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Sheraton Sao Paulo WTC Hotel

Booking.comUSD 161*
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#47 of 323 Hotels in Sao Paulo
Certificate of Excellence
07/05/2017 08/05/2017
1 room 2 adults 0 children
USD 204*
USD 161*
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USD 164*
USD 196*
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Sheraton Sao Paulo WTC Hotel
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1,057 Reviews from our TripAdvisor Community

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Sydney, Australia
Reviewed 4 days ago NEWvia mobile

What a great hotel! Every part of their service area was professional, friendly, courteous and oh so helpful. Thank you, Sheraton WTC SP for making our stay so comfortable and welcome. This was one of very few times where I did not miss my bed and pillows at home. Rooms were made up promptly and without any reason for complaint....

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Helpful?
Thank Shenad18
Sheraton-WTC, Manager at Sheraton Sao Paulo WTC Hotel, responded to this review

Dear Guest It’s a pleasure to receive your positive feedback! It makes us glad to know that you enjoyed your stay with us and that our staff could contribute with your experience! Be sure that, with great satisfaction, we will forward your comments to our employees. We also thank you for all your comments regarding our stucture, conference center, restaurants...

Reviewed 5 days ago NEW
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Thank PATRICIA G
Sheraton-WTC, General Manager at Sheraton Sao Paulo WTC Hotel, responded to this review
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Sao Paulo, SP
Reviewed 5 days ago NEWvia mobile
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Thank LeandroMagrini
Sheraton-WTC, General Manager at Sheraton Sao Paulo WTC Hotel, responded to this review
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Vitória, Espirito Santo, Brazil
Reviewed 5 days ago NEWvia mobile
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Thank Guilherme B
Sheraton-WTC, General Manager at Sheraton Sao Paulo WTC Hotel, responded to this review
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Osaka, Japan
Reviewed 6 days ago NEW
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Thank yanwei1217
New York
Reviewed 6 days ago NEW

a. The hotel does not offer a thorough hygienic atmosphere; Cleaning properly is not a priority here. b. As SPG members we were not given a welcome letter to inform us about the hotel benefits, lounge nor the restaurants and opening times. We called to enquire but no one picked up the phone, finally we went to ground floor asking...

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1Thank yaza K
Sheraton-WTC, Gerente geral at Sheraton Sao Paulo WTC Hotel, responded to this review

Dear YAZA K, Thank you for taking time to give us your comments regarding your recent stay at the Sheraton São Paulo WTC. As we pride ourselves on delivering a memorable hotel experience, we would like to kindly ask you to contact us by the following email: qualidade@sheratonsaopaulowtc,com.br in order to assist us on finding your reservation and what exactly...

Buenos Aires, Argentina
Reviewed 1 week ago
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Thank adryt
Sheraton-WTC, General Manager at Sheraton Sao Paulo WTC Hotel, responded to this review
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New York City, New York
Reviewed 1 week ago

It was extremely poor experience we had at the Sheraton Sao Paulo. We sought our reservation through our Starwood Ambassador. That coincided around my birthday. The ambassador noticed it and mentioned it to the hotel before our arrival and informed us. 1. The hotel would not offer the basic daily cleaning of carpet in the room. And despite our asking...

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1Thank dannylnyc
Sheraton-WTC, General Manager at Sheraton Sao Paulo WTC Hotel, responded to this review

Dear Guest We have known the inconveniences you had in your recent trip to Sao Paulo and once again we are really sorry for all you have been through. We would like to reinforce that all the items mentioned in your review have been investigated by me and replied directly to your email. We truly hope that this has not...

Sao Paulo, SP
Reviewed 2 weeks ago
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Thank Lfrare
Sheraton-WTC, Manager at Sheraton Sao Paulo WTC Hotel, responded to this review
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Reviewed 2 weeks ago via mobile

My stay here was comfortable and I enjoyed it. Had room service and breakfast at the hotel and both were tasty and with good options to choose from. The hotel is a good option with more accessible rates than others in the area. Is maintained well but you can see is not new (easy to see in furniture). Hotel cleaning...

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Helpful?
Thank Erick M
Sheraton-WTC, Manager at Sheraton Sao Paulo WTC Hotel, responded to this review

Dear Erick, We are honored to receive your evaluation! It makes us glad to know that you had a nice experience in general and liked our rooms, strategic location, breakfast and our services. We hope to see you soon! It will be our pleasure to welcome you again! Fernando Guinato General Director

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Located in the heart of Berrini region where you can find major corporations headquarters and wide range of entertainment,dining and shopping, the hotel offers 296 world-class accommodations. Out of these, 67 are decorated by renowned architects composing the concept of “Design Hotel”, where guests can have a different experience every stay.Special Services: pillow menu,personal closet, free internet,swimming pool, Sheraton Fitness, in room fitness, in room spa, restaurant partners bills paid at check out, Bike it!, meeting rooms for hire and Sheraton Love That Dog Program. ... more   less 

Additional Information about Sheraton Sao Paulo WTC Hotel

Address: Avenida das Nacoes Unidas 12559 | Brooklin Novo, Sao Paulo, State of Sao Paulo 04578-000, Brazil (Formerly "Gran Melia")
Region: Brazil > State of Sao Paulo > Sao Paulo
Price Range: $145 - $380 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Sheraton Sao Paulo WTC Hotel 4.5*
Number of rooms: 296
Reservation Options:
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Also Known As:
Sheraton Sao Paulo WTC Hotel Brazil
Hotel Style:
#16 Romantic Hotel in Sao Paulo
#17 Spa Hotel in Sao Paulo
#30 Luxury Hotel in Sao Paulo
#38 Family Hotel in Sao Paulo
#45 Business Hotel in Sao Paulo
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Sao Paulo WTC Hotel staff and other travellers.
5 questions
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1 month ago Google Translation
Marcelo_Falvo Sao Paulo, SP Reviewed this property
Helpful answer
1
Vote
Not as helpful

Estação Pinheiros do metrô, mas dá estação Pinheiros dá pra pegar o trem e descer na estação Berrini.

1 month ago Google Translation
Sao Jose Do Rio Preto, SP
Jose Ronaldo M Reviewed this property
Helpful answer
1
Vote
Not as helpful

Acredito que para todos os hospedes

5 months ago Google Translation
LuliPaiva Rio de Janeiro, RJ Reviewed this property
Helpful answer
1
Vote
Not as helpful

Regina, fiz apenas uma pernoite no hotel e mesmo assim, fiquei boa parte do tempo fora. Acredito que seja melhor ver isso diretamente com o hotel.

23 days ago Google Translation
Belo Horizonte, MG
Maria Jose E Reviewed this property
Helpful answer
0
Votes
Not as helpful

Há serviço de quarto 24h. Como tem um shopping anexado ao hotel tem SALAO de beleza, me pareceu muito bom. Vi que tem massagem no próprio hotel.

4 months ago Google Translation
8 months ago
Barrianne B New York City, New York Reviewed this property
Helpful answer
0
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Not as helpful

This hotel is not near the center, but the metro is close and takes you to the center quickly.

7 months ago Google Translation

See all questions (5)

Questions? Get answers from Sheraton Sao Paulo WTC Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“choose another brand”
yazak2014, 21 Apr 2017 | Read review
“Ask for a renovated room”
SOKYFARMER, 24 Mar 2017 | Read review
“Stay on the Design Floor”
BarryCollymore, 18 Mar 2017 | Read review
“Floor 5 Onwards, to have a better city view.”
Picks78, 11 Feb 2017 | Read review
“Club room is very comfortable”
constantinob436, 16 Jan 2017 | Read review
5 of 5
Booking.com
USD 161* /night
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TripAdvisorUSD 161
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*Disclaimer
Prices are for 1 room, 2 adults
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