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Doubletree Hotel Birmingham

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Doubletree Hotel Birmingham
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588 Reviews from our TripAdvisor Community

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Showing 585: English reviews
Birmingham, Alabama
Reviewed 1 week ago

My over all stay was great. My bed and pillows were very comfortable and I would stay again. The only thing I would change would be the cleaning supplies used in the bathroom in the hallway. The perfume smell is way too much. It's too much in the lotions provided in the rooms.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank 487darleneh
Management response:

We are so appreciative that you chose to stay with us! Our goal is to provide our guests with a home away from home experience, so we’re more than pleased that you had a comfortable stay. We apologize if the scents in the cleaning supplies and lotions were a bit too strong for your liking, we’ll definitely take note of...

stuttgart
Reviewed 1 week ago

We always stay at this hotel due to his proximity to the university hospital, down town and various tourist sites. The front desk is always on top of things and ready to make your experience stand out. Would definitely recommend the hotel.

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Helpful?
Thank richard f
Management response:

Your kind words about our hotel are greatly appreciated. We’re so happy to know that you found our hotel to be conveniently located to the University Hospital and other tourist sites. Thank you for noting our staff’s professionalism. Your recommendation means the world to us. We look forward to seeing you again at the DoubleTree by Hilton Birmingham.

Birmingham, United States
Reviewed 1 week ago

NO RELIABLE TRANSPORTATION. It was promised before and after the hotel booking but never materialized. PLENTY of EXCUSES though. NASTY ROOM. Dust on top of toilet and around headboards, baseboards. No liners in trash cans. HEAD OF THE BED WAS GOING DOWNHILL. Had to use all of the pillows to build up the head of the bed so my feet...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank martinrL7618LN
Miri L, on behalf of the staff at Doubletree Hotel Birmingham, responded to this review

Dear martinrL7618LN We’re sorry we didn’t provide the high quality of services you deserve. This is not typical of our hotel and staff, and we have addressed the issues you mentioned. We try to make each guest experience a great one at our hotel as your satisfaction is important to us. Thank you again for your feedback and we hope...

DC Metro
Reviewed 1 week ago via mobile

Came for a dance competition, stayed 2 nights. Warmth of the staff is unforgettable - top to bottom, some of the nicest people in hospitality I've ever encountered. Room was comfortable but a little worn. Hotel itself is near a lot of good dining options, Uber will get you anywhere cheaply.

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Helpful?
Thank wackyseester
Management response:

Thanks for your review! Your kind words about our staff are greatly appreciated. Our goal is to ensure that you have everything you need for a comfortable and convenient stay. We’re also pleased to know that you found so many good restaurants nearby. We look forward to seeing you again at the DoubleTree by Hilton Birmingham.

atlanta
Reviewed 1 week ago via mobile

This place is so overdue for a refresh, I can only compare it to a roadside MOTEL! And for $282.07 per night, I feel as if I was robbed, while in the motel! Pros: 1. Great location, if working at the hospital or downtown. 2. Pleasant staff. The night manager was exceptional. Cons: General sense of uncleanliness. 1. hair balls...

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Helpful?
Thank twillis600
Management response:

We appreciate you taking the time to share your experience. Thank you for highlighting our wonderful staff and downtown location. We regret that your experience was made unpleasant by several inconveniences. Although disappointing, please know this is not common at our hotel. I will share your list of cons with our team, as we are always seeking ways to improve...

Birmingham, Alabama
Reviewed 1 week ago

The room was nasty especially the bathroom and the sofa couch lounging area is outdated! I would not stay at this hotel again. The staff was nice and attentive not expectations of a Hulton hotel. No plush comforter or clean tub!

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank tammyk825
Management response:

Thank you for your review. We’re truly sorry that your stay at our hotel was not up to the usual high standards that our guests have come to expect and enjoy. Although I appreciate your kind words about our staff, we take our guest reviews to heart and seek to make changes where necessary. Hopefully you will give us another...

Cedar Falls, United States
Reviewed 2 weeks ago

My girlfriend and I were visiting my family in San Antonio, Texas for the Christmas holidays. While we were in Texas my girlfriend (Karissa) spoke to her grandmother and told her that my families’ Christmas tradition is making tamales. Karissa’s grandmother mentioned that she hasn’t had tamales since she was a little kid. So I told Karissa that we could...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank manuelsQ3959VF
Management response:

Thank you for your sharing feedback from your recent stay. I can imagine how frustrated you must have felt having worked so hard on making homemade tamales for your girlfriend’s grandmother and then not being able to share them with her. I am truly sorry that such an unpleasant incident occurred and caused such disappointment all around. You are correct...

Birmingham, Alabama
Reviewed 2 weeks ago

This is a very convenient location to downtown Birmingham. It is easy to find and parking is connected to the building for easy access. I had some of the best customer service of my life here at the Doubletree. The staff were so kind and efficient. I highly recommend them for your next stay in Birmingham!

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank 1loralee
Management response:

We’re so pleased that you had such a great overall experience. We take pride in our guests’ comfort and try to make everything as convenient and stress free as possible. We understand that easy and accessible parking does make such a difference! We’re also very proud of our friendly and efficient staff, so we really appreciate your kind words about...

Columbia,SC
Reviewed 3 weeks ago

This hotel is well located to UAB campus and VA hospital. The hotel is a bit tired with signs of wear in the rooms and common areas. Overall the hotel was clean and $10 for parking is very reasonable for an inner city hotel. The overwhelming factor that over rides any negatives is the staff. From the bellman at the...

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Helpful?
Thank SConTheMove
Management response:

We’re so pleased that you had such a positive experience with our excellent staff. We are indeed very appreciative and proud of our staff, so thank you for your kind words. I appreciate you taking the time to write this review, noting what you liked and what you feel we can improve upon. We’re always striving to make sure that...

Fort Campbell, Kentucky
Reviewed 4 weeks ago

We stayed here for a wedding. The customer service was good but the hotel was not very clean. The rooms were small and no refrigerators nor microwaves. You had to ask for a refrigerator. The room was old and dusty. We found things in the room from a previous guest.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Tyronda R
Matthew G, Front Office Manager at Doubletree Hotel Birmingham, responded to this review

Tyronda R, thanks for taking the time to leave comments regarding your stay. I'm glad to here customer service was good at the hotel. I apologize for the room issues you encountered. I lot of awesome change is on the way for us in the form of a staged, whole property renovation. That still leaves no excuse for finding something...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Doubletree Hotel Birmingham

Address: 808 South 20th Street at 8th Avenue, Birmingham, AL 35205
Region: United States > Alabama > Birmingham
Price Range: $179 - $249 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Doubletree Hotel Birmingham 3.5*
Number of rooms: 298
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Booking.com, Hotels.com, Travelocity, Orbitz and Priceline so you can book your Doubletree Hotel Birmingham reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Doubletree Birmingham
Birmingham Doubletree
Hotel Style:
#23 Business Hotel in Birmingham
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Questions & Answers

Questions? Get answers from Doubletree Hotel Birmingham staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Heater was loud when fan clicked on and off. We were on 6th floor, view of parking garage. Pretty quiet otherwise.”
 of 5 bubbles diannm2013, 12 Dec 2016 | Read review
“Try to get on the 14th floor if you are an HHonors member.”
 of 5 bubbles GuyFromAtlanta_GA, 8 Nov 2016 | Read review
“14th floor”
 of 5 bubbles jodythecat, 26 Aug 2016 | Read review
“we stayed on the HH level away from the elevator”
 of 5 bubbles rsusanw, 22 Aug 2016 | Read review
“corner room had nice views”
 of 5 bubbles Rednorge, 15 Jul 2016 | Read review
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