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Mercure Sao Paulo JK

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374 Reviews from our TripAdvisor Community

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Showing 29: English reviews
Sao Jose Dos Campos, SP
Reviewed 9 August 2016

The hotel is old but renewed so you won't see any crack or dirty spot. True be told it has not charm and it is surely not a boutique hotel but, damn, this tremendously functional: rooms are spacious enough and very clean. But the strong point is the location with no doubt, in the heart of Sao Paolo business area....

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Helpful?
Thank agiacotto
Henrique P, General Manager at Mercure Sao Paulo JK, responded to this review

We very much appreciate your comments regarding your stay at the Mercure Sao Paulo Funchal Hotel. Thank you again for sharing your experience. Sincerely, Henrique Pena Mercure SP Funchal

Hornchurch
Reviewed 20 May 2016 via mobile

This is a family owned restaurant offering good food at a reasonable price, the staff are attentive and vety pleasant you are always made welcome. If you phone through to book they will arrange to come to your hotel and pick you up which is a big plus! Give it a try you won't be disappointed

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Helpful?
Thank Ray D
Henrique P, Gerente geral at Mercure Sao Paulo JK, responded to this review

I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. Sincerely, Henrique Pena Mercure SP Funchal

Vila Velha, Brazil
Reviewed 18 April 2016

The hotel and the service are very good. The location is amazing. My only deception was the gym, very very poor equipment, and very small space. Anyway I recommend to any person in a business or leisure travel.

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Helpful?
Thank CelioUCR
Reviewed 18 March 2016

In Overall everything was very good. I really liked the location, next to places I need to go. The staff did good in advising me about near restaurant places. The room was perfectly clean, however all the building need some restoration, it looks pretty old for a Accor hotel.

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Helpful?
Thank Fabricio K
Henrique P, General Manager at Mercure Sao Paulo JK, responded to this review

I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. Sincerely, Henrique Pena Mercure SP Funchal

Sao Paulo, SP
Reviewed 15 February 2016

This location is passing through a renovation that hopefully will give fresh air to it. If the pictures on the ads are for real, it will be a very contemporary option in the neighborhood. Nowadays is really old fashioned, but still charming. It intends to give to the patrons a classical environment with old furniture and quite small room. Bathroom...

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Helpful?
Thank SilvioT
Henrique P, General Manager at Mercure Sao Paulo JK, responded to this review
Google Translation

Gostaría de informá-lo que alguns dos nossos apartamentos estão sendo reformados e modernizados. Em breve você descobrirá um novo Mercure....

Rome, Italy
Reviewed 8 October 2015 via mobile

Business hotel without english is impossible. The communication was difficult for the whole week. Neither basic words. The hotel is clean, a little bit old style but in the average Ok. The fountain with the pool is very noisy during the night. Good option if your office is close by. Otherwise you can find something better at this price.

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Helpful?
Thank Sara R
Henrique P, General Manager at Mercure Sao Paulo JK, responded to this review
Google Translation

Gostaria de informar que alguns dos nossos apartamentos estão sendo reformados e modernizados. Em breve você descobrirá um novo Mercure....

New York City, New York
Reviewed 29 July 2015

The layout of the hotel room was actually quite efficient but that's about where it ends. The decor and furnishings were old, though they arecurrently in the process of renovating. The bedding was also old and my extra blanket was actually stained. I wasn't confident that it had actually been washed. Ever. The location is great during the weekdays. Taxi...

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Helpful?
Thank IM_KP
Jussara M, Gerente at Mercure Sao Paulo JK, responded to this review

Dear Guest, Thank you for taking the time to tell us about your experience at the Mercure Sao Paulo Funchal Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to...

Kolkata
Reviewed 17 June 2015

My room was ok with simple amenities. But, English speaking staff are needed as I was attending a Rotary International Convention and except one staff, there were none English speaking staff which was a bother. Breakfast was a limited choice and service were slow if asked for a made to order egg. More or less same kind of breakfast and...

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Helpful?
Thank Madhumita B
Jussara M, Gerente at Mercure Sao Paulo JK, responded to this review

Dear Guest, Thank you for taking the time to tell us about your experience at the Mercure Sao Paulo Funchal Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to...

Rio de Janeiro, RJ
Reviewed 9 June 2015

Good - location near to the luxurious mall JK iguatemi as well as the famous Eataly restaurant. taxi stand is just walking distance. Early check in as early as 1100 hrs. Room is spacious. Various restaurants around the corner. Staff are helpful. Near to the CGH airport. Not so good - Metro station is far away. Climbing needed to enter...

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Helpful?
Thank leostud
Jussara M, Gerente at Mercure Sao Paulo JK, responded to this review

Dear Guest, Thank you for taking the time to tell us about your experience at the Mercure Sao Paulo Funchal Hotel. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence....

Rio de Janeiro, RJ
Reviewed 15 May 2015 via mobile

I chose this hotel relying on the MERCURE mark, but it was a HUGE HUGE mistake. The hotel was built in the late 70's or early 80's and the rooms - although clean and well kept - look exactly as they were on the opening night. It is like staying at an old aunt`s place - only that the aunt...

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1Thank Alvar0_l0
Erica M, Gerente at Mercure Sao Paulo JK, responded to this review

Dear Guest, Thank you for taking the time to tell us about your experience at the Mercure Sao Paulo Funchal. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us....

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Multilingual Staff
  • Dry Cleaning
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
The Mercure Sao Paulo JK has 78 apartments and leisure area with pool, fitness center, sauna and the restaurant Familia Castro. The hotel is located in Vila Olimpia neighborhood of which is one of the main commercial and financial centers of the City of São Paulo. The region is home to major companies and shopping malls JK Iguatemi and Vila Olimpia. In addition to the financial and commercial importance the neighborhood has several leisure options among them the people's park, several renowned restaurants and a bustling nightlife. ... more   less 

Additional Information about Mercure Sao Paulo JK

Address: Rua Funchal 111 | Vila Olimpia, Sao Paulo, State of Sao Paulo 04551-060, Brazil (Formerly Mercure Apartments Sao Paulo The Must)
Region: Brazil > State of Sao Paulo > Sao Paulo
Price Range: $75 - $138 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Mercure Sao Paulo JK 3.5*
Number of rooms: 78
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Also Known As:
Mercure Sao Paulo JK Brazil
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Sao Paulo JK staff and other travellers.
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Questions? Get answers from Mercure Sao Paulo JK staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for room to the back of the hotel (not facing Rua Funchal) and ask to be in a room with strong wi-fi connection.”
 of 5 bubbles IM_KP, 28 Jul 2015 | Read review
“5th floor rooms were spacious”
 of 5 bubbles Madhumitab2013, 16 Jun 2015 | Read review
“Early check in as early as 1100 hrs. Room is spacious.”
 of 5 bubbles leostud, 9 Jun 2015 | Read review
“The higher the better... although the lifts are not great and lead you to dark passages...”
 of 5 bubbles rahulh7, 27 Nov 2014 | Read review
“Stay at the back to be on the quieter side.”
 of 5 bubbles Ladybug0506, 20 Nov 2013 | Read review
5 of 5
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