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Country Inn & Suites By Carlson, Bessemer

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Country Inn & Suites By Carlson, Bessemer
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193 Reviews from our TripAdvisor Community

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Showing 192: English reviews
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Reviewed 1 week ago

The hotel is an excellent choice to stay at. The rooms are very spacious and clean. The hotel has a nice warm whirlpool and indoor. My kids really enjoyed the water especially during the winter month. Although the pool was extremely cold. My only concern was the front desk clerks need training on proper communication.

Review collected in partnership with Country Inns & Suites By Carlson
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Helpful?
Thank 97latoyaw
Management42, Guest Relations Manager at Country Inn & Suites By Carlson, Bessemer, responded to this review

Dear 97latoyaw Thank you for taking the time to complete our survey and share your experience! We strive to give you a wonderful experience, and I am very happy to discover that you enjoyed your stay; though I regret to hear that you weren't thoroughly impressed with our front desk clerk. Your feedback will serve as encouragement to all of...

Bessemer, Alabama
Reviewed 1 week ago

Review collected in partnership with Country Inns & Suites By Carlson
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1Thank Tommarion D
Management42, Guest Relations Manager at Country Inn & Suites By Carlson, Bessemer, responded to this review

Pensacola, Florida
Reviewed 3 weeks ago

I've never complained before about a hotel, but this is the first. I'm a silver elite member of Club Carlson and Country Inn and Suites is my preferred hotel brand. There are some less-than-stellar Country Inn and Suites, but most are pretty good. But this is isn't one of them. We had three rooms in less than 24 hours. The...

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Helpful?
Thank blainfowler
Management42, Guest Relations Manager at Country Inn & Suites By Carlson, Bessemer, responded to this review

Dear blainfowler, Thank you for bringing to our attention your experience and comments regarding your stay in our hotel. The room was thoroughly inspected the next morning and no bugs were found and also the room was rented out, with no further bug complaints. I want to assure you that we are thoroughly investigating this claim and that although we...

Midfield, Alabama
Reviewed 3 weeks ago

Review collected in partnership with Country Inns & Suites By Carlson
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Thank tekiaw
Management42, Guest Relations Manager at Country Inn & Suites By Carlson, Bessemer, responded to this review

Roswell, United States
Reviewed 3 weeks ago

Hotel with the suite rooms and hot breakfast was nice. However, the staff was not that hospitable, e.g no linen for sofabed or pillow available with out asking and was told pillow may not be available. Had to ask for internet password, which is usually given at check in.

Review collected in partnership with Country Inns & Suites By Carlson
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Helpful?
Thank Carolyn G
Management42, Guest Relations Manager at Country Inn & Suites By Carlson, Bessemer, responded to this review

Dear Carolyn G, Thank you for sharing your experience, and I am so sorry to learn that we failed to meet your expectations of quality service and accommodations. We take all reports of lacking service and your suggestions for improvement, particularly those that you have raised. We greatly appreciate your time in bringing a number of important matters to light...

Alexandria, Louisiana
Reviewed 5 January 2017

Select this place for the price, stay a short time, and do not wake up early for the breakfast. The hotel is a good place but not a great one. It is close to many eating choices and truckers like to stay here.

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Helpful?
Thank Henry R
Management42, Guest Relations Manager at Country Inn & Suites By Carlson, Bessemer, responded to this review

Dear Henry R, Thank you so much for your kind comments and review regarding your most recent stay with us. I am glad that you enjoyed the value and the convenient location of our hotel! . We always aim to give you the best value for your money and we are so happy to know that our efforts are well...

BEssemer, AL, United States
Reviewed 3 January 2017

Review collected in partnership with Country Inns & Suites By Carlson
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Thank edgarda2017
Management42, Guest Relations Manager at Country Inn & Suites By Carlson, Bessemer, responded to this review

Baton Rouge
Reviewed 2 January 2017

Review collected in partnership with Country Inns & Suites By Carlson
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Thank Pamela R
Management42, Guest Relations Manager at Country Inn & Suites By Carlson, Bessemer, responded to this review

Garland, United States
Reviewed 25 December 2016

Very pleasant experience. Scott was on duty at check in. Great customer service. Took care of a noise issue for us. Would stay there again. Very good breakfast on Sat morning. Helpful and very friendly staff.

Review collected in partnership with Country Inns & Suites By Carlson
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Helpful?
Thank rhondag566
Management42, Guest Relations Manager at Country Inn & Suites By Carlson, Bessemer, responded to this review

Dear rhondag566, Thank you for your compliments to our staff, hospitality and breakfast layout. We are excited to share this wonderful review with our hardworking staff, and we thank you for giving us this opportunity to congratulate them on a job well done. On behalf of our entire staff, we thank you for your business and we hope to see...

DOUGLAS
Reviewed 5 December 2016

I really enjoyed my stay at Country Inn and Suites and plan on staying there again next year. The staff was very professional. I also enjoyed my breakfast throughout my stay. Restaurants, shopping areas, and convenient stores were easy accessible as well.

Review collected in partnership with Country Inns & Suites By Carlson
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Helpful?
Thank KATOSHA D
Management42, Guest Relations Manager at Country Inn & Suites By Carlson, Bessemer, responded to this review

Dear KATOSHA D, Thank you for your compliments to our staff, hospitality and breakfast layout. Hearing about how our efforts to give you a pleasant and accommodating experience have been successful is very rewarding for every member of our staff and management team. We are also happy to hear that you found the location to be so convenient for your...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access

Additional Information about Country Inn & Suites By Carlson, Bessemer

Address: 4895 Academy Court, I-20/59 Exit 108, Bessemer, AL 35022
Region: United States > Alabama > Bessemer
Price Range: $86 - $135 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Country Inn & Suites By Carlson, Bessemer 2.5*
Number of rooms: 1
Reservation Options:
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Also Known As:
Country Inn And Suites Bessemer
Country Inn & Suites Bessemer Hotel Bessemer
Country Inn Bessemer
Bessemer Country Inn
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Questions & Answers

Questions? Get answers from Country Inn & Suites By Carlson, Bessemer staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The second floor proved exceedingly quite for us, in spite of being over the Breakfast area of the lobby.”
 of 5 bubbles jodyp926, 14 Nov 2016 | Read review
“I would choose the top floor.”
 of 5 bubbles genx0, 5 Nov 2016 | Read review
“Choose another hotel”
  • The electric sockets behind the bed are left uncovered
  • I have no idea what this corrosion is but it needs to be addressed
  • This was just a small section of the mold
  • The dirt and urine have been here for a while
 of 5 bubbles 182christinab, 23 Sep 2016 | Read review
“Check out the room before committing to it.”
 of 5 bubbles 354bobn, 14 Jun 2016 | Read review
“Don't book a room using PRICELINE!”
 of 5 bubbles beachtraveller2009, 10 Apr 2016 | Read review
5 of 5