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Festa Winter Palace Hotel

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1 room 2 adults 0 children
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Festa Winter Palace Hotel
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164 Reviews from our TripAdvisor Community

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Showing 146: English reviews
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Belgrade, Serbia
Reviewed 1 week ago

Our family of 3 (including our 2.5 years old son) have stayed in Festa Winter Palace during the first of week in March of 2017. This was our 3rd ski trip in Bulgaria, but first in Borovets. We were fortunate to find a good offer through local agency called Profi Tours LTD (6+1 nights, 1 being free). Hotel has a...

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Thank Nebojsa M
Derbyshire
Reviewed 2 weeks ago

This hotel is good but is definitely not 5 star. The rooms are ok but the housekeeping consists of folding you duvet and changing the towels. There are no tea or coffee facilities in the rooms unless you pay 3 LV. The rooms are so hot you need the window open all night. The bathroom is ok but please get...

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Thank Sue052
Reviewed 2 weeks ago

Family hotel with everything one needs, especially with kids. Warm rooms, nice food, helpful staff, especially the very helpful guy at the ski storage room. Nice spa area with all facilities, play room for kids with friendly animators etc.

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Thank Milovan B
West Sussex
Reviewed 2 weeks ago

We were concerned to read some reviews about this hotel. We travel a lot so I hope my review is useful. The hotel is very attractive from outside, it is lit up at night and set just outside the centre but only a short walk away. So close to everything. It isn't a five star hotel. The hotel bedrooms are...

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Thank L1zzy0712
Reviewed 2 weeks ago

We stayed in this Hotel Half term week All the staff was very helpful could not fault them in any way . Food was very nice . we had a great stay and would definitely stay there again . The Man in the boot room was very helpful too the views was lovely

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Thank Susan W
Fareham
Reviewed 3 weeks ago

This is a Bulgarian hotel so the 5 star quality is nowhere near what a 5 star would be in the UK so that must be borne in mind. Notwithstanding that, we had a warm and friendly welcome to the hotel. Very helpful and cheerful staff. We are a family of four adults and three children. The food was excellent...

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Thank Linda H
Melbourne
Reviewed 3 weeks ago

Where do I begin… I decided to bring my husband’s family from Ireland to Bulgaria for the first time. We traveled from Australia to meet them there. We wanted to make this a special family trip and tried to book a nice hotel. Festa Winter Palace seemed to be nice, so we booked the VIP apartment and 2 suites six...

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3Thank Vessi D
Stockport, United Kingdom
Reviewed 3 weeks ago via mobile

We stayed at this hotel during half term in February. We found the hotel to be very nice it isn't quite a 5 star as advertised but has many positives. The location is great to get to the ski lifts and local bars and restaurants. The food was buffet style and we found it to be very nice with plenty...

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Thank benmcc7
Birmingham, United Kingdom
Reviewed 4 weeks ago via mobile

Sorry but this hotel is way off a 5 *. Shower doors didn't close properly, loose tap, skirting off the wall, phone to reception didn't work. We booked in as a family of 3, other than the sun bed ( really - you would get better in a travelodge ) no other items left out, we had to ask 3...

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Thank J F
Stockport
Reviewed 4 weeks ago via mobile

Huge rooms very comfortable. we stayed 501 Food is very good. Sometimes plates were not hot. But decent choice. It's not a 5 star But it's not far off. Nice spa area we used sauna steam room and pool. Ski room was absolutely fine as was the gentleman who looks after it. would definitely recommend this hotel.

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Thank stevediver65

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Ski-In / Ski-Out
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
  • Conference Facilities
Official Description (provided by the hotel)
The deluxe hotel is just 20 m away from ski runs and the high speed squad “Sitniakovo Express” and 100 m away from the Gondola lift. The hotel offers great opportunities for a winter ski vacation, high quality service and fine luxurious interior in wood and marble. Day care center is available. ... more   less 

Additional Information about Festa Winter Palace Hotel

Address: Borovets 2010, Bulgaria
Region: Bulgaria > Sofia Region > Borovets
Price Range: $76 - $154 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Festa Winter Palace Hotel 5*
Number of rooms: 66
Reservation Options:
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Hotel Style:
#3 Ski-In / Ski-Out Hotel in Borovets
#5 Spa Hotel in Borovets
#8 Luxury Hotel in Borovets
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Questions & Answers

Here's what travellers have asked, with answers from Festa Winter Palace Hotel staff and other travellers.
11 questions
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Derby, United Kingdom

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Questions? Get answers from Festa Winter Palace Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We had a lovely room corner one”
 of 5 bubbles Y4584OIsusanw, 5 Mar 2017 | Read review
“Taxi to gondela”
 of 5 bubbles joanneh914, 19 Feb 2017 | Read review
“Room 209 was cold but spacious”
 of 5 bubbles JodyHatter, 19 Feb 2017 | Read review
“Check room upon arrival before unpacking. I think the high floors may be better.”
 of 5 bubbles hannah123ward, 18 Feb 2017 | Read review
“Stay in the wing of the hotel where the swimming pool is as this seems to have been redecorated and the lift is faster”
 of 5 bubbles RichardH469, 18 Feb 2017 | Read review
5 of 5