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Hilton Garden Inn Birmingham / Lakeshore Drive

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Traveller (13)
Room & Suite (19)
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Overview
  • Excellent55%
  • Very good23%
  • Average12%
  • Poor6%
  • Terrible4%
Travellers talk about
“breakfast staff”(11 reviews)
“great hotel”(21 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
Additional information
Offers from Hilton Garden Inn Birmingham / Lakeshore Drive
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Hilton Garden Inn Birmingham / Lakeshore Drive
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
12 Jun.13 Jun.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (462)
There are newer reviews for Hilton Garden Inn Birmingham / Lakeshore Drive
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Traveller rating
247
107
57
30
19
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LanguageEnglish
247
107
57
30
19
Show reviews that mention
All reviewsbreakfast staffrecommend this hotelgreat hotelroom was cleanrestaurant staffstay there againfront desk staffconvenient locationstaff was friendlyfitness centereasy accessexcellent staybusiness triphgilobbyfireplaceinterstate
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11 - 15 of 460 reviews
Reviewed 3 February 2018

Very disappointed in this hotel due to maintenance issues not taken care of properly during stay and quality of food offered. A healthier menu for the guest would be a great choice for those who travel for a living.

Review collected in partnership with Hilton Garden Inn
Thank sondraw880
Reviewed 30 January 2018

We were in an accessible room with a very low toilet. Couldn’t adjust thermostat in room and had to call maintenance. He fixed that but couldn’t adjust the desk chair. Dinner there took 45 minutes to prepare and was very mediocre. Need I go on?

Thank Pamela C
Reviewed 7 January 2018

Everything was 1st rate. Efficient check-in, clean room and facilities. Location is very convenient to the Birmingham area. Staff seemed to be very well trained and doing their jobs well. TV has only a limited number of cable channels.

Review collected in partnership with Hilton Garden Inn
Thank wendellb2018
Response from Brent L, General Manager at Hilton Garden Inn Birmingham / Lakeshore DriveResponded 8 January 2018

Thank you for the kind words. We love to read that you were happy with all aspects of your experience. Please know you will always have a home away from home, here in Birmingham.

Reviewed 5 January 2018

Good location off I-65. Lobby and atrium areas are very nicely done, as is the dining area. Excellent and helpful staff. Our room was so-so. Very clean but somewhat dated (freshly painted, furniture looked "tiered" however). Older TV system, and connecting to WiFi was a...More

Review collected in partnership with Hilton Garden Inn
Thank Phillip M
Response from Brent L, General Manager at Hilton Garden Inn Birmingham / Lakeshore DriveResponded 8 January 2018

Thank you for the notes on the room. Our maintenance team will look into and correct. I also appreciate the kind words about the team.

Reviewed 3 January 2018

What an awesome hotel! The staff where extremely friendly and my stay was pleasant and relaxing. Would stay here again and refer to my friends and family. Hotel sits in a great location with several places to eat and a little light shopping.

Review collected in partnership with Hilton Garden Inn
Thank TeamDorsey17
Response from Brent L, General Manager at Hilton Garden Inn Birmingham / Lakeshore DriveResponded 4 January 2018

Thank you very much for the kind words. On be half of the Team, we appreciate you and hope to see you again very soon.

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About
Amenities
Top amenities
Pool
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Free Parking
Room Service
Bar/Lounge
Restaurant
Hotel Amenities
Business Centre with Internet Access
Free Parking
Meeting Rooms
Room Service
Laundry Service
Self-Serve Laundry
Dry Cleaning
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Restaurant
Hot Tub
Tennis Court
Indoor pool
Details
Price range
USD 109 - USD 197 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Family Hotel in Birmingham
#15 Business Hotel in Birmingham
#15 Romantic Hotel in Birmingham
Room types
Non-Smoking Rooms, Family Rooms, Suites
Details
Price range
USD 109 - USD 197 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Family Hotel in Birmingham
#15 Business Hotel in Birmingham
#15 Romantic Hotel in Birmingham
Room types
Non-Smoking Rooms, Family Rooms, Suites
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Traveller (13)
Room & Suite (19)
Dining (4)
Pool & Beach (1)
Business Centre & Event Rooms (1)
Questions & Answers
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MrsDodge1
14 July 2017|
AnswerShow all 4 answers
Response from David C | Property representative |
$25 per day is authorized to the credit card on file over and above the room and tax. This is to cover all incidentals such as movies, telephone calls, meals, etc.
0
Votes
Room Tips
"Pick a room somewhere else..."
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"Rooms on the fourth floor was easy to get to."
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"#409 has a bathroom door that sticks."
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"I stayed on the 2nd, 3rd and 6th floors. All were quiet."
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