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The hotel is pleasant enough, the restaurant and bar are functional, the have a conservatory at the front of restaurant which makes for a more pleasant experience not that is bad, the staff are friendly and attentive at breakfast and there is a reasonable choice....More
Response from Estanplaza H, Gerente geral at Estanplaza BerriniResponded 3 March 2017
We are very glad to hear from you. Thank you for the comments about the hotel.
It will be a pleasure to have you here again.
The hotel is very well located and the staff is very friendly. The room is pretty large and comfortable. It has a gym and a small pool in the roof top. It is really noisy and the rooms had a lot of mosquitos on it....More
Thank Ricardo D
Response from Estanplaza H, Gerente geral at Estanplaza BerriniResponded 18 January 2017
Thanks a lot to post your opinion, we will take care about the “mosquitos” to our guest have a good night.
Booked double room, given twin room. Was lied to that there were no double rooms when on their own website and other booking sites there is at least five double rooms available.
One bed stank like piss so we shared a single bed.
Response from Estanplaza H, Gerente geral at Estanplaza BerriniResponded 18 November 2016
Dear Mr. Andre,
I am really sorry about your bad experience here in our hotel, as well it is not the way we take care about all our guests.
I want to thank you about your post because we need to improve and then try...More
This is a good value business place. Clean and functional. Good overall location. Comfortable rooms and clean bathroom facilities. Good value. On the minus, a little isolated for walking and limited breakfast selection. Acceptable dinner choices and friendly service. Not a place to recall for...More
Thank Isaac R
Response from Estanplaza H, Gerente geral at Estanplaza BerriniResponded 29 September 2016
Thanks a lot to post your opinion at TRipAdvosor, is very important for us to know about It and if there are something to improve better.
Rogério K. Petraglia
The hotel room was spacious but a bit worn out. The carpet was damaged and the shower has seen better days as well. Nevertheless the water pressure was ok and the water was hot. The room was clean and silent. The stuff at the reception...More
Thank Anton S
Response from Estanplaza H, Gerente geral at Estanplaza BerriniResponded 14 September 2016
Dear Mr Anton
Thanks a lot to post your opinion and I see that we need to improve better our services and structure.
We hope to see you again and show you better days.
Rogério K. Petraglia