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Grand Hyatt Sao Paulo

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2,580 Reviews from our TripAdvisor Community

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Showing 780: English reviews
Playa del Carmen, Mexico
Reviewed 13 December 2014

The hotel was exceptional from the moment we arrived. It's nestled in around a group of office building with really unique modern architecture. 3 blocks from a shopping center. The staff was warm and welcoming and got us to our room quickly. Stayed on the 11th floor and had amazing views of the city. Housekeeping service was top notch, the...

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Helpful?
Thank twolinz
Hyatt_SP_Management, Gerente geral at Grand Hyatt Sao Paulo, responded to this review

Dear Guest, Thank you for sharing your kind comments with us and other travelers. I was very pleased to acknowledge that our accommodations, architecture and services were so memorable to your last stay. Thank you also for your kind comments regarding our housekeeping service, restaurants and Amanary Spa. We will be delighted to welcome you back on your next visit...

New York City
Reviewed 12 December 2014

I think almost everyone goes to Sao Paulo for business and this hotel is lively, service oriented and reliable. The rooms were nice, banquet services were excellent, food was good and overall it was a very pleasant experience. I wish they still had more of a gift shop -- although the soap shop there is terrific. Also wish they had...

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Helpful?
Thank citymouse225
Hyatt_SP_Management, Gerente geral at Grand Hyatt Sao Paulo, responded to this review

Dear Guest, Thank you for your kind comments. I was pleased to read that our accommodations, services and leisure offerings were to your liking and memorable to your last stay. I also thank you for your comments regarding our gift shops: Granado, which offers soaps, lotions and other great gift ideas, and Chocolat Des Arts, a chocolate shop with gourmet...

São Paulo, Brazil
Reviewed 10 December 2014

Best hotel in the city. Well located, the guys are extremely polited and the rooms are very quiet. Very good gym and spa (spa is not included), warm pool besides the spa (included) and the view is nice. Considerable noise in the main pool (not the warm one), due to the location (it's very near to "marginal pinheiros", the road...

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Helpful?
Thank Renato P
Hyatt_SP_Management, Gerente geral at Grand Hyatt Sao Paulo, responded to this review

Dear Renato, Thank you for sharing with us and other TripAdvisor travelers your comments regarding your last stay. I was happy to read that you enjoyed our accommodations and fitness center. The hotel’s leisure areas include two swimming pools (one heated), a dry sauna and more, all available for our guests’ use. Thank you for your recommendation, and we hope...

Minneapolis, United States
Reviewed 10 December 2014

The Grand Hyatt offers superb service, relaxing and comfortable accommodations in luxury surroundings, adding up to an incredible experience within Sao Paulo's newest business district. Within blocks of great shopping and fantastic dining this is THE hotel for your next business trip.

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Helpful?
Thank Cedella Elizabe... B
Hyatt_SP_Management, Gerente geral at Grand Hyatt Sao Paulo, responded to this review

Dear Cedella, Thank you for your kind comments. I was proud to read that our accommodations and location made the difference during your stay. For your next stay, please allow me to recommend our C-Cultura Caseira restaurant and bar, which offers comfort food with local influences. I hope to welcome you back very soon. Thierry Guillot, General Manager

New York, United States
Reviewed 10 December 2014

I was there for business. It had great service, was very clean, comfortable, accomodating and has a good bar & restaurant. Rooms could be a bit nicer but the bathrooms were spacious and clean. Overall would definitely recommend.

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Helpful?
Thank Margot P
Hyatt_SP_Management, Gerente geral at Grand Hyatt Sao Paulo, responded to this review

Dear Margot, Thank you for sharing your impressions with us. I was very glad to read that you enjoyed our service, restaurant and bar during your business trip. I would like to suggest that on your next visit you try our Club Room category, which includes complimentary Internet access, courtesy one-hour use of a meeting room and our private concierge....

Sheffield, United Kingdom
Reviewed 8 December 2014 via mobile

Great hotel with a very special feel about the place, the staff couldn't be more helpful and the rooms are to a high standard. On the 20th floor with great views of the city the club lounge is a very nice touch and again the staff in there were excellent. After a long haul flight the room was lovely, the...

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Helpful?
Thank kirsty S
Hyatt_SP_Management, Gerente geral at Grand Hyatt Sao Paulo, responded to this review

Dear Kirsty, Thank you for sharing your kind comments with us. I was extremely happy to read that our staff exceeded your expectations and was a memorable part of your stay. Your recognition is our greatest reward. Please allow me to suggest that on your next stay you visit our Amanary Spa. Located on the 2nd floor, the spa offers...

Panama
Reviewed 7 December 2014

a good hotel with good amenities and facilities, I just think it's too expensive, hotels with the same quality can be found around the world with more competitive rates, probably we got such a high rate due to an event on the conventions center.

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Helpful?
Thank Oscar G
Hyatt_SP_Management, Gerente geral at Grand Hyatt Sao Paulo, responded to this review

Dear Oscar, Thank you for sharing your comments with us. I was pleased to read that our facilities and amenities were memorable to your stay. Throughout the year, we offer several special packages with lower rates, exclusive amenities and benefits. The next time you are planning to stay with us, please consider consulting our website to see if any of...

Schaffhausen, Switzerland
Reviewed 6 December 2014

Location: It was close to my brother's house, this is why we chose it. There is a mall close-by (you can easily walk) and we had a great view on the bridge. Building: The building looks nice, with a great entrance hall. Room: We were on the 18th floor (just under Club-levels). The room had an amazing view, with floor...

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Helpful?
Thank Jan-Hendrik B
Hyatt_SP_Management, Gerente geral at Grand Hyatt Sao Paulo, responded to this review

Dear Jan-Hendrik, Thank you for sharing your comments with us. I was happy to read that you found our location, restaurant and view from the rooms remarkable. I was sorry to read that you unfortunately experienced an issue regarding the bathroom in your room. Your comments regarding this situation and the missing slippers will be sent to the respective department’s...

Mexico City
Reviewed 3 December 2014

Sao Paulo has several fancy boutique hotels - Fasano, Emiliano, Unique - but I have tried them all and the Hyatt is best. It is a great hotel with full services. Meeting space is top of the line. Dining options are very good. The lobby restaurant is convenient and quick and the French and Japanese places are terrific. Traffic is...

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Helpful?
Thank Happy_on_the_road
Hyatt_SP_Management, Gerente geral at Grand Hyatt Sao Paulo, responded to this review

Dear Guest, Thank you for your kind review. We were honored to read that you consider us the best hotel in São Paulo. Your comments were received with great satisfaction, as they confirm our commitment to providing authentic hospitality and to making a difference in the lives of those we touch every day. We hope to welcome you back very...

Rio de Janeiro, RJ
Reviewed 2 December 2014

Amazing location, good facilities But the team approach is a little bit cold. The room is quite good but In such hotel levei, only one towel per room is anoying. Need to call reception to orther the second one. I am not Sure if it is a hotel rule or a edificação fault

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Helpful?
Thank Fernando N
Hyatt_SP_Management, Gerente geral at Grand Hyatt Sao Paulo, responded to this review

Dear Fernando, Thank you very much for your comments. I was happy to read that our location and facilities were memorable to your stay. I am sorry that you felt our staff was lacking; generally, we receive very good feedback regarding our services, so please allow me to apologize. We will definitely review our procedures in order to improve our...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Spa
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Kinu
Kinu
Cuisines: Japanese, Sushi, Asian
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Located in the heart of the Berrini area, this 5-star hotel offers a full-service SPA, 2 swimming pools, a gym and views of the Estaiada Bridge. Rooms are stylish, spacious and contemporary, featuring extensive work area and cutting-edge technology. Each room features a spacious bathroom with invigorating rain shower and deep soaking tubs. The Grand Hyatt features several restaurants which serve French, Japanese and Brazilian cuisine. ... more   less 

Additional Information about Grand Hyatt Sao Paulo

Address: Avenida das Nacoes Unidas 13301 | Brooklin, Sao Paulo, State of Sao Paulo 04578-000, Brazil
Region: Brazil > State of Sao Paulo > Sao Paulo
Price Range: $193 - $412 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Grand Hyatt Sao Paulo 5*
Number of rooms: 470
Reservation Options:
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Also Known As:
Grand Hyatt Sao Paulo Hotel Sao Paulo
Sao Paulo Grand Hyatt
Hyatt Sao Paulo
Sao Paulo Hyatt
Grand Hyatt Sao Paulo Brazil
Hotel Style:
#1 Business Hotel in Sao Paulo
#2 Family Hotel in Sao Paulo
#2 Spa Hotel in Sao Paulo
#2 Romantic Hotel in Sao Paulo
#3 Luxury Hotel in Sao Paulo
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Questions & Answers

Here's what travellers have asked, with answers from Grand Hyatt Sao Paulo staff and other travellers.
4 questions
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Questions? Get answers from Grand Hyatt Sao Paulo staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Club Room worth it”
 of 5 bubbles HappyTravel888, 13 Nov 2016 | Read review
“Ask the staff. I'm pretty sure they will do the best for your staying.”
 of 5 bubbles , 9 Nov 2016 | Read review
“Corner suite with the bridge view - amazing.”
 of 5 bubbles Marcos_traveller, 22 Oct 2016 | Read review
“Front for a view of the silly bridge.”
 of 5 bubbles premolars208, 21 Oct 2016 | Read review
“The apartments are good, it carries what you need for a good night of sleep after a busy day working.”
 of 5 bubbles 71suzy, 14 Oct 2016 | Read review
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