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    Sheraton Jiuzhaigou Resort

    Jiuzhaigou Scenic Spot, Aba Zhou, 623402, China
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    24/12/2017 25/12/2017
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    Traveller (302)
    Room & Suite (56)
    Dining (16)
    Overview
    • Excellent22%
    • Very good49%
    • Average21%
    • Poor6%
    • Terrible2%
    Travellers talk about
    Free Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Fitness centre
    Concierge
    Spa
    Facilities for Disabled Guests
    Business Centre
    Dry Cleaning
    5.0 Star Hotel
    All hotel details
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    Rooms
    24 Dec.25 Dec.
    |
    1 room, 2 adults, 0 children
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    Write a ReviewReviews (670)
    There are newer reviews for Sheraton Jiuzhaigou Resort
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    11 - 15 of 290 reviews

    Reviewed 17 May 2017

    This hotel is in a great location for visiting Jiuzhaigou park and walkable to the local restaurants and shops. The hotel restaurants left much to be desired. The restaurant staff was very helpful, but spoke little English so there were a few snags along the...More

    Thank CW1670
    Response from SheratonJZG1, Manager at Sheraton Jiuzhaigou ResortResponded 18 May 2017

    Dear CW1670, Thank you for sharing your comments as your valuable feedback is essential in our continuous efforts to improve our service standards. We are disappointed to hear that your recent stay was not up to expectations and would like to extend our most sincere...More

    Reviewed 12 May 2017

    It's fine but really needs updating. Highly geared to the Chinese market. The rooms are also adequate with reasonably comfortable beds but the bathrooms really do look old. It is about 1km from the entrance to Jiuzhaigou park which is definitely walkable. It offers reasonably...More

    Thank Matt L
    Response from SheratonJZG1, Manager at Sheraton Jiuzhaigou ResortResponded 15 May 2017

    Dear Matt L, Thank you for sharing your comments as your valuable feedback is essential in our continuous efforts to improve our service standards. We are disappointed to hear that your recent stay was not up to expectations and would like to extend our most...More

    Reviewed 10 May 2017

    We stayed here for 3 nights while looking at Jiuzaihgou National Park and Huanglong National Park. They treated us really well. The hotel is located about 20 minutes walk or 15RMB short taxi to the entrance to the Park. They upgraded us without asking to...More

    Thank roger1250
    Reviewed 6 April 2017 via mobile

    Good in hospitality,will be back again....we cannot believe when we are told it is a 17-year old hotel, cause it is maintained well. Most importantly, walk distance to scenic spot convenients us, no rush hour in tourism.

    Review collected in partnership with 单个酒店
    1  Thank 154,508,333
    Reviewed 30 March 2017 via mobile

    Furnishings are a bit outdated, though there are bathrobes & slippers & electric kettle. Mattress is kind of hard & not quite comfortable. Public restroom still has hole in the ground. Breakfast has good seatings & food variety. The only thing I do not like...More

    Thank Louise K
    Response from SheratonJZG1, Manager at Sheraton Jiuzhaigou ResortResponded 31 March 2017

    Dear Louise K, Thank you for choosing Sheraton Jiuzhaigou Resort as your choice of accommodation. We appreciate your sharing regarding our facilities and room amenities and will be addressing these with the respective leaders in the areas you mentioned. Please be assured that our guests'...More

    Howard Johnson Tianyuan Resort Jiuzhaigou
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    #4 of 211 hotels in Jiuzhaigou County
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    InterContinental Resort Jiuzhai Paradise
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    #2 of 211 hotels in Jiuzhaigou County
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    Ane Chain Hotel-Jiu Zhai Gou Branch
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    #8 of 211 hotels in Jiuzhaigou County
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    Hilton Jiuzhaigou Resort
    11 reviews
    #6 of 211 hotels in Jiuzhaigou County
    5.6 km
     
    About
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Free High Speed Internet ( WiFi )
    • Free Parking
    • Spa
    • Hotel Amenities
    • Business Centre with Internet Access
    • Room Service
    • Free Parking
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Conference Facilities
    • Airport Transportation
    • Multilingual Staff
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Spa
    • Heated pool
    • Indoor pool
    Details
    • Price range
    • USD 122 - USD 303 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #1 Luxury Hotel in Jiuzhaigou County
    • #1 Top resorts Hotel in Jiuzhaigou County
    • #6 Best Value Hotel in Jiuzhaigou County
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Smoking rooms available ,
    • Accessible rooms
    • Number of rooms
    • 482
    • Reservation Options
    • TripAdvisor is proud to partner with Agoda, Travelocity, Orbitz, TripOnline SA and Cancelon so you can book your Sheraton Jiuzhaigou Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • China >
    • Sichuan >
    • Jiuzhaigou County
    • Also Known As
    • Sheraton Jiuzhaigou Hotel Jiuzhaigou County ,
    • Jiuzhaigou County Sheraton
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    Traveller (302)
    Room & Suite (56)
    Dining (16)
    Pool & Beach (3)
    Hotel & Grounds (250)
    Bathroom (18)
    Business Centre & Event Rooms (4)
    Nearby
    Nearby HotelsSee all 211 hotels in Jiuzhaigou County
    Hilton Jiuzhaigou Resort
    11 reviews
    5.55 km away
     
    Ane Chain Hotel-Jiu Zhai Gou Branch
    2 reviews
    2.67 km away
     
    Howard Johnson Tianyuan Resort Jiuzhaigou
    69 reviews
    7.05 km away
     
    Nearby Restaurants
    A Bu Lu Zi Tibetan Restaurant
    73 reviews
    2.52 km away
    TaiBaiLou
    35 reviews
    .32 km away
    Rong Ba XiongDi
    13 reviews
    .32 km away
    ManJiangHong Restaurant
    5 reviews
    2.38 km away
    Nearby Attractions
    Jiuzhaigou Natural Reserve
    4,139 reviews
    1.68 km away
    Tibetan Barley Horse Trekking Adventure
    24 reviews
    7.07 km away
    Jiuzhaigou National Arts Center
    304 reviews
    6.90 km away
    Shuzheng Valley
    51 reviews
    5.04 km away
    Ask a question
    Questions & Answers
    WorkTravelBalance
    2 April 2015|
    Answer
    Response from SheratonJZG1 | Property representative |
    Yes, the high speed internet access is available in all of our guest rooms, as well as WIFI. Due to the special location of Jiuzhaigou, the WIFI signal is not stable. In-house guest can always call our Guest Service Center... More
    0
    Votes
    gomed
    24 March 2015|
    AnswerShow all 2 answers
    Response from SheratonJZG1 | Property representative |
    Dear guest, Shuttle service is not available in our hotel. If you need any private transfer services, you can contact our concierge department. (Jiuzhaigou.Concierge@starwoodhotels. com) Best regards, Renee
    0
    Votes
    Room Tips
    "ask for a room that does not get hot during heat of day if visiting in summer"
    Read review
    "Try a different hotel - despite its central location the traffic is so bad in Juizjaigou it does not matter..."
    Read review
    "Try the Turkish Hammam (spa)"
    Read review
    "Taxi drivers will try to overcharge - ask for meter or max 10RMB to the Park entrance still higher than the..."
    Read review
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