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Grand Hyatt Sao Paulo

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Grand Hyatt Sao Paulo
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2,784 Reviews from our TripAdvisor Community

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Showing 812: English reviews
Hasselt, Belgium
Reviewed 12 May 2015

We were only one night in this Grand Hyatt, but the experience was very good! Very friendly staff, great breakfast, nice big rooms. We took a massage and I must say, this was very well done! Restaurants and bars in the hotel are of a high standard.

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Helpful?
2Thank Ripi-moons
Hyatt_SP_Management, Gerente geral at Grand Hyatt Sao Paulo, responded to this review

Dear Guest, Thank you for your kind review. I was very pleased to read that our accommodations, breakfast, service and Amanary Spa were to your liking and that you would recommend them to other TripAdvisor travelers. I hope to have the pleasure of welcoming you again very soon. Michael Stephens, General Manager

Mumbai (Bombay), India
Reviewed 11 May 2015

First time visitor to São Paulo and stayed here 4 nights. Reasonable location though not very close to the offices. Traffic in São Paulo is probably quite bad at any time unlike other cities which have a concept of peak time. Hotel itself is good - room was moderate sized; spring mattress is not always the best if you are...

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Helpful?
Thank tn_giridhar
Hyatt_SP_Management, Gerente geral at Grand Hyatt Sao Paulo, responded to this review

Dear Guest, Thank you for sharing your review. I was pleased to read that our accommodations and service were memorable to your last stay and that you had a good experience during your first visit to São Paulo. Thank you also for your comments and suggestions. I have shared them with my team so that we can continue to work...

Cologne, Germany
Reviewed 10 May 2015

Typical high end business hotel, perfect room, huge bathroom with separate shower, king size bed with very comfortable matrace. Breakfast selection good but i didnt like the very loud room on ground floor. The hotel also does not have a bar in the upper floors - also on ground floor, not very appealing. There is a club room for business...

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Helpful?
Thank nafihsus
Hyatt_SP_Management, Gerente geral at Grand Hyatt Sao Paulo, responded to this review

Dear Guest, Thank you for sharing your experience with us and other travelers. I was pleased to read that our accommodations, breakfast selections and Club Lounge were to your liking and memorable to your last stay. I offer my apologies regarding the bar service you experienced. Please allow me to suggest that during your next stay you visit the Wine...

London
Reviewed 2 May 2015 via mobile

This is a beautiful hotel with great service, luxurious rooms, fantastic bath products and a nice fitness centre. The breakfast is good with many options but the service at breakfast isn't great. There are 3 restaurant options and both the lobby bistro and Japanese restaurant were excellent. Everything is very expensive but that is the case all over São Paulo...

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Helpful?
Thank Julesdole
Hyatt_SP_Management, Gerente geral at Grand Hyatt Sao Paulo, responded to this review

Dear Julesdole, It was a pleasure to read your review. Thank you for sharing your opinion with us and other TripAdvisor users. I was pleased to note that you enjoyed our accommodations, leisure areas and gastronomic options. I hope to welcome you back very soon on your next visit to São Paulo. Michael Stephens, General Manager

Dublin, Ireland
Reviewed 1 May 2015

If in the area for business this hotel has it all. Far from tourist attractions. Great breakfast, big gym, spa and pools. Friendly staff and excellent concierge. Big rooms with spacious work area and immaculately clean. Only negative was the bar and French restaurant, bad experience so would not go back to them, better to eat outside.

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank MyworldMimundo
Hyatt_SP_Management, Gerente geral at Grand Hyatt Sao Paulo, responded to this review

Dear Guest, Thank you for sharing your review. It was a pleasure to read that our accommodations, service and leisure areas were to your liking and that you would recommend them to other travelers. Please allow me to apologize regarding your experience at Eau French Grill restaurant. If you are willing to tell us more about it, please contact us...

Atlanta, United States
Reviewed 28 April 2015

The grand hyatt is a luxurious place to stay when you must be away from home. The room service has a wide variety of menu items and comes to your room within 30 minutes. They fitness center is divided into two rooms, one for cardio and one for strenght traning, that allows more people to use the facility at the...

Review collected in partnership with Hyatt Hotels
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Helpful?
1Thank Jennifer W
Hyatt_SP_Management, Gerente geral at Grand Hyatt Sao Paulo, responded to this review

Dear Jennifer, Thank you for your kind comments. I was pleased to read that our in-room dining, Fitness Center and accommodations were to your liking and memorable to your last stay. I hope to have the pleasure of welcoming you back soon on your next trip to São Paulo. Michael Stephens, General Manager

Rio de Janeiro, RJ
Reviewed 27 April 2015

This is my second review of this Hyatt in over 3 years that I had stayed at this hotel. Thus,now I can do a more detailed analysis - openly having a bias being a very satisfied customer. In my opinion ( and I had already stayed in almost all the best hotels in Sao Paulo), Grand Hyatt is the best...

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Helpful?
1Thank Marcos_traveller
Hyatt_SP_Management, General Manager at Grand Hyatt Sao Paulo, responded to this review

Dear Marcos, Thank you for the detailed review about your last stay. I was very pleased to read all your excellent recommendations regarding the different areas of the hotel and that, as a loyal guest, you consider us the best business hotel in São Paulo. I also thank you for your compliments regarding our team members, namely Alessandro, Celia, Elisson...

Rio de Janeiro, RJ
Reviewed 27 April 2015

If there is a service standard in Sao Paulo, this is it. Everyone is incredibly pleasant and efficient. I would never use the word flawless, but it is pretty close. The rooms are very comfortable, albeit 2 years away from a needed upgrade. They must fix the breakfast situation URGENTLY. Each time I come here I am incredibly frustrated in...

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1Thank Knownews
Hyatt_SP_Management, General Manager at Grand Hyatt Sao Paulo, responded to this review

Dear Guest, Thank you for sharing your review with us and other TripAdvisor travelers. I was very pleased to read that you consider us one of the best hotels in São Paulo and that our service was so notable during your stay. Thank you also for your comments regarding our C-Cultura Caseira restaurant and our breakfast. We will certainly review...

Wheaton, United States
Reviewed 26 April 2015

I've never visted Brazil before but came for work for 2 nights/3 days in late April. The hotel was elegant, felt safe, and exceeded my expectations. I stayed in a 2 twin room with a soaking tub and nice shower, along with a safe large enough to put my large laptop, purse, etc. I used room service once and it...

Review collected in partnership with Hyatt Hotels
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Thank Jennifer Lynn F
Hyatt_SP_Management, Gerente geral at Grand Hyatt Sao Paulo, responded to this review

Dear Jennifer, I was very pleased to read your review. Thank you for choosing Grand Hyatt during your first visit to the country and for sharing your kind comments and recommendation for business travelers. I am happy to know that our accommodations and in-room dining service were to your liking. I hope to welcome you back during your future visits...

New York City, United States
Reviewed 26 April 2015

i had to be in São Paulo for 2 weeks on business, arriving at the Hyatt and having the Hyatt Club as my "office" where my local legal, accounting and staff could come up to work, meet and enjoy breakfast or a drink really was great. The rooms are very comfortable and the staff goes overboard to make you feel...

Review collected in partnership with Hyatt Hotels
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Thank Xavier M
Hyatt_SP_Management, Gerente geral at Grand Hyatt Sao Paulo, responded to this review

Dear Xavier, Thank you for sharing your kind comments. I was pleased to read that our team was able to make you feel at home on your business trip and that your stay was pleasant and comfortable. I hope to have the pleasure of hosting you again on your next trip to São Paulo. Michael Stephens, General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Spa
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Kinu
Kinu
Cuisines: Japanese, Sushi, Asian
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Located in the heart of the Berrini area, this 5-star hotel offers a full-service SPA, 2 swimming pools, a gym and views of the Estaiada Bridge. Rooms are stylish, spacious and contemporary, featuring extensive work area and cutting-edge technology. Each room features a spacious bathroom with invigorating rain shower and deep soaking tubs. The Grand Hyatt features several restaurants which serve French, Japanese and Brazilian cuisine. ... more   less 

Additional Information about Grand Hyatt Sao Paulo

Address: Avenida das Nacoes Unidas 13301 | Brooklin, Sao Paulo, State of Sao Paulo 04578-000, Brazil
Region: Brazil > State of Sao Paulo > Sao Paulo
Price Range: $153 - $672 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Grand Hyatt Sao Paulo 5*
Number of rooms: 470
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Travelocity, Hotels.com, Orbitz and Hyatt Hotels Corporation so you can book your Grand Hyatt Sao Paulo reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Grand Hyatt Sao Paulo Hotel Sao Paulo
Sao Paulo Grand Hyatt
Hyatt Sao Paulo
Sao Paulo Hyatt
Grand Hyatt Sao Paulo Brazil
Hotel Style:
#1 Business Hotel in Sao Paulo
#2 Romantic Hotel in Sao Paulo
#2 Family Hotel in Sao Paulo
#3 Spa Hotel in Sao Paulo
#5 Luxury Hotel in Sao Paulo
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Questions & Answers

Here's what travellers have asked, with answers from Grand Hyatt Sao Paulo staff and other travellers.
4 questions
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Questions? Get answers from Grand Hyatt Sao Paulo staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“Noriega suite two thumbs up”
 of 5 bubbles Koreaninsingapore, 8 Feb 2017 | Read review
“High floors, and for the view I had choose 1,3,5,7 or 9.”
  • A view of Sao Paulo
 of 5 bubbles Zorzidad, 22 Jan 2017 | Read review
“Club Room worth it”
 of 5 bubbles HappyTravel888, 13 Nov 2016 | Read review
“Ask the staff. I'm pretty sure they will do the best for your staying.”
 of 5 bubbles , 9 Nov 2016 | Read review
“Corner suite with the bridge view - amazing.”
 of 5 bubbles Marcos_traveller, 22 Oct 2016 | Read review
5 of 5