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Xihai Hotel

Xihai Scenic Spot, Huangshan 242709 China
Traveller (304)
Dining (21)
View from Room (31)

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#5 of 231 hotels in Huangshan

Welcome to Xihai Hotel, your Huangshan “home away from home.” Xihai Hotel aims to make your visit as relaxing and enjoyable as possible, which is why so many guests continue to come back year after year.

While staying at Xihai Hotel, visitors can check out Greeting Pine (Ying Ke Song) (1.4 mi) and Stone of a Jumping Squirrel (1.7 mi), some of Huangshan's top attractions.

Guest rooms offer a flat screen TV, air conditioning, and a seating area, and Xihai Hotel makes getting online easy as free wifi is available.

You can also take advantage of some of the amenities offered by the hotel, including 24 hour front desk, a concierge, and room service. In addition, guests can enjoy an on-site restaurant during their visit. As an added convenience, there is parking available to guests.

Huangshan is also home to Xihai Great Canyon, a popular canyon that is not too far from Xihai Hotel.

Xihai Hotel puts the best of Huangshan at your fingertips, making your stay both relaxing and enjoyable.

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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Banquet room
Meeting rooms
Baggage storage
Breakfast buffet
Non-smoking hotel
24-hour front desk
Express check-in / check-out
Laundry service
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Room features
Air conditioning
Seating area
Coffee / tea maker
Flatscreen TV
Bath / shower
Hair dryer
Wake-up service / alarm clock
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Room types
Non-smoking rooms
Smoking rooms available
Good to know
Great View
Languages Spoken
English, Chinese


Xihai Scenic Spot, Huangshan 242709 China
Name/address in local language
337Reviews13Q+A52Room tips

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Detailed Reviews
Colleen B wrote a review July 2020
Bangkok, Thailand30 contributions14 helpful votes
We, 2 adults & 2 teens, stayed here for 2 nights in 2 rooms in July 2020. I think this is the best hotel on the mountain. The A building is the new building and the B wing (old hotel) was not open when we were there, likely due to decreased numbers from Covid. The new A wing is nice. They upgraded one of our rooms to a large suite. Both rooms were good - clean, spacious, very large bathrooms, no mould or mildew seen or smelled. Shower was large, good pressure & hot water. There did not appear to be AC in the rooms only heat. We were very warm from walking up the mountain and when we got to the room they had a space heater blasting out heat! It was 27C outside! 🤷‍♀️ Quickly unplugged that and opened the windows. Even though there wasn’t AC, the open windows & cool(ish) mountain breeze cooled the room down nicely. Breakfast was okay - mostly Chinese food, but they did have fried eggs, toast, PB & jam & coffee. We did eat the buffet dinner 1 night and it was barely okay and so expensive! Bring lots of snacks to the mountain. There is a convenience store past reception to purchase water, juice, beer & (Chinese) snacks. We liked the location of this hotel. We went to Danxia Peak for sunset & sunrise, only 20 mins walk away. Brightness peak is an hour walk away (straight uphill). The Xihai Grand Canyon is close to hotel as well and should not be missed, even the first view point is spectacular and only 10 minute walk from hotel. So glad we choose this hotel, at this point in time is the newest hotel on the mountain. The other hotels looked quite old from the outside. The hotel wasn’t cheap, but you have to remember that they hike everything up the mountain! Definitely think it is worth it to stay 1 night on the mountain, but 2 nights is even better.
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Date of stay: July 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Mir-HW wrote a review Oct 2021
Sanya, China26 contributions14 helpful votes
We visited Huangshan in the Golden Week and stayed 2 nights at XiHai hotel. Of course during these weeks the prices go up and the hotel gets very crowded. Nevertheless we had a good experience.
Some of the staff speaks English, which is really helpful.
The room we had was small but ok, with comfy bed. The food is Chinese buffet, pricey and quality is so so. But they have some options and considering the logistics to get everything up the mountain it’s not bad.
They have down jackets you can use in case it gets cold, for instance during sunrise and sunset - we did not need them but it’s nice they are provided for in the room.
The hotel is overlooking a valley so quite a good view, and a outdoor terrace. Indoor there is a small shop, Costa Coffee, a bar and spa.
We stayed 2 nights which was relaxed but also more than enough to explore everything. If you are pressed for time 1 night could be enough, but you will see a bit less (unless you have the stamina to hike up and down the stairs for hours)
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Date of stay: October 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Cylindergal wrote a review Nov 2023
Singapore, Singapore254 contributions89 helpful votes
Warm and welcoming service from chamber maid, restaurant manager up to general manager. The room was clean and modern.
Unfortunately the food quality wasn’t fantastic. They served the same dishes for dinner during my 2 night stay there.

Otherwise we had a lovely stay there and will stay there again if we visit Huangshan.
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Date of stay: November 2023Trip type: Travelled as a couple
Room Tip: Have to climb to hotel via stairs from cable car station so pack light.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
tzungning左 wrote a review June 2019
Taipei, Taiwan81 contributions225 helpful votes
I stayed at Xi Hai hotel for 2 nights during my visit to Huang Shan in May. The room and housekeeper services were much better than expected considering everything such as food, drinks, bed sheets, towels...need to be carried by porters to the hotel. The hotel is probably the best choice if you plan to hike to Xi Hai Grand Canyon which is most beautiful and a must see in Huang Shan; it is also in 30 minute walking distance to Dan Shia peak to see the beautiful sunset. The breakfast can be improved but acceptable. When I checked in I found one of the lights in the bathroom was not working properly, I called the housekeeper, she came in to check it out right away. In less than a few minutes, an electrician fixed it nicely. The weather in Huang Shan was very unpredictable, I was happy to see a small convenient store next to the hotel, you can get rain jacket, boots covers, umbrellas ., that would definitely make life easier when hiking on rainy days. The south building of the hotel is a better choice, it is quieter with newer facilities.
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Date of stay: May 2019Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
m0untainandlakes wrote a review Sept 2017
Singapore, Singapore198 contributions58 helpful votes
We stayed in Xihai Hotel for 2 nights in Sept 2017 (North Building - RMB 940 for a twin room per night) and 1 night in June 2017 (South Building - this is newer and more expensive than North Building). We also stayed for 1 night in Baiyun Hotel in Sept 2017 (RMB 1590 for a triple room per night). Xihai Hotel is very much better than Baiyun Hotel. Highly recommend Xihai Hotel. The North Building whilst cheaper and older than the South Building, is still much better than expected. I will stay at the North Building again if I visit. Go for the ala carte meals (our meals came up to RMB 350 to RMB 450 total for 3 pax) at the restaurant on the same level as the hotel lobby. The buffet dinners (RMB 150 per pax if I recall correctly) at the restaurant one floor below that does not look appetising. Walked one round around the breakfast buffet and didn't find anything good to eat, but this is typical of hotels in china unless staying at international 5 star hotels in china and there are none on Huangshan mountain top. Just bring your own breakfast if you do not like Chinese hotel breakfasts. Xihai Hotel is only a short 5 to 10 min easy walk (with steps but easy compared to the rest of Huangshan) to Xihai scenic area in front of 排云厅(Dispelling Cloud Pavilion). We went to 排云厅(Dispelling Cloud Pavilion) to see the Xihai scenery 2 times in our June trip and 5 times in our Sept trip. According to our June trip tour guide, that is the place to see the most beautiful scenery. I agree. The scenery changes by the minute depending on fog levels and the mist movements. So sit there and enjoy the view. For those who can't really walk steps but still want to see the beautiful view in Huangshan, take the Taiping cable car from Huangshan North Entrance. The Taiping cable car goes to very near 排云厅(Dispelling Cloud Pavilion) and therefore is a short walk to Xihai Hotel. The other 2 cable car lines to Huangshan involves walking around 1.5 hours of steps to get to a decent hotel.
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Date of stay: September 2017Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Roving10062 wrote a review July 2005
shanghai1 contribution9 helpful votes
Sorry, it may sound as a spoiled Westerner's complain, but I was greatly disappointed about the XiHai hotel. I live in China, so the culture schock was defintely not there. Yet it was.

It was reffered as having the best service from all 4 star hotels on the top of the mountain. I don't want to know how the service is in the other ones... They claim it as as an international hotel, but nobody speaks English, even the basic. My few words of Chinese would not bring smile to their face either. The waiters in the restaurant were kind, but the 'upper' management personal was unfriendly and unattentive.

The rooms are simply terrible. Somebody had a good sense of humour comparing it with Scandinavian style hotels (it was meant very seriously though, at one of the international travel agencies). The only thing which is comparable is the simplicity. The prices (one can spend a wonderfull night in upper class hotel in Europe), cleannes (the room maid left some snot (sorry!) for the memory on the room wall for us), paper walls (not wall paper!), which wakes you up every 15 minutes starting at 3.30 in the morning as every Chinese group has to see the sunrise and discuss alll the details with the friends from the next hotel, which is an about 1 km distance (at least that is the impression about the noise level when Chinese talk 'normally' standing right in front of your door); no air conditioning at all (be really aware as even on top of the mountain it may be hot as was in our case), - this all made me more tired than the whole hiking and trekking on the day before. On top of that, we got a room with the back side view, which means next building in about 1 m distance from our room window, some Chinese sitting there and starring at us in the room the whole time. I had never been so intimidated !!! Evening programme at the bar let it enjoy all the tourists at the hotel as echoing in between these two buildings with about a meter of distance was worse than sleeping in the disco club.

It was still a very enjoyable hiking and mountains are just gorgeous!!! I would probably agree with the other comment - lower your expectations and be ready for an expensive holiday, which will still probably be worthwile the memories and views of the nature beauty there.
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Date of stay: June 2005
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Kevin T wrote a review May 2016
Melbourne, Australia139 contributions65 helpful votes
We stayed in the New Building Queen Room.

We stayed one night on a wet, thundery Thursday at Xihai hotel 西海饭店 and were overall impressed with our stay. We arrived very early due to terrible weather conditions (11:30AM) and were able to check in early after a 15 minute wait as they prepared one of the rooms for us. Staff were fairly helpful and I have no complaints on how we were treated or the service they provided. When we entered the lobby, the security guard welcomed us and gave us plastic bags to put our rain gear into and the lobby was well maintained with a cleaner constantly mopping water off the floor.

The room itself was cosy and warm (outside was quite cold due to the fog and rain on the day we stayed). We had a window and could monitor the fog situation. Bed was fairly comfortable, bathroom was clean with most of the basic amenities (no toothbrush/toothpaste or razors). There was a clothes drying rack in the bathroom but I found it wasn't too useful drying drenched clothes; took about 6 hours to dry a wet cotton shirt (the provided hairdryer or iron worked a lot faster and dried our clothes within half an hour). They also provided an umbrella and very large puffy jackets for clients to use (primarily in the cold mornings when observing sun rise) as well as a torch. Power plugs accepted the European round 2 pin plug as well as the US 2 pin plug which was great. A bit disappointing was lack of tissue paper (substituted with toilet paper) and a few moths flying around.

Noise was fairly low; you won't get any outside nose but noise from inside the hotel was fairly minimal during our stay as well. The deck at the front of the hotel can get pretty busy in the morning but we woke up way before sunrise to experience any noise pollution from outside.

Location is excellent; not too far from most of the major attractions on Huangshan. We were advised (not by Xihai hotel but by someone else) that the nearest sunrise spot was Dan Xia Peak (丹霞峰) but be warned, its a fairly steep climb up from Xihai Hotel (110m elevation difference / 15 minutes).

It's about a 2 hour solid non-stop hike from White Goose Peak (Bai e ling 白鹅岭) using the Cloud Valley Temple cable car (Yun gu si 云谷寺) in the wet conditions. It took us 5 hours to walk from Xihai hotel to Merciful Light Pavillion (Ci guang ge 慈光阁) with plenty of stops at various attractions and getting a bit lost on the way. You can get to the entrance of Huangshan via public bus without a booking (we went to and from Tangkou / 汤口 for 19CNY each way).

Overall, great place to stay on the mountain. It's not perfect and it's not cheap but we definitely enjoyed our stay here.
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Date of stay: May 2016
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
mariatan wrote a review Mar 2015
hualien3,712 contributions68 helpful votes
I am writing from my room in hotel Xihai now. Overall, the hotel lives up to expectations.
Location: From the YunGu ropeway, it took us about 1.5 hrs' saunter (with detours and photo stops to various scenic view points ) to reach the hotel. The walk is mostly downhill on well paved stone steps with some uphills so it wasn't as taxing as I have imagined. Views from the vantage platform in front of this hotel is not as scenic as that from the Beihai hotel, but it is very close to the entrance to the Xihai Valley, so it is a good place to stay if one is touring the Xihai Valley.
Room: We have booked the deluxe room and is happy to have paid the meager difference for the very nice upgrade.The room comes with a very huge bathroom with a huge stand alone tub and a seperate shower area. Amenities include shampoo, bath gel and soap but toothbrush kit is available at a price of 25 RMB. There's also a wall mounted electric clothes dryer which I imagine would come in handy on rainy and snowy days. Strangely, no bottled drinking water is provided but there is a kettle in the room so for those who wants to brave drinking from the tap, there should be no problem, otherwise, one could buy the bottled water from the supermart next to the lobby. I have researched on various websites before requesting for a room on the 6th flloor, facing the entrance. It turned out to be a right choice. Our room number is 8635, with a view of the rock formations albeit being partially blocked by the very ugly older wing of the hotel. Odd numbered rooms are the ones with a view while even numbered ones are either facing each other internally or facing a wall at the back of hotel. So if view is important to one, then odd numbered room is the way to go. Turns out there are 8 levels in the hotel as opposed to the 6 that I've been led to believe. The top floor houses the suites while rooms on the 7th floor comes with slanted roof. It seems there are only four deluxe rooms on the 6th floor, two facing the front, two back. I would highly recommend room 8635 as this one offers a much better vthank er 8639, which is a corner room with only partial front facing view.
Insulation wise, while the walls are ok, the windows are not double glazed so one could hear every Tom, Dick and Harry click clacking on walking sticks on the wooden platform infront of the hotel. To add insult to injury, tourists here do not exactly believe in low volume speech, so one also get to hear every Tom, Dick and Harry yelling their heart out , making quite an orchestra during the day time, but as night sets in things quite down, though I'm braising for another bout of noise in the early morning tomorrow when everyone is up for the sunrise.
Restaurant: We ate dinner at the restaurant on the 4th floor on lobby level. There is another restaurant on the 3rd floor but that generally caters to tour groups. We had Chinese cuisine and food quality is quite good. Contrary to general believe, the price is actually quite reasonable.
Service: the staff can be abrupt and quite stern looking but other than that, service is prompt, efficient and quite accomodative.
Spa: There is a foot massage place next to the minimart on lobby level but we did try that so cannot offer any comment on that.
All in all, I am very pleased with our stay and would definitely stay here again if we do revisit Huangshan.
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Date of stay: March 2015
Sleep Quality
Trip type: Travelled as a couple
Room Tip: rooms on 6th floor, odd numbered. For deluxe room. 8653 has the best view but 8636 and 8640 are...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Mary Beth Harrington wrote a review Aug 2017
131 contributions13 helpful votes
We have stayed at hotels on top of mountains in China before so we know that the journey there can be complicated so we followed the instructions by my fellow Dallasite whose review is listed here. Her instructions were very helpful but there are a few things I would add:

1) We arrived by train. Note there is an old railway station and a new one in Huangshan. We arrived at the new one (CRH) so the bus station was a 5 min walk away.

2) Be sure that you bring a minimum of 400rmb per person (cash) to cover your transport up and down the mountain assuming you want to limit your hiking. (Note: Hiking often requires waking on a narrow two lane mountain road frequented by cars and large tour buses.

3) Take a bus to the Yungu Temple. (We never saw the temple this is just the bus depot for the South entrance to the mountain) Trip is about 35 minutes and 50rmb per person.

4) At the Depot (where you can use a bathroom, get something to eat and buy some refreshments) you will take another bus to the Cable Car area (or close to it). Be sure to tell the ticket person you are going to Xihai Hotel. Trip is fairly short 20 minutes and 50rmb per person. Hint: cookies at bakery were great!

5)lAt bus drop off, hike past the vendors and Haggan Daz to cable car ticketing. (On the way stop at toilets for waterfall).

6) Buy cable car ticket as well as ticket to entrance to the park. 230rmb for park ticket and 80rmb for lift each. Then go stand in line. We were there on a slow day and it took 45 minutes but the line moves fairly quickly. Note there are at least 3 cable car lines on the mountain so pay attention.

7) Enjoy lift partially up the mountain and then start hike to hotel. We heard it was 5km and about 30min hike. We are in our 50's and don't move very fast plus take pictures of everything so it took us about 90minutes in the rain. Personally, I think it was more than 5km.

8) The hike is almost equally up and down, often crowded and the path is very well maintained with some good directional signage but not nearly enough to account for all the forks in the road. We had to ask directions from several guides (they are everywhere and most helpful) and know of many who got lost or had to back track.

9) Finally you arrive at hotel! They gave us an upgrade so we had a nice standard room with a view of the mountains. Unfortunately, it poured down rain our entire trip so while we expected some clouds, most of the time nothing was visible.

10) Accommodations at the hotel are very nice (4 star). Note for conservation reasons they do not provide you with all the usual toiletries but we did get toothbrushes and a comb. They also asked that we not use the AC which was fine, it got chilly just opening the window and there were two large down coats in the closet for our use though we did not need them.

11) Hotel restaurant is pricey (but then everything has to be walked up the mountain by porters and it is where China invented tourism). Not a lot of selection if you cannot eat spicy foods or are not adventuresome (turtles, frogs, rabbit were options). Breakfast was more accommodating.

12) Getting down - we were concerned the thunder and lightening would disrupt the cable cars and we had a train to catch so we checked out early and followed signs to another of the cable car lines as we wanted to go back a different route. Hiked up steps about 3km to cable car (this one is larger) and because it was early in the day there was no line. The ride despite the rain and clouds was spectacular and I highly recommend this causeway.

13) However, when we got off the causeway we realized we had taken the wrong cable car and were now at the North entrance to the park! There are buses to take you down the mountain but we opted to take a cab (took 1.5 hours rather than the 3 by bus) we paid a driver 300rmb to drive two of us to Huangshan City and stop for photos along the way. Best deal ever!

So that's our review of Xihai Hotel. We hope you find the directions helpful and if anything changes be sure to note for next person. We have been caught places where you only can use cash and had to set up an exchange via WeChat to get yuan!
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Date of stay: August 2017Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Alexandra M wrote a review June 2017
Dallas, Texas137 contributions91 helpful votes
I was a little nervous about staying on he mountain, as I had read some bad reviews. However, I was very happy with our accommodation at the Xihai hotel. We stayed in the older (cheaper) building and it was very clean and updated feeling. I was very surprised and happy with what we got. The rooms in the main building are supposed to be nicer but we were very happy with ours.

The hardest part is figuring out how to get to this hotel. See below for some tips:
- The best plan is to stay the first night in tunxi (crowne plaza) and then store your large bags there before heading to huangshan mountain.
- from the crowne plaza, have the hotel help you get a car/taxi to the visitor bus station near the yungi cable car. Car one-way should be 200 yuan.
- once you get to the bus station, buy a bus ticket to the yungi cable car station.
- you can then either take the cable car or walk up instead. Beware - the walk took us 5 hours, all uphill stairs. I would probably recommend the cable car.
- once you get off the cable car, you still have a 30 min walk to the hotel.

Us these same directions to get back down the mountain.
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Date of stay: June 2017Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Answer from shown88
Kota Bharu, Malaysia12 contributions7 helpful votes
A better way would be to take the Yungu Cable car to White Goose Ridge Station in the morning. From here trek to Beihai hotel and proceed to Xihai. Along the way you can visit the peaks as well. Not a difficult trek which can be done in a morning. From Tangkouzhen to the Huangshan Scenic area there is a dedicated bus service which costs 19 yuan. The bus stop is next to Cheng Zin hotel.
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Answer from Henli0604
Toronto, Canada24 contributions15 helpful votes
You can leave your luggage at the Tourist Activity Center. This is located on the same plaza where you take the bus to go to the mountains. Luggage storage costs 10 yuans per day per piece. Note the Activity Center closes at 5 pm.
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neilt-nz asked a question Mar 2017
Auckland Central, New Zealand54 contributions18 helpful votes
If I book how do I make sure I get the new hotel and not the old Xihai hotel please?
Answer from jamesdk74
Toronto, Canada140 contributions62 helpful votes
Ensure that the hotel address is Huangshan Xihai Hotel, Xihai Scenic Spot, Huangshan, 242709. (Sorry for the delay - I have not looked at my TA app for some days).
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Cylindergal wrote a tip Nov 2023
Singapore, Singapore254 contributions89 helpful votes
"Have to climb to hotel via stairs from cable car station so pack light."
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Sue D wrote a tip Nov 2019
Worcester, United Kingdom145 contributions71 helpful votes
"Book into the new building."
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travelear wrote a tip June 2019
Jacksonville, Florida508 contributions320 helpful votes
"Ask for a room in South wing and view of mountains"
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Steve W wrote a tip June 2019
San Diego, California, United States285 contributions59 helpful votes
"Try to avoid rooms 8641, 8643, 8645, and 8647, all in the same hallway and might be subject to the same outdoor and bathroom odors."
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Jennifer wrote a tip May 2019
Miami, Florida198 contributions271 helpful votes
"Beware of a high level of stinkbugs during summer travel, found in rooms also"
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Frequently Asked Questions about Xihai Hotel
Which popular attractions are close to Xihai Hotel?
Nearby attractions include Mt. Huangshan (0.3 km), Huangshan UNESCO Global Geopark (1.7 km), and Xihai Great Canyon (0.4 km).
What are some of the property amenities at Xihai Hotel?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and breakfast buffet.
Which room amenities are available at Xihai Hotel?
Top room amenities include air conditioning, a flat screen TV, and a desk.
What food & drink options are available at Xihai Hotel?
Guests can enjoy an on-site restaurant during their stay.
Is parking available at Xihai Hotel?
Yes, valet parking is available to guests.
Does Xihai Hotel offer any business services?
Yes, guests have access to meeting rooms and a banquet room during their stay.
Which languages are spoken by the staff at Xihai Hotel?
The staff speaks multiple languages, including English and Chinese.
Does Xihai Hotel have any great views?
Yes, guests often enjoy the mountain view available here.