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Embassy Suites by Hilton Birmingham

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1,018 Reviews from our TripAdvisor Community

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Showing 1,018: English reviews
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Birmingham, United States
Reviewed 3 days ago NEW

This is a wonderful hotel. The rooms were very accommodating. The staff was very professional. Overall, I was completely satisfied. I travel to this city often. I am very comfortable staying with Embassy Suites. They exceed my expectation on every visit.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank 856oliverw
Buford, GA
HOTEL’S FAVOURITE REVIEW
Reviewed 3 weeks ago via mobile

I love embassy suites!!! Great hotel. Good cocktail hour(s) included hot breakfast. Hard to beat and this embassy suites lives up to the expectation. The one bonus is you get a very small balcony with the room. Very nice to get some fresh air. Temp is 68 and a slight breeze. Location is great too! You are right next to...

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Helpful?
Thank John M
About Hotel's Favourite Review
Fred D, General Manager at Embassy Suites by Hilton Birmingham, responded to this review

Hi John M! Thank you for the great review! We loved sharing your comments with our team and appreciate the you giving us the opportunity to do so! I am happy you like our Evening Reception and complimentary cooked to order breakfast. The extra amenities in addition to our spacious suites are great for anyone traveling to Birmingham. We are...

Brentwood, Tennessee
Reviewed 6 days ago NEW

Stresses of life demanded a get-away weekend this past weekend, so we headed to Birmingham. We have stayed at this property many times when our son was at Samford University. We have never had a bad experience, and this was no different. It is located in an area convenient to a lot of things, so it has been a good...

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Helpful?
Thank Timothy B
Reviewed 1 week ago NEW

Traditional Embassy Suites floor plan. Five minutes from Homewood, Mountain Brook, downtown Birmingham and Vulcan Park. Ruth Chris onsite which is always a plus. Free breakfast and complimentary cocktails in the evening make any business trip better.

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Helpful?
Thank Delia P
Jackson, Mississippi
Reviewed 1 week ago NEW

The room was horrible Bugs attacked my daughter!!! I called the front desk and they said someone would call from his main office. Nobody called nor did they answer when I tried to follow up. The experience was Horrible!!!

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank constancem172
EBillingslea, Front Office Manager at Embassy Suites by Hilton Birmingham, responded to this review

Dear Constancem172, I really appreciate your taking the time to let us know of the problem with your suite. I know how frustrating it can be when your having issues I do apologize for the inconvenience. You can be confident that we will follow-up on your concerns so that others as well as yourself are not disappointed as you were....

Barcelona, Spain
Reviewed 1 week ago

Just four things: Room not ready despite late arrival. Wake up call disregarded, leading to a missed meeting. No trash cans in room. Room telephone out of order.I've stayed here many times before without problems. Maybe management has changed to the detriment of the hotel and its guests.

Review collected in partnership with Embassy Suites Hotels
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Thank Manning W
Knoxville, Tennessee
Reviewed 1 week ago

This is a very beautiful location, but for what we where for, we should've stayed closer to downtown. The staff were very nice, however, Ruth Chriswasn't all that great with room service. I would recommend this hotel.

Review collected in partnership with Embassy Suites Hotels
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Thank 658keishaw
Atlanta, Georgia
Reviewed 1 week ago

I was dreaming of a quiet hotel with great service, a wonderful night sleep and considerate fellow guests. Then I woke up here. Literally the only thing that saves this from being a one star review was the poor, overworked breakfast area lady getting a table cleared after us only waiting five minutes for one. Guests and some kind of...

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Thank keatingfamily
Jonesboro, Arkansas
Reviewed 1 week ago

Very responsive! They get it! We were traveling with elderly parents. Kind, engaging, thoughtful, clean. Slightly older i.e. Plants are mature inside and some have died off...and I wish it was a bit less expensive.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank marywP7452BJ
EBillingslea, Front Office Manager at Embassy Suites by Hilton Birmingham, responded to this review

Dear MarywP7452BJ, I am glad to read that our service and accommodations met your expectations, I will send the information about the foliage to my General Manager to review, we hope to see you again soon. Sincerely, Earth Billingslea Assistant Front Office Manager Embassy Suites Birmingham

Reviewed 1 week ago via mobile

We stopped at this location halfway through our trip to Florida for Spring Break. We frequent Embassy Suites when we travel as a family and usually are very pleased. The cleanliness of this hotel is not satisfactory. The floors were so dirty and sticky at breakfast this morning, we chose not to stay. We arrived for breakfast before 7am so...

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Helpful?
Thank Shelli G
EBillingslea, Front Office Manager at Embassy Suites by Hilton Birmingham, responded to this review

Dear Shelli G, I want to personally apologize that the hotel was not as clean as our standards demand, You can be confident that we will follow-up on your concerns so that others are not disappointed as you were. I would love to speak with you to see if I can make ammends . I can be contacted by calling...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Shuttle Bus Service
  • Dry Cleaning
Official Description (provided by the hotel)
Nestled in the Southbridge Office complex off of the Red Mountain Expressway, the Embassy Suites is the only upscale, all-suite hotel in the Birmingham area. Complimentary Cooked-to-Order Breakfast and a Manager's Reception served daily. Three miles from UAB Campus, St. Vincent's Hospital, the Zoo, Botanical Gardens, Civil Rights Institute and so much more. ... more   less 

Additional Information about Embassy Suites by Hilton Birmingham

Address: 2300 Woodcrest Pl, Birmingham, AL 35209-1304
Region: United States > Alabama > Birmingham
Price Range: $150 - $295 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Birmingham 3.5*
Number of rooms: 242
Reservation Options:
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Also Known As:
Embassy Suites Birmingham Hotel Birmingham
Birmingham Embassy Suites
Hotel Style:
#27 Business Hotel in Birmingham
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Questions & Answers

Here's what travellers have asked, with answers from Embassy Suites by Hilton Birmingham staff and other travellers.
4 questions
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Atlanta, GA
over a year ago
16 days ago
over a year ago

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Questions? Get answers from Embassy Suites by Hilton Birmingham staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We like a lower floor room, only because the top two seem hotter to us.”
 of 5 bubbles 430timothyb, 22 Mar 2017 | Read review
“Free wifi only if you sign up for Hilton Rewards.”
 of 5 bubbles 437deliap, 21 Mar 2017 | Read review
“Try another hotel”
 of 5 bubbles ClevelandOhioTim, 21 Feb 2017 | Read review
“Go somewhere else!”
 of 5 bubbles 420LisaE, 30 Jan 2017 | Read review
“Ask for a room not facing the highway...road noise can be heard.”
 of 5 bubbles 527co, 15 Jan 2017 | Read review
5 of 5