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Grand Hyatt Sao Paulo

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Grand Hyatt Sao Paulo
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2,925 Reviews from our TripAdvisor Community

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Showing 834: English reviews
washington dc, United States
Reviewed 31 December 2014

My wife and I enjoyed our stay. We know little Portuguese but the staff was very helpful during our stay. Informed of places to eat, shop, transport to airport and helped us translate. Their service was superb from check-in to check-out. We highly recommend this hotel to others

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank Kyle Erik C
Hyatt_SP_Management, Gerente geral at Grand Hyatt Sao Paulo, responded to this review

Dear Kyle, Thank you for sharing your kind comments with us and other TripAdvisor travelers. I was pleased to read that our team was superb during your stay, and that they were able to assist you with your language needs. On your next visit, please allow me to suggest that you visit Amanary Spa. Located on the 2nd floor of...

Köln, Deutschland
Reviewed 28 December 2014

This is a five star luxury hotel, rooms are very nice indeed, although a bit worn here and there. The location is not perfect at all. The hotel is in Morumbi and there is not really anything around it that can be reached on foot comfortably, with the exception of a few lanchonetes maybe and the shopping centre. It would...

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2Thank airevents
Hyatt_SP_Management, Gerente geral at Grand Hyatt Sao Paulo, responded to this review

Dear Guest, Thank you for taking the time to share your review with us. I was sorry to read that we were not able to assist you better during your stay. Please accept our sincere apologies regarding your Internet connection. I am pleased to let you know that we have recently enhanced our entire Internet network and now have a...

Cincinnati, Ohio
Reviewed 22 December 2014

Stayed here 2 nights. The service was excellent. Great for business travel. The location was convenient. I very much enjoyed the food at the Japanese restaurant. The fitness center was good with an adequate amount of weights and aerobic equipment. Very good stay at this hotel.

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Helpful?
Thank DKtravelfun
Hyatt_SP_Management, Gerente geral at Grand Hyatt Sao Paulo, responded to this review

Dear Guest, Thank you for your kind comments. I was very pleased to read that you had an excellent experience with our fitness center, culinary outlets, service and accommodation. On your next visit, please allow me to suggest that you try our spa, Amanary. Located on the second floor, it offers a complete menu of treatments aimed at the well-being...

Miami
Reviewed 16 December 2014

For more than 10 years I have been staying at this hotel, always with great service, nice room, clean rooms, very nice staff, in addition to great location. definitely this is my preferred hotel in sao paulo.

Review collected in partnership with Hyatt Hotels
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Thank firodrig
Hyatt_SP_Management, Gerente geral at Grand Hyatt Sao Paulo, responded to this review

Dear Guest, Thank you for sharing with us and other TripAdvisor travelers your comments regarding your most recent stay. Your loyalty over the past ten years - and being your preferred hotel in São Paulo - are the best rewards that we could receive for our excellence in service and authentic hospitality. We hope to continue welcoming you back on...

Playa del Carmen, Mexico
Reviewed 13 December 2014

The hotel was exceptional from the moment we arrived. It's nestled in around a group of office building with really unique modern architecture. 3 blocks from a shopping center. The staff was warm and welcoming and got us to our room quickly. Stayed on the 11th floor and had amazing views of the city. Housekeeping service was top notch, the...

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Helpful?
Thank twolinz
Hyatt_SP_Management, Gerente geral at Grand Hyatt Sao Paulo, responded to this review

Dear Guest, Thank you for sharing your kind comments with us and other travelers. I was very pleased to acknowledge that our accommodations, architecture and services were so memorable to your last stay. Thank you also for your kind comments regarding our housekeeping service, restaurants and Amanary Spa. We will be delighted to welcome you back on your next visit...

New York City
Reviewed 12 December 2014

I think almost everyone goes to Sao Paulo for business and this hotel is lively, service oriented and reliable. The rooms were nice, banquet services were excellent, food was good and overall it was a very pleasant experience. I wish they still had more of a gift shop -- although the soap shop there is terrific. Also wish they had...

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Helpful?
Thank citymouse225
Hyatt_SP_Management, Gerente geral at Grand Hyatt Sao Paulo, responded to this review

Dear Guest, Thank you for your kind comments. I was pleased to read that our accommodations, services and leisure offerings were to your liking and memorable to your last stay. I also thank you for your comments regarding our gift shops: Granado, which offers soaps, lotions and other great gift ideas, and Chocolat Des Arts, a chocolate shop with gourmet...

São Paulo, Brazil
Reviewed 10 December 2014

Best hotel in the city. Well located, the guys are extremely polited and the rooms are very quiet. Very good gym and spa (spa is not included), warm pool besides the spa (included) and the view is nice. Considerable noise in the main pool (not the warm one), due to the location (it's very near to "marginal pinheiros", the road...

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank Renato P
Hyatt_SP_Management, Gerente geral at Grand Hyatt Sao Paulo, responded to this review

Dear Renato, Thank you for sharing with us and other TripAdvisor travelers your comments regarding your last stay. I was happy to read that you enjoyed our accommodations and fitness center. The hotel’s leisure areas include two swimming pools (one heated), a dry sauna and more, all available for our guests’ use. Thank you for your recommendation, and we hope...

Minneapolis, United States
Reviewed 10 December 2014

The Grand Hyatt offers superb service, relaxing and comfortable accommodations in luxury surroundings, adding up to an incredible experience within Sao Paulo's newest business district. Within blocks of great shopping and fantastic dining this is THE hotel for your next business trip.

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank Cedella Elizabe... B
Hyatt_SP_Management, Gerente geral at Grand Hyatt Sao Paulo, responded to this review

Dear Cedella, Thank you for your kind comments. I was proud to read that our accommodations and location made the difference during your stay. For your next stay, please allow me to recommend our C-Cultura Caseira restaurant and bar, which offers comfort food with local influences. I hope to welcome you back very soon. Thierry Guillot, General Manager

New York, United States
Reviewed 10 December 2014

I was there for business. It had great service, was very clean, comfortable, accomodating and has a good bar & restaurant. Rooms could be a bit nicer but the bathrooms were spacious and clean. Overall would definitely recommend.

Review collected in partnership with Hyatt Hotels
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Thank Margot P
Hyatt_SP_Management, Gerente geral at Grand Hyatt Sao Paulo, responded to this review

Dear Margot, Thank you for sharing your impressions with us. I was very glad to read that you enjoyed our service, restaurant and bar during your business trip. I would like to suggest that on your next visit you try our Club Room category, which includes complimentary Internet access, courtesy one-hour use of a meeting room and our private concierge....

Sheffield, United Kingdom
Reviewed 8 December 2014 via mobile

Great hotel with a very special feel about the place, the staff couldn't be more helpful and the rooms are to a high standard. On the 20th floor with great views of the city the club lounge is a very nice touch and again the staff in there were excellent. After a long haul flight the room was lovely, the...

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Helpful?
Thank kirsty S
Hyatt_SP_Management, Gerente geral at Grand Hyatt Sao Paulo, responded to this review

Dear Kirsty, Thank you for sharing your kind comments with us. I was extremely happy to read that our staff exceeded your expectations and was a memorable part of your stay. Your recognition is our greatest reward. Please allow me to suggest that on your next stay you visit our Amanary Spa. Located on the 2nd floor, the spa offers...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Spa
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Kinu
Kinu
Cuisines: Japanese, Sushi, Asian
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Located in the heart of the Berrini area, this 5-star hotel offers a full-service SPA, 2 swimming pools, a gym and views of the Estaiada Bridge. Rooms are stylish, spacious and contemporary, featuring extensive work area and cutting-edge technology. Each room features a spacious bathroom with invigorating rain shower and deep soaking tubs. The Grand Hyatt features several restaurants which serve French, Japanese and Brazilian cuisine. ... more   less 

Additional Information about Grand Hyatt Sao Paulo

Address: Avenida das Nacoes Unidas 13301 | Brooklin, Sao Paulo, State of Sao Paulo 04578-000, Brazil
Region: Brazil > State of Sao Paulo > Sao Paulo
Price Range: $163 - $564 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Grand Hyatt Sao Paulo 5*
Number of rooms: 470
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Orbitz, Hotels.com and Hyatt Hotels Corporation so you can book your Grand Hyatt Sao Paulo reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Grand Hyatt Sao Paulo Hotel Sao Paulo
Sao Paulo Grand Hyatt
Hyatt Sao Paulo
Sao Paulo Hyatt
Grand Hyatt Sao Paulo Brazil
Hotel Style:
#1 Business Hotel in Sao Paulo
#2 Family Hotel in Sao Paulo
#2 Romantic Hotel in Sao Paulo
#3 Spa Hotel in Sao Paulo
#5 Luxury Hotel in Sao Paulo
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Questions & Answers

Here's what travellers have asked, with answers from Grand Hyatt Sao Paulo staff and other travellers.
5 questions
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London, United Kingdom

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Questions? Get answers from Grand Hyatt Sao Paulo staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Grand View Room”
  • view
 of 5 bubbles 248fabianed, 12 Mar 2017 | Read review
“Noriega suite two thumbs up”
 of 5 bubbles Koreaninsingapore, 8 Feb 2017 | Read review
“High floors, and for the view I had choose 1,3,5,7 or 9.”
  • A view of Sao Paulo
 of 5 bubbles Zorzidad, 22 Jan 2017 | Read review
“Club Room worth it”
 of 5 bubbles HappyTravel888, 13 Nov 2016 | Read review
“Ask the staff. I'm pretty sure they will do the best for your staying.”
 of 5 bubbles , 9 Nov 2016 | Read review
5 of 5