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Birmingham Marriott

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Birmingham Marriott
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404 Reviews from our TripAdvisor Community

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Showing 401: English reviews
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Spanish Fort, Alabama
Reviewed 4 days ago NEW

This is a very good place to stay when in Birmingham. Great location right down from the Summit. It is an older property under renovation but that caused me no concern. Rooms are nice and quiet and beds are comfy. Staff is very professional and courteous. I had an issue with my AC in my room and they sent up...

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Helpful?
Thank rogw60
MarriottBirmingham, General Manager at Birmingham Marriott, responded to this review

Thank you for taking the time to let us know how much you enjoyed your time at the Birmingham Marriott. We are happy that our staff made you feel so welcome and we will certainly commend Nelson for a job well done! We hope we can continue to welcome you back whenever you are in our area.

Reviewed 1 week ago NEWvia mobile

The service I received was not up to standards it's look nice but has no substance behind it! I mentioned my displeasure to the front desk but since I didn't purchase the room through there website. They showed little interest in helping me!! Weak Service and I will not be back.

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Helpful?
Thank Roderick R
MarriottBirmingham, General Manager at Birmingham Marriott, responded to this review

It saddens us to learn you didn't receive the care and consideration that we are known to deliver. We will certainly review your comments with our team to ensure we are on top of our game for each guest we welcome. Thank you for the feedback, and it's our hope that you will reconsider so that we may provide you...

Reviewed 1 week ago via mobile

The rooms are NEVER readily available when checking in. This is our second time that this has happened. The last time we visited this hotel, we had to wait almost an hour before we could check in, EVENTHOUGH, we had made reservations a month in advance. This time, we have waited well over an hour and still no room.... THIS...

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Helpful?
Thank Teresa H
MarriottBirmingham, General Manager at Birmingham Marriott, responded to this review

Teresa, please accept our sincere apologies for any inconvenience you endured while waiting for your guest room. We certainly want our guests to enjoy all aspects of their visit including their experience at check-in and regret this wasn't the case for you. It's our hope that you will not let this detract from enjoying your overall visit. We hope you...

Charlotte, North Carolina
Reviewed 1 week ago

I travel every week for work and this Marriott was a major Disappointment . Under construction, Only Showers in Most rooms now and they do not tell you this at check in. Biggest Failure is the Food. Poor Quality, very little choice - and even when I asked very specific questions to ensure the food was prepared in keeping with...

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Helpful?
Thank kcook320
MarriottBirmingham, General Manager at Birmingham Marriott, responded to this review

We never want our guests to leave feeling disappointed in any aspects of their stay with us, and it saddens us to learn that your dining experience left you feeling unhappy. Our management team appreciates your feedback, and we will certainly share your comments with our culinary team. We do hope you will reconsider and give us another chance to...

Hoover, Alabama
Reviewed 1 week ago

We stayed for one night as an early Valentine Celebration. Check in went well. I asked what side the room faced and was told it was facing the 280 side. That was a joke! All you could see was the top of the building from the 3rd floor. You could see the top of Grandview Hospital. But that was the...

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Helpful?
Thank LTWEBB
MarriottBirmingham, General Manager at Birmingham Marriott, responded to this review

Thank you for taking the time to share your feedback. We were delighted you had an enjoyable pre-Valentine overnight stay. It was a pleasure having you here; we hope to see you at the Birmingham Marriott again soon.

Reviewed 1 week ago via mobile

So this was an unplanned stay. We picked the Birmingham Marriott while on the road. Boy did we get lucky. They just finished renovating all their rooms except the first floor, which they are currently renovating, so nobody is staying on the first floor, we were told by the front desk. Well, the renovations are beautiful and modern. The bed...

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Helpful?
Thank terrisyr16
MarriottBirmingham, General Manager at Birmingham Marriott, responded to this review

We couldn't be happier to learn that you ended your road trip on a high note! It was wonderful to read that you had the most comfortable rest in our newly renovated guest room, we're glad it was too your liking. Thank you for your lovely review, we hope to see you again at the Birmingham Marriott!

Jackson, Mississippi
Reviewed 2 weeks ago

I booked this hotel by mistake (my friend told me the wrong one) but it ended up being awesome. We got upgraded to a newly renovated room on the top floor. Staff was very friendly. We only stayed one night, but gym and pool looked pretty large and there was a restaurant on site.

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Helpful?
Thank kccrawford
MarriottBirmingham, General Manager at Birmingham Marriott, responded to this review

Thank you for your great review, we were excited to read you were pleasantly surprised by your stay. We enjoyed having you here at the Birmingham Marriott and would love to welcome you back the next time you visit the area.

Alpharetta
Reviewed 3 weeks ago via mobile

Really cool renovated room. My kids loved the sliding glass door to the bathroom. The hotel is still working on renovations throughout. Very nice hotel. Great location with lots of restaurants and shopping nearby.

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Helpful?
Thank Wakulla92
MarriottBirmingham, General Manager at Birmingham Marriott, responded to this review

Thank you for sharing your positive feedback with us. We’re thrilled you enjoyed your stay and liked our fresh new look. It would be a pleasure to welcome you back to the Birmingham Marriott!

Birmingham, Alabama
Reviewed 3 weeks ago

The hotel is undergoing a well needed renovation. They started at the top floors and are working their way down. New rooms are. Quite swanky. Gave it four stars becuase they have not renovated the atrium area. The waterfall which will be leaving is just loud. I was there for a meeting and the food was absolutely wonderful. Hotel group...

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Helpful?
1Thank sap811
MarriottBirmingham, General Manager at Birmingham Marriott, responded to this review

Thank you for taking the time to share your feedback from your recent stay. We're delighted you were pleased with your business meeting. Our culinary staff will be happy to know you enjoyed your meal. We hope to see you again at the Birmingham Marriott!

Reviewed 3 weeks ago

I am a Marriott Platinum member and I must say I would never stay in this hotel again. Watch your wallet with these folks. This is really to much to type but feel free to email me at donnie3olives@gmail.com and I will share what happened. Trust me when your Platinum Elite with Marriott it takes a lot to actually write...

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Helpful?
Thank Donnie W
MarriottBirmingham, General Manager at Birmingham Marriott, responded to this review

Without all the details, it is hard to comment in this forum, but we would like to extend our sincere apologies for any inconvenience or frustrations you have endured with your payment. If you would like to discuss your concerns further, we encourage you to reach out to us directly so that we may have better assist you.

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Breakfast included
GreenPartner Learn More
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Free Internet
  • Paid Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Breakfast included
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
The superior quality and location of the Birmingham Marriott will make every trip a pleasure. The hotel is adjacent to Grandview Corporate Park and HealthSouth in one of the city's fastest-growing areas. Alabama Adventure Amusement Park and the Robert Trent Jones Golf Trail are just minutes away. ... more   less 

Additional Information about Birmingham Marriott

Address: 3590 Grandview Pkwy, Birmingham, AL 35243-1946
Region: United States > Alabama > Birmingham
Price Range: $144 - $298 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Birmingham Marriott 3.5*
Number of rooms: 291
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Marriott, Expedia, Priceline and Travelocity so you can book your Birmingham Marriott reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Marriott Birmingham Hotel Birmingham
Hotel Style:
#17 Business Hotel in Birmingham
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Questions & Answers

Here's what travellers have asked, with answers from Birmingham Marriott staff and other travellers.
6 questions
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See all questions (6)

Questions? Get answers from Birmingham Marriott staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Go to Hilton Down the Street”
 of 5 bubbles kcook320, 16 Feb 2017 | Read review
“ask for a renovated room”
 of 5 bubbles kccrawford, 7 Feb 2017 | Read review
“Ask for Tonya Williams at the front desk.”
 of 5 bubbles JasonA38, 30 Jan 2017 | Read review
“request an upgrade as it may be available.”
 of 5 bubbles FredandRisa, 8 Dec 2016 | Read review
“Ask for a rennovated room away from the construction”
 of 5 bubbles favfamily, 1 Dec 2016 | Read review
5 of 5