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Doubletree by Hilton Hotel Birmingham

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Traveller (90)
Room & Suite (44)
Dining (10)
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Overview
  • Excellent31%
  • Very good29%
  • Average19%
  • Poor13%
  • Terrible8%
Travellers talk about
“double tree”(47 reviews)
“five points”(32 reviews)
“medical center”(13 reviews)
AMENITIES
Internet
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
Room Service
3 Star Hotel
All hotel details
Additional information
Offers from Doubletree by Hilton Hotel Birmingham
Offers & Announcements: Double Points, Every Stay
Hotel deals
Offers from Doubletree by Hilton Hotel Birmingham
Offers & Announcements: Double Points, Every Stay
Hotel deals
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Rooms
3 Jun.4 Jun.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (840)
There are newer reviews for Doubletree by Hilton Hotel Birmingham
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837 results
Traveller rating
248
243
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71
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LanguageEnglish
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All reviewsdouble treefive pointsmedical centeruniversity of alabamaparking garagewithin walking distancerooms are cleanbreakfast buffetnext morningfront desk staffbusiness tripwould stay here againthe room was nicestaff was very friendlyuabshuttlesurgery
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111 - 115 of 837 reviews
Reviewed 17 September 2017 via mobile

My wife and I stayed here on a visit to Birmingham. The room was nice and the staff members were welcoming. The hallway carpet is quite worn out and it was clear that certain things in the room had not been dusted in weeks (for...More

Thank casualdiner90
Management response:Responded 19 September 2017

We appreciate your feedback as well as your recommendation. We understand that our property is beginning to show its age and we're happy to inform you that we're undergoing a full renovation in the near future. Your comments will be shared with the members of...More

Reviewed 12 September 2017

This hotel was ideal for a conference. The lower lobby rooms were conveniently located and spacious. The restaurant and bar were easily accessible on the lobby floor, and the guest rooms were clean and comfortable. The one thing I noticed especially was the way the...More

Review collected in partnership with DoubleTree by Hilton
Thank Frances C
Management response:Responded 15 September 2017

Your kind words and feedback are greatly appreciated, Frances. We work hard to ensure all of our guests feel the highest levels of comfort and care, so I'm thrilled to learn about your experience with our staff members and will be sure to let them...More

Reviewed 11 September 2017

The hotel is very nice and clean, the staff is super nice, but there is some wear and tear seen. The air conditioner was an in room unit, torn down and hard to operate. The hotel definitely needs a renovation.More

Review collected in partnership with DoubleTree by Hilton
Thank 675urik
Management response:Responded 13 September 2017

Thank you for your feedback. It's wonderful to hear that you enjoyed your stay with us and that you experienced excellent customer service. We understand that our property is beginning to show its age and are excited to let you know that we will be...More

Reviewed 11 September 2017

Don't go there and beware of Double Tree brand ....they will put you up in a slum and sell you a dream I question Hilton's / Double Tree customer value ....it is all about profit . Had to go through 4 different rooms before accepting...More

Review collected in partnership with DoubleTree by Hilton
Thank E5625CIricardob
Management response:Responded 15 September 2017

It's always disappointing to hear when we fall short of meeting our guests' expectations and for that we sincerely apologize. It is regrettable that your comments do not reflect the true level of service we strive to provide. We are grateful for your review and...More

Reviewed 31 August 2017

The staff did the job above and beyond, it was outstanding. I didn't like the carpet look like something from the eighties, the bathroom needs a do over the carpet looked like something drone the eighties , the a/c didn't work too well had to...More

Review collected in partnership with DoubleTree by Hilton
Thank David W
Management response:Responded 2 September 2017

Hi, David. We appreciate your feedback. We always strive to go above and beyond when interacting with our guests, so I'm thrilled to hear that we exceed your expectations in this regard. We understand our property was beginning to show its age and I'm pleased...More

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About
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Conference Facilities
Multilingual Staff
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Outdoor pool
Details
Price range
USD 115 - USD 201 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#22 Business Hotel in Birmingham
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
USD 115 - USD 201 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#22 Business Hotel in Birmingham
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (90)
Room & Suite (44)
Dining (10)
Pool & Beach (3)
Business Centre & Event Rooms (6)
Family and Play Areas (2)
Questions & Answers
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Carlos P
5 March 2018|
Answer
Response from mark d | Reviewed this property |
between 10 and 12pm...they are lenient if u ask in advance
0
Votes
Room Tips
"No room is quiet at this time"
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"No room good here folks. Stay somewhere else. it is not worthy to be in the Hilton chain of hotels."
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"Not worth the $130 PLUS parking, this is truly a $55 night hotel"
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"Rooms on the corners give the best views."
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