So I was planning a business trip to Sao Paolo, and I was asking my advisor which hotel I should stay, he unequivocally said The Unique. HE DID NOT DISAPPOINT! This was the best hotel experience I have ever had, hands down! The amazing experience started with the concierges. Both of them, especially Sergio and I emailed back and forth in regards to transportation and reservations for dinners. Spectacular choices by the way. When I arrived at GRU, the driver was waiting for me right after customs and transferred me, painlessly, to the hotel. I arrived late, 130am or so, and already had me checked in. So easy... When I got into my room, there was a very nice note and chocolate waiting for me from Sergio. Also, there was a wonderful lime macaroon waiting. The room was very nice. A huge round window with a autocontrolled wall to black it out. Wonderful clean room, nice products on the mini bar, and an ultra-comfy bed. The restaurant and bar on the roof of The Unique, Skye, is awesome. Fantastic atmosphere, good service. At night, it is a great spot. The property and restaurant are definitely on point, but what made my experience at The Unique, the service. Sergio, Samuel, the door guys/valets, and the rest of the staff were so warm and friendly. It felt like coming to a home away from home from start to finish. Thank you again for a wonderful experience. I will be only staying at The Unique in Sao Paolo from now on…
Great service. Beautiful, unusual architecture. Top floor restaurant, bar, outdoor pool have an amazing view. Concierge, Sergio, Bezerra de Menezes, is wonderfully helpful. Gym is pretty well equipped and was empty most of the time. Don't let the dark elevators and corridors throw you off. They are designed to be that way - just ask the front desk why if you are curious. …
We stayed here for two nights and we were very impressed from the moment we arrived. The customer service was amazing and they sincerely listened to our thoughts and requirements. When arriving in our room they had baked us a vegan cake for our special occasion- it tasted amazing! The hotel itself was fantastic with a great rooftop pool and a quality gym. The rooftop bar had lots of vegan options on the menu too. The breakfast had some vegan options and the team were happy for us to share ideas of what they could provide for breakfast for vegans. This hotel is excellent and I would definitely recommend this hotel if you would like a luxury stay with 5 star customer service.…
The hotel is really amazing! I really love all the amenities...the staff is so helpfull...the restaurant is shper beautiful! You can walk to ibirapuera..diego and andre are so nice! Fabiola too she is so sweet
Great environment, but poor friendly approach. About food, there is a clear evidence about a tentative to generate something terrific but sometimes to be focus on simplicity is better. One time is enough, no more.
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing