I wasn't a hotel guest but the receptionist, Felipe, went above and beyond what I needed. I was alone and lost with no phone, no memory of my hotel name or location and feeling desperate. Felipe calmed me and googled hotels in the area until I recognized mine. He then called a cab and I was on my way feeling extremely grateful for his help.
Good location, walking distance from main street Caracoles. Staff is super friendly and helpful, Felipe and Laura helped us with everything we needed. Breakfast is good, Maria Angelica made us scrambled eggs during our stay, always with a smile on her face and super polite. Bedroom is ok for a couple, simple, but good. In our opinion the room was a bit cold, but if you ask for a heater they will provide you one. We went during winter time. I highly recommend this place! And of course, Caco, the dog, is the funniest little chubby thing.
This is a very basic hotel, but adequate in this town where nothing is easy to get. Location is a bit far off the town centre but luckily the town is small. It is very quiet though compared to the core of the town. Breakfast is good and staff is friendly. They didn't have enough electric converter so we ended up having to get one from a block away.
The owner was pending of guess needs, the rooms are clean and have privacy. Fresh hot prepared breakfast included. Close to the central town area (walking distance). The shower has good pressure, good size bathroom. It has a small pool and a covered airside area to hung up with friends,
Stayed at this hotel for 2 nights. We were welcomed in by a cordial staff member who showed us around the small and very quaint hotel grounds before showing us our room. The Hotel Overall hotel is small with only 10 or so rooms - there is a small pool in the middle of the courtyard, a covered reading area, and a center palapa for more seating. Hotel has a breakfast area and a tiny little boutique shop with art, jewelry, and clothing for sale. (They do not have snacks, food, or water for sale - you must go out into Caracoles to purchase these things) The Room Clean and quaint. Very minimal in furniture. Queen sized bed with no air conditioning but they had an oscillating fan. Room temp was hotter than outside at times - so be warned that there is no air-con. Desk, chair, drawers, and a safe. Overall the room needs a little modernizing - perhaps a paint job and some minor spackling of nicked walls. There was a broken beam over the bed in room #3 that looked suspiciously dangerous. We moved the bed to one side of the room every night in case the roof decided to cave in during our stay. The Bathroom Tiny bath but clean. Notes: - If you are going on an early excursion, let the front desk know so they can pack you a snack. Consisted of fruit juice, snack bar, and a yogurt cup. Unfortunately the yogurt never came with utensils so was hard to consume. - perhaps ask not to get Room 3 until they have repaired the severely broken beam. …