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The Hotel Highland Downtown UAB

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The Hotel Highland Downtown UAB
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340 Reviews from our TripAdvisor Community

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Nashville, Tennessee, United States
Reviewed 29 March 2014

Room was a bit cramped and the noise level was a bit higher than I would have liked. Overall a nice place to stay and convenient to local attractions/business. Parking was a bit difficult, as you have to either pay for valet or park on the street...just make sure you are up before 8:00am and put money in the meter...

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Helpful?
Thank Tony P
HHDOS, General Manager at The Hotel Highland Downtown UAB, responded to this review

Thank you Tony P for sharing your experience here at The Hotel Highland. We certainly appreciate your time and efforts in letting us know about your stay! Parking can be a bit tricky, as with any downtown hotel, should you not valet park.....but there is the public deck behind the hotel or the street parking. Those meter-maids will get you...

Atlanta, Georgia
Reviewed 24 March 2014

My husband and I just returned home after having a nice weekend getaway in Birmingham. We were in room 602, which has a great view of the funky 5 Points area. This is the second time I've stayed here. The first time was during the week on a business trip. I like this hotel, but I could see why some...

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Helpful?
Thank travellover3868
HHDOS, General Manager at The Hotel Highland Downtown UAB, responded to this review

Thank you so much taking the time to tell us about your experience here at The Hotel Highland! I must agree with our cable, as it is an on-going battle and must say that is our only choice for the service! One day they will get it correct! I certainly appreciate your comments and suggestions though. It does take some...

Athens, GA
Reviewed 20 March 2014

Hotel Highland, although a little older, was very nice. Our suite was very large and had a great view of the Vulcan statue in Birmingham. Everything was clean and the staff were as nice as they could be. We were there with our dog and they were very pet-friendly. Our primary complaint was the late-night noise from the five-points district...

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Helpful?
Thank HappytoBhere
HHDOS, General Manager at The Hotel Highland Downtown UAB, responded to this review

Thank you so much for taking the time to tell us about your stay here at The Hotel Highland!! I do so apologize for the noise and the surrounding area and have cc'd not only the Pres of the area Association but also the Mayor' s office, so that they too could see your comments! I do so appreciate your...

Atlanta
Reviewed 17 March 2014

When we arrived at Hotel Highland we were warmly greeted by the valet guy. Super nice, offered to help with our bags, said he was the valet but happy to help any way we needed. At check-in, a very nice lady with short blonde hair greeted us. She gave us all of the information we needed on breakfast, ice and...

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Helpful?
Thank SandBAtlanta
HHDOS, General Manager at The Hotel Highland Downtown UAB, responded to this review

Thank you so much for taking the time to share your experience here at The Hotel Highland! I am glad that the first half of your stay was a good one but do so apologize for everyone else being annoyed with you! I can assure you that we will be having several converations with the employees mentioned, as this is...

Reviewed 16 March 2014

I haven't even checked out yet, but felt compelled to post about this unfortunate experience- its rare that you meet a person that is so rude it immediately makes you say "I will never stay at this hotel again", but it happened here this morning. First time at this hotel- in town to see a concert last nite with my...

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Thank PeeFace
HHDOS, General Manager at The Hotel Highland Downtown UAB, responded to this review

Thank you so much for bringing this behavior of our team member(s) to my attention, as this is surely NOT the service standard we provide to our guests......I am just ashamed and cannot apologize enough for your having to not only witness it but have to tell me about it. I can assure you we will be having a serious...

Fairhope, Alabama
Reviewed 7 March 2014

I stay at this hotel every year for a media-associates' gathering. Everyone, from the valet parking attendant to the front desk clerk to the bartender in their cozy bar, was more than accommodating. This place is the epitome of Southern hospitality and friendliness! I always feel as if I'm visiting friends when I stay here. If you've never been to...

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Helpful?
Thank Theresa L
HHDOS, General Manager at The Hotel Highland Downtown UAB, responded to this review

Thank so much Theresa L for taking the time to write such a fabulous review! We certainly appreciate your sharing your experience and look forward to seeing you again!! Also, the staff and team members will be so very pleased to hear your wonderful comments....so thank you again! Have a great day! Renee

Atlanta, Georgia
Reviewed 5 March 2014

I came from NYC on business and was surprised this caliber Hotel was located in Birmingham, AL. The staff was super friendlly and the rooms were as nice as I have ever been in!!! Not only beautifully decorated but so comforatable! The owner made me feel as welcome as ever and was so helpful in suggesting nearby places to eat....

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Thank 4Bham
HHDOS, General Manager at The Hotel Highland Downtown UAB, responded to this review

Thank you 4Bham for sharing your experience with Trip Advisor! We are so pleased you enjoyed your stay.....the staff will be so excited to hear your review! We are certainly looking forward to seeing you again in the very near future and so appreciate your writing such a fabulous review! Have a great day~ Renee

Minneapolis, Minnesota
Reviewed 19 February 2014

My wife and I stayed at The Highland for two nights this past week (2/16/14 & 2/17/14) and we thoroughly enjoyed our stay. The bed was super comfortable, the room spacious, and the shower hot and powerful. In particular, there were two employees who were lifesavers: Gloria and Kenneth. 1) Kenneth -- he helped us move our many suitcases into...

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1Thank V2fromBrooklyn
HHDOS, General Manager at The Hotel Highland Downtown UAB, responded to this review

Thank you V2 for taking time to write such a wonderful review, not only of our hotel but our staff as well! They will be so pleased to see that you have recognized them for the efforts and service! We are also pleased that your experience with us was a positive one and look forward to hopefully seeing you in...

Ripley, Mississippi
Reviewed 19 February 2014

We stayed on Valentine's Day weekend. It was really good. The area around has great places to eat, good places for music and even an art museum is not too far away. We went up to the Vulcan park and walked around. Check-in was smooth and we just dropped our keys off at the desk on the way out. Very...

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Helpful?
1Thank Melissa B
HHDOS, General Manager at The Hotel Highland Downtown UAB, responded to this review

Thank you so much for your awesome review of our hotel! We certainly thank you for taking the time to review our hotel and share your experience with other travelers! Thank you again and have a wonderful day~ See you again in the future! Renee

Waynesboro, Tennessee
Reviewed 15 February 2014

Stayed at the Highland on 2-13-14. Suite room was small but clean. Bed comfortable. Staff was friendly. There is no free parking. Valet parking was expensive but nice and safe. Next trip to UAB, I will stay in Homewood and drive the 5 miles each day.

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2Thank swn g
HHDOS, General Manager at The Hotel Highland Downtown UAB, responded to this review

Thank you so much for taking the time to write such a nice review of our hotel! We certainly appreciate our guests and their feedback to hopefully make the next visit even better! Other than valet parking, I wasn't sure if you knew about the public city deck directly behind the hotel....it is $4.00 which is a bit less expensive,...

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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Breakfast Available
Official Description (provided by the hotel)
The Hotel Highland at Five Points South is located just minutes/blocks from UAB and right in the center of all the fabulous restaurants (including Highland Bar & Grill, Chez FonFon, Surin, Ocean, and Twenty Six, just to name a few) and entertainment venues! It is THE place to be while in Birmingham! Just minutes from the Birmingham Courthouse, BJCC, Kirklin Clinic, UAB Highlands and shopping areas! With 63 amazing rooms and suites, with affordable rates that include breakfast and WiFi...it is your "home away from home". Call today to book your reservation! ... more   less 

Additional Information about The Hotel Highland Downtown UAB

Address: 1023 20th St S, Birmingham, AL 35205-2605 (Formerly Hotel Highland at Five Points)
Region: United States > Alabama > Birmingham
Price Range: $180 - $276 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Hotel Highland Downtown UAB 3*
Number of rooms: 63
Reservation Options:
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Also Known As:
Hotel Highland At 5 Points
Highland At Five Points Hotel
Hotel Style:
#16 Romantic Hotel in Birmingham
#20 Family Hotel in Birmingham
#26 Business Hotel in Birmingham
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Questions & Answers

Here's what travellers have asked, with answers from The Hotel Highland Downtown UAB staff and other travellers.
7 questions
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Huntsville, Alabama
Pittsburgh, Pennsylvania
11 months ago
Hattiesburg, Mississippi
over a year ago
Bowling Green KY
over a year ago

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Questions? Get answers from The Hotel Highland Downtown UAB staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't stay here”
kedge2017, 19 Apr 2017 | Read review
“Eight floor is supposedly haunted”
YowSusan, 1 Feb 2017 | Read review
“Higher floors are quieter.”
Prosediva, 22 Jan 2017 | Read review
“All wifi sucks”
usndonahue, 12 Jan 2017 | Read review
“great view”
makme6032016, 7 Jul 2016 | Read review
5 of 5