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Hilton Garden Inn Birmingham / Lakeshore Drive

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Hilton Garden Inn Birmingham \/ Lakeshore Drive
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383 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Garden Inn Birmingham / Lakeshore Drive
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Showing 381: English reviews
Reviewed 3 October 2016

My family and I have stayed in several Hilton Garden Inn hotels, but this one was not as well maintained. The bed I slept in was so squeaky I could not move at all through out the night. The mattresses are not very comfortable so add that to a squeaky bed and my night was not very restful. I noticed...

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Helpful?
Thank Julie P
Lillian B, General Manager at Hilton Garden Inn Birmingham / Lakeshore Drive, responded to this review

Thank you for choosing HGI Lakeshore for you most recent stay. I apologized for the challenges you faced during your stay. Thank you for sharing it on social media. We appreciate you loyalty to the Hilton Brand and hope this experience will not deter you from staying at any other Hilton property in Birmingham during your next vistit. Best Regards,...

Mobile, Alabama
Reviewed 3 October 2016

We are in Birmingham frequently and usually stay at other hotels off Lakeshore Drive, but this time we decided to use our points for one night and pay for the second night. Our stay at this particular Hilton Garden Inn was very disappointing. Upon arriving on Friday night about 8:30 September 30, we found that the refrigerator did not work....

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Helpful?
Thank KandH2016
Lillian B, General Manager at Hilton Garden Inn Birmingham / Lakeshore Drive, responded to this review

Thank you for choosing HGI Lakeshore for you most recent stay. I apologized for the challenges you faced during your stay. Thank you for sharing it on social media. We appreciate you loyalty to the Hilton Brand and hope this experience will not deter you from staying at any other Hilton property in Birmingham during your next vistit. Best Regards,...

Carlisle, Pennsylvania
Reviewed 28 September 2016

We stay in Birmingham on a regular basis. For the price this hotel does not meet expectations. Breakfast is not included etc. Room was not ready upon arrival (after 8:00pm...). Normally like to stay with the Hilton brand as they are dependable, hoping this one is an anomoly.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Uh60av8or
Lillian B, General Manager at Hilton Garden Inn Birmingham / Lakeshore Drive, responded to this review

Thank you for choosing the HGI Lakeshore for your recent stay. I do want to apologize for the challenges you faced during your stay. Usually rooms are completed by 3pm since we do not have a night housekeeping staff so to hear the room was not ready till 8pm is definitely unusual. I will share your feedback with housekeeping. We...

Frisco, United States
Reviewed 25 September 2016

It was a very good hotel stay. The staff was friendly and helpful. Easy to find. Located near places to eat. Not far from the highway. We enjoyed being close to where we visited with family and hung out with friends.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Kimberly D
Lillian B, General Manager at Hilton Garden Inn Birmingham / Lakeshore Drive, responded to this review

Dear Kim, Team Lakeshore sends a warm thank you for choosing us during your stay in Birmingham. We appreciate your feedback and happy that you found us friendly and helpful. We look forward to welcoming you back as our guest. Best Regards, Lillian B

Murfreesboro, United States
Reviewed 22 September 2016 via mobile

This was my third or fourth visit. Been to a couple of other Hilton Garden Inns and this is pretty much what you'd expect. In case you're unfamiliar: decor, furniture, etc. will be a little upscale from a typical 3-star place. There is complimentary wifi. Signal strength is ok. Fitness room is small but nice. Pool and hot tub available...

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Helpful?
Thank Brian M
Lillian B, General Manager at Hilton Garden Inn Birmingham / Lakeshore Drive, responded to this review

Dear Brian, Thank you for choosing HGI Lakeshore for you most recent stay. We appreciate your feedback and look forward to having you back as our guest. Best Regards, Lillian B

Indianapolis, Indiana
Reviewed 20 September 2016

I travel to Alabama often because my daughter attends Samford University. I stayed at the Hampton Inn prior, I will stay at this hotel from now on. Great price and great staff. Beds were way more comfortable. I'm sold on Hilton Garden Inn

Review collected in partnership with Hilton Garden Inn
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Thank 668reneew
Lillian B, General Manager at Hilton Garden Inn Birmingham / Lakeshore Drive, responded to this review

Dear 668reneew, You are now part of the HGI Lakeshore family. We are happy you had an enjoyable stay and hope to see you while visiting your daughter at Samford. You can count on us for giving you the service you deserve. Best Regards, Lillian B

Huntsville, Alabama, United States
Reviewed 13 September 2016

I have stayed here multiple times and each time has been great. Clean rooms and great staff have made each stay very enjoyable. Good location if you need to go into Birmingham area. When I come to town this is usually my first choice.

Review collected in partnership with Hilton Garden Inn
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Thank Brad W
Lillian B, General Manager at Hilton Garden Inn Birmingham / Lakeshore Drive, responded to this review

Dear Brad, We like being your #1 choice for staying in Birmingham. I will share your feedback with my team. We look forward to having you back as our guest. Best Regards, Lillian B

Sachse, United States
Reviewed 9 September 2016 via mobile

As always with my preferred hotel chain, the staff is super friendly. Always a warm greeting when I walk in. Rooms are clean and comfortable. Minifridge and microwave in room. The lounge and dining are very nice.

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Helpful?
Thank gptwins
Lillian B, General Manager at Hilton Garden Inn Birmingham / Lakeshore Drive, responded to this review

Dear gptwins, Thank you for choosing us for your Birmingham stay. We appreciate your comments and feedback and I will share it with my staff. We are happy you find the staff warm and rooms clean and comfortable. We appreciate you as a Hilton loyal traveler. Best Regards, Lillian B

Memphis, Tennessee
Reviewed 30 August 2016

I stayed at this hotel for perhaps the fifth time to get my daughter checked back in at Samford. We chose the King Suite to give us extra room. The room was terrific -- allowed my daughter to return after I had fallen asleep without having to wake me up. The hotel if a very short drive to Samford. The...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank jdlatta
Lillian B, General Manager at Hilton Garden Inn Birmingham / Lakeshore Drive, responded to this review

Dear jdlatta, We are happy that you enjoyed your stay with us. We welcome our Stamford family to Hilton Garden Inn - Lakeshore. I look forward to meeting you and your family next time you are in town. Best Regards, Lillian B

Birmingham, United States
Reviewed 28 August 2016

The hotel check in staff was attentive and wonderful. Our room was clean and comfortable. I would stay here again if I was in Birmingham. It's in a wonderful part of town with lots of dining options. The breakfast in the morning was cooked to order and was fantastic.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Ken H
Lillian B, General Manager at Hilton Garden Inn Birmingham / Lakeshore Drive, responded to this review

Dear Ken, Thank you for your feedback. I will share it with my team. We have a great location, and close to everything and easily accessible. We look forward to having you and your family back as our guest. Best Regards, Lillian B.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Room Service
  • Restaurant
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
  • Hot Tub
  • Golf Course
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Meeting Rooms
  • Room Service
  • Dry Cleaning
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
The Hilton Garden Inn Lakeshore Drive/Birmingham hotel is located in the Wildwood, Alabama area off Lakeshore Drive, twelve miles from the Alabama Birmingham International Airport. Downtown Birmingham, the Art Museum and Civil Rights Museum are nearby the Hilton Garden Inn Birmingham/Lakeshore Drive hotel. The Oxmoor Golf Course, designed by Robert Trent Jones, is close by this Hilton Garden Inn hotel. Deluxe accommodations, friendly service and a relaxed Alabama style atmosphere await our Hilton Garden Inn Birmingham, AL hotel guests. Certain to please the busy executive or leisure Alabama traveler are our array of special amenities including complimentary high-speed internet access, in-room hospitality center with a microwave, refrigerator and Keurig coffeemaker, two dual line phones with voicemail and data ports, large work desk, ergonomic chairs, On Command(R) video and games, complimentary HBO, complimentary USA Today each weekday morning, indoor swimming pool, whirlpool, fitness center and a 24-hour complimentary business center. The Hilton Garden Inn Birmingham, Alabama hotel offers 1,200 square feet of meeting space as well as catering services. The Garden Grille and Bar Restaurant serves freshly prepared breakfasts. The Pavilion Pantry has a selection of refrigerated, frozen and microwaveable packaged items perfect for in-room preparation. Come enjoy Alabama hospitality and exceptional service at the Hilton Garden Inn's hotel in Birmingham, Alabama. ***** Everything. Right where you need it. ***** ... more   less 

Additional Information about Hilton Garden Inn Birmingham / Lakeshore Drive

Address: 520 Wildwood Cir N, Birmingham, AL 35209-7212
Region: United States > Alabama > Birmingham
Price Range: $144 - $269 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Birmingham / Lakeshore Drive 3*
Number of rooms: 95
Reservation Options:
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Also Known As:
Hilton Garden Inn Birmingham / Lakeshore Drive Hotel Birmingham
Hilton Garden Inn Homewood
Hilton Homewood
Homewood Hilton
Hotel Style:
#10 Family Hotel in Birmingham
#15 Romantic Hotel in Birmingham
#16 Business Hotel in Birmingham
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Questions & Answers

Questions? Get answers from Hilton Garden Inn Birmingham / Lakeshore Drive staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“1 bedroom suite was plenty of room for 4 people and a baby crib”
 of 5 bubbles fryman10, 11 Mar 2016 | Read review
“book online ahead of time”
 of 5 bubbles Bobango, 6 Jan 2016 | Read review
“Just tell the staff your needs and they are more than happy to try to help!”
 of 5 bubbles paulmP6042VP, 24 Nov 2015 | Read review
“Clean, comfortable rooms-courteous, professional staff”
 of 5 bubbles PatiS521, 25 Sep 2015 | Read review
“3rd floor has a great view!”
 of 5 bubbles 499laurena, 7 Jul 2015 | Read review
5 of 5