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The Hotel Highland Downtown UAB

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The Hotel Highland Downtown UAB
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332 Reviews from our TripAdvisor Community

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There are newer reviews for The Hotel Highland Downtown UAB
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Showing 332: English reviews
Atlanta, Georgia
Reviewed 16 June 2014

We recently stayed at Hotel Highland and I have mixed emotions about it. First, the employees were terrific! Very helpful and nice. Hotel was in a convenient part of town, but we didn't really care about any of the restaurants or shops in Five Points. I was there as part of a conference, so had a discounted rate. Not sure,...

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Helpful?
Thank Deb K
HHDOS, General Manager at The Hotel Highland Downtown UAB, responded to this review

Thank you Deb K so much for taking the time to tell us about your stay here at The Hotel Highland! You are so right with a boutique hotel, as they do have some quirky features that some of the bigger chains do not have...that is why we love it so! We do hope you will come and stay with...

Reviewed 16 June 2014

This hotel is located in the heart of Five Points South in Birmingham. This area has multiple restaurants, bars, coffee shops, music stores etc.... all within walking distance of the hotel. We stayed with our kids. The room had two double beds plus a separate living room with a large couch. Great views of the city! Yes, we heard other...

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Helpful?
Thank Always_local_food
HHDOS, General Manager at The Hotel Highland Downtown UAB, responded to this review

We are so very pleased you had a wonderful experience here at The Hotel Highland, as our team members strive each day to make everyone feel welcomed and at home! We certainly hope to see you again in the future and so appreciate your telling us about your stay!! Have an awesome day! Renee

Atlanta, Georgia
Reviewed 10 June 2014

Just returned from 2 days of excellent music at Jazz a Festival, we chose this hotel versus large chain based on our experiences with A sister property in Florence both Ascend properties and they did not disappoint! Excellent rooms, we traveled with another couple who also enjoyed the stay! We will use this hotel later thus summer with our Grandkids!

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Helpful?
Thank Csaulter57
HHDOS, General Manager at The Hotel Highland Downtown UAB, responded to this review

Thank you so much for taking the time to tell us about your stay, as we love getting such high scores and compliments from our guests! The Jazz Festival is so much fun! We look forward to seeing you again in the future~ Have an awesome day~ Renee

Decatur, Alabama, United States
Reviewed 2 June 2014

Hotel received such good ratings on trip advisor but we were very unimpressed. The only thing good about it I could see was the location and the free breakfast. Have stayed in many boutique hotels and have come to expect their quirks and usually smaller accommodations, but this one goes beyond quirks. First let me say, staff was super attentive...

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Helpful?
Thank Bobbie S
HHDOS, General Manager at The Hotel Highland Downtown UAB, responded to this review

Thank you Bobbie S for taking the time to tell us about your experience here at the Hotel Highland! I am so sorry that your stay with us was not as your expected, as you must have been in one of our 05 rooms, as they are for sure the smallest rooms in the hotel. When the humidity level/dew point...

Roanoke, Virginia, United States
Reviewed 20 May 2014

The staff are professional and make you feel like you are the most important person in the hotel. In particular, Sarah the Bar Manager made this an unforgettable trip with her excellent service and her engaging personality! Everyone was wonderful and attentive to the fullest extent. I can't recommend this hotel nearly enough for dog lovers of any sort! P.S.:...

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Helpful?
Thank Benjamin J
HHDOS, General Manager at The Hotel Highland Downtown UAB, responded to this review

Thank you Benjamin J for this most awesome review! We are so glad that your stay with us was a great one and look forward to seeing you again! Our team members will be thrilled to see such a great review! Thank you again and have a wonderful day! Renee :)

Glossop, United Kingdom
Reviewed 8 May 2014

This hotel had the nicest interior out of all the hotels we stayed in, it was beautifully decorated. The rooms and the rest of the hotel were immaculate. It was in an ideal location, right in the centre if five points.The staff were also excellent. I would definitely stay here again.

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Helpful?
Thank Lizzie D
HHDOS, General Manager at The Hotel Highland Downtown UAB, responded to this review

Thank you so much for your kind words regarding our hotel, as we love to hear such nice things! Our team members will be thrilled, as they strive each day to make sure everyone has a most awesome stay! Our many thanks again.....we look forward to seeing you again in the future! Renee

San Antonio, Texas
Reviewed 5 May 2014

This hotel was recommended by a friend as I was in town on business and it was an overall great stay! The staff was very accommodating, the breakfast was fantastic, the room was great, and I loved the modern feeling of it all! And a special thanks to the general manager, Renee, for helping me book my stay! I will...

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Thank makme603
HHDOS, General Manager at The Hotel Highland Downtown UAB, responded to this review

Thank you for taking the time to tell us about your fabulous experience here at The Hotel Highland! We certainly are looking forward to seeing you again, as we are excited to be your new Birmingham hotel! Thank you for the nice comment.... See you soon! Renee

North Carolina
Reviewed 2 May 2014

The hotel is dated but honestly, it was a great place to stay. The bed was real comfortable, the room well appointed and spacious. The staff was very professional and caring; wonderful southern hospitality. My only complaint is that their breakfast buffet was predominantly fattening garbage for a healthy eater. Would I stay again? Absolutely without hesitation.

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Thank Long4Tahoe
HHDOS, General Manager at The Hotel Highland Downtown UAB, responded to this review

Thank you for taking the time to tell us about your experience with us here at The Hotel Highland! We are so glad you will be visiting with us again and look forward to seeing you! Your suggestions on breakfast would be great.....as we are always looking to do better! We have the somewhat healthy items...yogurt, bagels, english muffins, kashi...

Silverton, Oregon, United States
Reviewed 2 May 2014

We booked two nights at the beginning of our vacation in the south and liked the room so much we booked two more nights at the end. The first time we did hear some music from the nearby tavern, but they stopped playing fairly early and it was not a problem for us. This second time we were on the...

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Helpful?
Thank Sue R
HHDOS, General Manager at The Hotel Highland Downtown UAB, responded to this review

That is great...we loved having you the first and second time and cannot wait until next year! We are so glad your vacation to the south was a good one, as we certainly appreciate being part of the "Southern Hospitality"! Thank you for taking the time to write such a new review! Have a great day! Renee

Decatur, Georgia
Reviewed 14 April 2014

My wife and I stayed here on Saturday night April 12, 2014 in Room 808. We arrived back in out room at 10 pm or so after dinner. The very loud noise from the neighboring bar was unbelievable. We were unable to sleep for several hours - but most disappointing was the fact the hotel staff must be well aware...

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Thank Tom L
HHDOS, General Manager at The Hotel Highland Downtown UAB, responded to this review

I am so sorry that you experience with us here at The Hotel Highland was not a pleasant one and can only apologize for our neighbors. We are aware of all the bars in our area as this is the Entertainment District, however, we normally never have an issue with the 8th floor having a noise issue, so again our...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Breakfast Available
Official Description (provided by the hotel)
The Hotel Highland at Five Points South is located just minutes/blocks from UAB and right in the center of all the fabulous restaurants (including Highland Bar & Grill, Chez FonFon, Surin, Ocean, and Twenty Six, just to name a few) and entertainment venues! It is THE place to be while in Birmingham! Just minutes from the Birmingham Courthouse, BJCC, Kirklin Clinic, UAB Highlands and shopping areas! With 63 amazing rooms and suites, with affordable rates that include breakfast and WiFi...it is your "home away from home". Call today to book your reservation! ... more   less 

Additional Information about The Hotel Highland Downtown UAB

Address: 1023 20th Street South, Birmingham, AL 35205 (Formerly Hotel Highland at Five Points)
Region: United States > Alabama > Birmingham
Price Range: $180 - $260 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Hotel Highland Downtown UAB 3*
Number of rooms: 63
Reservation Options:
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Also Known As:
Hotel Highland At 5 Points
Highland At Five Points Hotel
Hotel Style:
#16 Romantic Hotel in Birmingham
#20 Family Hotel in Birmingham
#26 Business Hotel in Birmingham
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Questions & Answers

Here's what travellers have asked, with answers from The Hotel Highland Downtown UAB staff and other travellers.
5 questions
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Pittsburgh, Pennsylvania
9 months ago
Hattiesburg, Mississippi
over a year ago
Bowling Green KY
over a year ago

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Questions? Get answers from The Hotel Highland Downtown UAB staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Eight floor is supposedly haunted”
 of 5 bubbles YowSusan, 1 Feb 2017 | Read review
“Higher floors are quieter.”
 of 5 bubbles Prosediva, 22 Jan 2017 | Read review
“All wifi sucks”
 of 5 bubbles usndonahue, 12 Jan 2017 | Read review
“great view”
 of 5 bubbles makme6032016, 7 Jul 2016 | Read review
“Ask for a room off the main street.”
  • Peeling picture frame in bathroom.
  • Air vent over the bed.
  • Shower/bathtub
 of 5 bubbles Lollywc, 6 Jul 2016 | Read review
5 of 5