
Helpful?
Thank Nehemiah John J
Lizzy F, Manager at InterContinental Resort Jiuzhai Paradise, responded to this review

Dear Nehemiah John J, , Thank you for sharing your comments on TripAdvisor. Please accept our sincere apology for any inconvenience caused. We would like to assure you that we have communicated your feedback with the concerned department and corrective actions have been taken. Once again, we thank you for your feedback and look forward to your continuous support in...

Hong Kong, China
HOTEL’S FAVOURITE REVIEW
Reviewed 12 November 2016

We spent three nights at the InterContinental Paradise in Jiuzhaigou with a group of friends travelling together in late October. It is quite a big hotel located in the mountains about half an hour by car from the Jiuzhaigou Park. However, as the roads in the region tend to be quite narrow (essentially they are two-lane roads, one direction each),...

 Report
Helpful?
Thank allanng2004
About Hotel's Favourite Review
Lizzy F, Manager at InterContinental Resort Jiuzhai Paradise, responded to this review

Dear allanng2004, Thank you for posting your review after staying at InterContinental Resort Jiuzhai Paradise. Your encouraging review will help us constantly improve our quality even further as we hope to exceed over and beyond our guest expectations. meanwhile, please accept our sincere apology for any inconvenience caused due to the swimming pool temperature. During the winter, SPA center just...

Manila
Reviewed 1 week ago

The hotel if very big. Good size rooms but a bit old, needs refurbishment. There is a huge pool and a spa. There are many other restaurants but we didn't eat in any except for the buffet breakfast which is not very good. I expected more from an international hotel chain. There is wifi in the room. Hairdryer, electric kettle,...

 Report
Helpful?
Thank SMCMnl
Lizzy F, Manager at InterContinental Resort Jiuzhai Paradise, responded to this review

Dear SMCMnl, Thank you for sharing your comments on TripAdvisor. Feedback like yours is very valuable to us and enables us toimprove the quality of hotels to better meet the needs of ourguests. Your kind understanding is highly appreciated and it is our sincere wish that you choose to continue to stay InterContinental Hotel as your address of choice on...

Dallas, Texas
Reviewed 2 weeks ago

We stay here for vacation. The hotel size is very impressive counting that it is deep inside the mountain. The structure itself is great. Rooms are roomy and there are different restaurants and free wifi. We were told that this placed is always super busy and just now there is a brand new 5 starts Hilton opening this month down...

 Report
Helpful?
Thank Run_ar0und
Hong Kong, China
Reviewed 24 April 2017 via mobile

I was impressed when I first walked in the hotel. I was wondering why people said it is Chinese standard good hotel. The lobby looks good and not that old. When I walked into my room, I am happy with it too. But..... The bed is really hard and I couldn't sleep in my entire trip . It's so hard...

 Report
Helpful?
Thank evawongbaby
Lizzy F, Manager at InterContinental Resort Jiuzhai Paradise, responded to this review

Dear evawongbaby, Thank you for posting your review after staying at InterContinental Resort Jiuzhai Paradise. We appreciate your feedback as this is our best resource for improving guest services. We will continue to aim higher to create even better experiences for you in the future. We look forward to welcoming you back very soon. Please feel free to contact me,...

Hong Kong, China
Reviewed 16 April 2017 via mobile

Dont set your expectation too high. The hotel is c. 20+ kilometers from entrance of JZG National Park. Takes about 30 mins drive. Hotel offers a shuttle service that leaves at 830am from hotel at RMB49 pp. My family and I had a driver that takes us there for RMB100 per round trip. If anyone wants his number can msg...

 Report
Helpful?
Thank Kim Z
Lizzy F, Manager at InterContinental Resort Jiuzhai Paradise, responded to this review

Dear Kim Z, Thank you for taking the time to share your feedback regarding your recent stay with us at InterContinental Resort Jiuzhai Paradise. We would like to take this opportunity to apologize for any inconvenience our service may have caused you. Your comments has been documented and will certainly be looked into. We appreciate your feedback asthis is our...

Auckland, New Zealand
Reviewed 15 April 2017 via mobile

First, our rating is flavoured by the price we paid ($NZ172/night). If we'd paid more (as some other reviewers seem to have), we'd have been disappointed. The resort is a little run down and certainly not of a standard typical of an Intercontinental resort. It will need some investment to bring it up to the standard of the brand. It...

 Report
Helpful?
Thank Nicola M
Lizzy F, Manager at InterContinental Resort Jiuzhai Paradise, responded to this review

Dear Nicola M, Thank you for sharing the experience of your stay at InterContinental Resort Jiuzhai Paradise. We have been share with our hotel management team and rest assure this will be a topic of discussion and that the necessary improvements and training will be conducted. This is certainly not the standard we continuously strive for throughout the hotel and...

Boulder, Colorado
Reviewed 5 April 2017 via mobile

This is a top hotel in an amazing setting. They have the best views. Hotel is a destination on its own. Lobby is full of singing birds, peacocks, pheasants. Beautiful landscaping mimicking the gorgeous nature outside. Pharmacy on site. Lots of fun activities for little children. Great spa and pool facilities. Rooms are charming with private balconies and electric fireplaces....

 Report
Helpful?
Thank Juvijean
Lizzy F, Manager at InterContinental Resort Jiuzhai Paradise, responded to this review

Dear Juvijean, Thank you for taking the time to share your feedback regarding your recent stay with us at InterContinental Resort Jiuzhai Paradise. Thank you for your feedback and we are pleased to learn that you have enjoyed your stay and that we were able to provide you with a memorable experience. It is our aim to create a warm...

Reviewed 15 March 2017 via mobile

Beautiful & exclusive 5☆☆☆☆☆ hotel in Jiuzhaigou. Spacious rooms & comfortable bed, good value of breakfast buffet & tasty hot pot dinner buffet too. Amazing decorated with old type of woods & stunning scenery.

 Report
Helpful?
Thank Andrew O
Lizzy F, Manager at InterContinental Resort Jiuzhai Paradise, responded to this review

Dear Andrew O, many thanks for choosing InterContinental Resort Jiuzhai Paradise. It is our aim to create a warm and hospitable environment for all our guests. So glad you feel enjoyed at your stay. We look forward to welcome you back again very soon. Please feel free to contact me if you require any preparation in advance to make your...

Reviewed 16 February 2017

Cons: First off..the animals. I know this is quite the norm in china BUT is there a need to keep 2 fully grown peacocks in a tiny round cage? The place is complete with swans and other birds. While others may appreciate, I do not. To me, it is animal cruelty. Moving on, THE HEATING SYSTEM! I went in January,...

 Report
Helpful?
Thank jeanlG7599EM
Lizzy F, Manager at InterContinental Resort Jiuzhai Paradise, responded to this review

Dear jeanlG7599EM, Thank you for taking the time to share your feedback regarding your recent stay with us at InterContinental Resort Jiuzhai Paradise. Feedback like yours is very valuable to us and enables us toimprove the quality of hotels to better meet the needs of ourguests. Your kind understanding is highly appreciated and it is our sincere wish that you...

759 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (701)
Viewed
Room/Suite (69)
Viewed
Hotel & Grounds (90)
Viewed
Dining (26)
Viewed
Pool/Beach Area (5)
Viewed
View from Room (14)
Viewed
Bathroom (19)
Viewed
Business Centre/Function Rooms (3)
Viewed
Family/Play Areas (1)
Viewed
0:49
Videos (1)
Viewed
Other (473)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (58)
Viewed
Room/Suite (18)
Viewed
Hotel & Grounds (10)
Viewed
Bathroom (2)
Viewed
Dining (7)
Viewed
Pool/Beach Area (1)
Viewed
Other (20)
11/06/2017 12/06/2017
Hotels you might also like...
Travellers also viewed these Jiuzhaigou County hotels
9.0 km away
Jiuzhaigou Tibetan Barley Inn
Jiuzhaigou Tibetan Barley Inn
#3 of 192 in Jiuzhaigou County
27 reviews
8.9 km away
Howard Johnson Tianyuan Resort Jiuzhaigou
Howard Johnson Tianyuan Resort J...
#5 of 192 in Jiuzhaigou County
54 reviews
3.8 km away
Holiday Inn Jiuzhai Jarpo
Holiday Inn Jiuzhai Jarpo
#4 of 192 in Jiuzhaigou County
107 reviews
Show Prices
Show Prices
Show Prices
15.4 km away
Qian He International Hotel
Qian He International Hotel
#13 of 192 in Jiuzhaigou County
94 reviews
15.0 km away
Sheraton Jiuzhaigou Resort
Sheraton Jiuzhaigou Resort
#2 of 192 in Jiuzhaigou County
648 reviews
10.4 km away
New Jiu Zhai Hotel
New Jiu Zhai Hotel
#9 of 192 in Jiuzhaigou County
92 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Free Parking
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Breakfast included
  • Babysitting
Official Description (provided by the hotel)
InterContinental Resort Jiuzhai Paradise is an intimate upcountry retreat nestled high in the mountains. The unique design is reminiscent of an ancient city protected under a glass atrium, marrying the exquisite interior with the bewitching natural beauty outside. With more than 1,100 rooms, the hotel is the largest in the region and perfect for leisure travellers seeking comfort and solitude. The province is home to a stunning array of calcified pools and the picturesque meadows of Ganhaizi (Dry Sea), just 20 kilometres (12.5 miles) away, are not to be missed. ... more   less 

Additional Information about InterContinental Resort Jiuzhai Paradise

Address: Ganhaizi Scenic Zone, Zhangzha Town, 623402, China
Region: China > Sichuan > Jiuzhaigou County
Price Range: $165 - $313 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — InterContinental Resort Jiuzhai Paradise 4*
Number of rooms: 1020
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Priceline, Hotwire, Travelocity, HotelQuickly and HRS so you can book your InterContinental Resort Jiuzhai Paradise reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Intercontinental Resort Jiuzhai Paradise Hotel Jiuzhaigou County
Intercontinental Jiuzhai Paradise
Intercontinental Hotel Jiuzhaigou
Hotel Style:
#1 Luxury Hotel in Jiuzhaigou County
#1 Spa Hotel in Jiuzhaigou County
#5 Best Value Hotel in Jiuzhaigou County
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from InterContinental Resort Jiuzhai Paradise staff and other travellers.
8 questions
Ask a question
Hong Kong, China
over a year ago

See all questions (8)

Questions? Get answers from InterContinental Resort Jiuzhai Paradise staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“higher floors have better view”
demingw, 3 Dec 2016 | Read review
“I would not recommend this hotel to anyone”
CheeChee08, 27 Sep 2016 | Read review
“5-525 Suite, with a rollout bed was great for us and our 10 year old daughter.”
Rich30328, 13 Jun 2016 | Read review
“no need to book club rooms”
Nongsom, 2 Jun 2016 | Read review
“The best advise is don't go in this outrageous hotel”
  • Dirty Bathroom - Deluxe Rooms - Oct 2015
  • Urine in Dirty Bathroom - Deluxe Rooms - Oct 2015
  • Urine in Dirty Bathroom - Deluxe Rooms - Oct 2015
  • Urine in Dirty Bathroom - Deluxe Rooms - Oct 2015
  • Bad finishing in Dirty Bathroom - Deluxe Rooms - Oct 2015
  • Mold in Dirty Bathroom - Deluxe Rooms - Oct 2015
  • Mold and Urine in Dirty Bathroom - Deluxe Rooms - Oct 2015
  • Dirty Bathroom - Deluxe Rooms - Oct 2015
JulienV_11, 17 Jan 2016 | Read review
5 of 5
Booking.com
USD 140* /night
View Deal
PricelineUSD 140
Hotels.comUSD 140
HotelQuicklyUSD 181
View all 8 deals
*Disclaimer
Prices are for 1 room, 2 adults
Change dates