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Embassy Suites by Hilton Birmingham

1,198 reviews
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Traveller (200)
Room & Suite (94)
Dining (9)
Overview
  • Excellent35%
  • Very good22%
  • Average17%
  • Poor14%
  • Terrible12%
Travellers talk about
Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Restaurant
Room Service
3.5 Star Hotel
All hotel details
Offers from Embassy Suites by Hilton Birmingham
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
5 Feb.6 Feb.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,198)Write a Review
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1,198 results
Traveller rating
399
272
204
179
144
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LanguageEnglish
399
272
204
179
144
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All reviewsruth's chrisevening receptionmade to order breakfastfront desk staffbusiness tripfamily reunioncomplimentary breakfastthe staff was greatdefinitely stay here againfriesatriumomeletshomewoodalabamauab
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1 - 5 of 1,198 reviews
Reviewed 2 days ago

Reported issues about Smelly room and pillows.. Tv and telephone didn’t work.. dirty dish left outside of both room even when give another room.. Issue was not taken care of as i reported it a few times. Staff is friendly however offered nothing other than...More

Review collected in partnership with Embassy Suites Hotels
Thank 373erinns
Hotel's Favourite
Reviewed 15 September 2017 via mobile

Once again embassy suites exceeded our expectations and the downtown Birmingham is the best in my experience. First the employees couldn't be nicer, all of them. Friendly and helpful. Next, there are 2 very comfortable rooms so if someone can't sleep, they can go in...More

1  Thank Mike G
Response from Fred D, General Manager at Embassy Suites by Hilton BirminghamResponded 18 September 2017

Thank you for the 5 star rating, Mike G! We have shared your review with our team and thanked them for exceeding your expectations in service and comfort! I am happy you were able to enjoy all of the extra amenities we offer and appreciate...More

Reviewed 5 days ago

We have stayed at this hotel a couple of times. We were very impressed with Charles professional and charming treatment for us at the front desk. The hotel is on the older side, but having the Ruth Chris restaurant in house is a great asset....More

Thank DanisaSuarez
Response from Fred D, General Manager at Embassy Suites by Hilton BirminghamResponded 3 days ago

Hi DanisaSuarez- We appreciate the review and the excellent comments on Charles' charm and professionalism! He definitely is a great asset to our hotel team and we will thank him for the impact he had on your experience! Thank you for giving us the opportunity...More

Reviewed 1 week ago via mobile

Never again at this property. Hilton Honors Gold status member and one of the dirtiest Hilton properties I’ve ever seen or smelled. Towels with black marks, mirrors not clean, chairs filthy, one chair caving in and overall “dirty” feel to everything in the room. We...More

Thank Joel I
Response from Fred D, General Manager at Embassy Suites by Hilton BirminghamResponded 3 days ago

Hi Joel I- I apologize to you and your wife about the poor experience during your recent visit. We want all of our guests, especially our Gold Honors members, to have a great time during their stay in Birmingham and we obviously did not meet...More

Reviewed 1 week ago

This hotel needs an update. Paint was peeling from the wall. Light fixture did not work and the biggest problem for me was that the in room WiFi did not connect. After several calls to the front desk nothing was done to correct the issue.

Review collected in partnership with Embassy Suites Hotels
Thank Daniel M
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About
Amenities
Top amenities
Pool
Restaurant
Room Service
Free Parking
Fitness Centre with Gym / Workout Room
Bar/Lounge
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Room Service
Free Parking
Shuttle Bus Service
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Self-Serve Laundry
Conference Facilities
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Details
Price range
USD 137 - USD 210 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#27 Business Hotel in Birmingham
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 137 - USD 210 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#27 Business Hotel in Birmingham
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (200)
Room & Suite (94)
Dining (9)
Pool & Beach (2)
Hotel & Grounds (95)
Bathroom (22)
Business Centre & Event Rooms (4)
Questions & Answers
Ask a question
clydesha
12 March 2017|
AnswerShow all 3 answers
Response from dpettit3 | Reviewed this property |
It's about 5 miles but traffic is usually heavy.
0
Votes
GuyFromAtlanta_GA
6 December 2016|
AnswerShow all 4 answers
Response from Craig D | Property representative |
Our Evening Reception is everyday from 5:30-7:30 Pm.
1
Vote
Kare2
16 July 2015|
AnswerShow all 3 answers
Response from linareva | Reviewed this property |
I think you meant 2 drink maximum during the happy hour at night. We had no problems with getting drinks at the reception and the bartender was one of the few people at this hotel that actually earned her paycheck!
1
Vote
Room Tips
"The atrium is the best feature of this hotel."
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"Run away. Go somewhere else."
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"All rooms face inner atrium, but seemed well insulated. Noise was not an issue."
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"I don't think they have any GOOD rooms."
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