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Grand Mercure Sao Paulo Ibirapuera

1,361 reviews
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Traveller (350)
Room & Suite (142)
Dining (38)
Overview
  • Excellent35%
  • Very good39%
  • Average18%
  • Poor6%
  • Terrible2%
Travellers talk about
“ibirapuera park”(36 reviews)
“nice hotel”(15 reviews)
“beautiful park”(3 reviews)
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
5.0 Star Hotel
All hotel details
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Rooms
24 Dec.25 Dec.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,361)Write a Review
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All reviewsibirapuera parknice hotelbeautiful parkbit datedrooms are spaciousexcellent breakfastfitness centerboulangeriepaulobusinesstennisbrazilfixturessupermarketkettleplugssauna
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1 - 5 of 256 reviews
Reviewed 2 days ago via mobile

Accor booking and checking experience is usually reliable and slick. This is an exception. From the start (2 months before stay) the process was problematic with differences between my booking and their confirmation email taking my time to resolve. On arrival from airport there was...More

Thank Damian B
Reviewed 1 week ago

This used to be the Sofitel Hotel-- the Sofitel treated you like a king but because of location--surrounded by freeway and no place to walk to--the Sofitel could not make a profit and left-- now there is no Sofitel in Sao Paulo--the lobby and the...More

Thank richardbJ8541SW
Response from Ana Maria S, Gerente geral at Grand Mercure Sao Paulo IbirapueraResponded 5 days ago

Dear Mr. Richard, We appreciate your comments regarding your stay at the Grand Mercure São Paulo Ibirapuera. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank...More

Reviewed 29 October 2017 via mobile

Not my first time staying here, but it is always a good hotel for a couple of days stay. The front desk speaks decent english and so communication is possible for non-portuguese speaking foreigners. Although some hotel staff is a little challenging just for your...More

Thank Jenny B
Response from Ana Maria S, Gerente geral at Grand Mercure Sao Paulo IbirapueraResponded 2 November 2017

Dear Jenny, We appreciate your comments regarding your stay at the Grand Mercure São Paulo Ibirapuera. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you...More

Reviewed 23 October 2017 via mobile

I asked for early checking I sent you several mails. I was ready to pay an extra night but they were not able to do anything... Just answered it should be ok when I arrive. But it was not and I wasted incredible amount of...More

Thank bohuohong
Response from Ana Maria S, Gerente geral at Grand Mercure Sao Paulo IbirapueraResponded 26 October 2017

Dear Mr., Thank you for taking the time to tell us about your experience at the Grand Mercure São Paulo Ibirapuera. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies for the misunderstood with the...More

Reviewed 14 October 2017

Outside and inside looks nice. Rooms are spacious but very out dated. The location of this hotel is terrible. You need a car or taxi to go from a to b. No ATM at the hotel, nearest is at the shell 20 min walk or...More

Thank Platinum_Duke
Response from Ana Maria S, Gerente geral at Grand Mercure Sao Paulo IbirapueraResponded 26 October 2017

Dear Mark W, Thank you for taking the time to tell us about your experience at the Grand Mercure São Paulo Ibirapuera. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Grand Mercure, we...More

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Traveller (350)
Room & Suite (142)
Dining (38)
Pool & Beach (7)
Hotel & Grounds (238)
Bathroom (23)
Business Centre & Event Rooms (3)
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Free High Speed Internet ( WiFi )
Pool
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Pool
Spa
Outdoor pool
Details
Price range
USD 92 - USD 161 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#28 Luxury Hotel in Sao Paulo
#42 Business Hotel in Sao Paulo
#46 Romantic Hotel in Sao Paulo
#47 Family Hotel in Sao Paulo
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
USD 92 - USD 161 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#28 Luxury Hotel in Sao Paulo
#42 Business Hotel in Sao Paulo
#46 Romantic Hotel in Sao Paulo
#47 Family Hotel in Sao Paulo
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
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