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Hotel Mercure SP Moema

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#140 of 322 Hotels in Sao Paulo
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Hotel Mercure SP Moema
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478 Reviews from our TripAdvisor Community

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Showing 45: English reviews
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Cincinnati, Ohio
Reviewed 1 week ago via mobile

Nice first impression of São Paulo, had a bi lingual clerk, checked in early room was very nice for a reasonable price offered breakfast as well. Upon checking out the held my luggage due to my night flight. No complaints

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Helpful?
Thank tony B
Shanghai Region, China
Reviewed 17 February 2017

I have stayed in my fair share of crappy Brazilian hotel rooms... but this was pretty bad. The rooms are just OLD. They honestly need to start over from scratch. The bathroom shower is SMALL and it doesn't have anything more than the bare minimums. Our hair drier was broken, I had to order up another one. I needed extra...

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Helpful?
Thank Just_Another_Gringa
Rio das Ostras, Brazil
Reviewed 18 January 2017

The location of the hotel allows easy access to public transportation, shopping malls and also for those who enjoy walking take a walk around to Ibirapuera Park. And also you can go to the supermarket to shop, as well as some good restaurants

Review collected in partnership with Accorhotels.com
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Helpful?
Thank PedroBrum
Rio de Janeiro
Reviewed 8 September 2016

Reservation for 2 adults + 2 Chd, they don't have 2 rooms intercommunicated. I had to pay upgrade to a "superior" apartment with 2 rooms: old, poor decorated, beneath the academy (waked with the repetitive sound of the threadmill on my head). No wellcome or advantages for a Le club member. It is not a Mercure pattern hotel.

Review collected in partnership with Accorhotels.com
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Helpful?
Thank AlexFelixRio
h3538-gm, Gerente at Hotel Mercure SP Moema, responded to this review

Dear Thank you for taking the time to tell us about your experience at the Mercure SP Moema. I am sorry that your experience did not meet all your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please...

Frankfurt, Germany
Reviewed 12 August 2016

This is a fairly good apart hotel in the Moema district of Sao Paulo. It is fairly quiet except for the occasional jet liner, but that noise thankfully is mostly during the day. It is a good distance away from the metro but there is easy access to buses which can take you to all parts of Sao Paulo. The...

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Helpful?
Thank Cutty1954
h3538-gm, Manager at Hotel Mercure SP Moema, responded to this review

Dear, We very much appreciate your comments regarding your stay at the Mercure SP Moema. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank...

Rio das Ostras, Brazil
Reviewed 4 August 2016

The team of hotel staff is always ready to help when requested. The location of this hotel allows the use of public transport (bus, taxi, metro) and also practice of sport to the Ibirapuera Park, like walking.

Review collected in partnership with Accorhotels.com
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Helpful?
Thank PedroBrum
h3538-gm, Manager at Hotel Mercure SP Moema, responded to this review

Dear: We very much appreciate your comments regarding your stay at the Mercure SP Moema. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank...

Valinhos, SP
Reviewed 27 July 2016 via mobile

Well placed at the heart of Moema, this hotels has fair services and prices. Very nice people. Surrounded by several dinner and bar choices at walking distance. Good.parking services It has a good breakfast, spacious rooms but need a reform. For Business or weekends

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Helpful?
Thank LuizLuccas
h3538-gm, Gerente at Hotel Mercure SP Moema, responded to this review

Dear Luccas: We very much appreciate your comments regarding your stay at the Mercure SP Moema. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services....

A TripAdvisor Member
Campinas, Brazil
Level Contributor
6 reviews
6 hotel reviews
1 helpful vote
Reviewed 20 July 2016

I have stayed for several times in this hotel, and would for sure stay again. They have very good services and location is excellent, with several restaurants, bars, market places, and the Ibirapuera Park nearby, where we can easily get by walk. The subway is not that close, but not far to get to the nearest subway station by Taxi...

Review collected in partnership with Accorhotels.com
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Helpful?
Thank A TripAdvisor Member
h3538-gm, Gerente at Hotel Mercure SP Moema, responded to this review

Dear: We very much appreciate your comments regarding your stay at the Mercure SP Moema. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank...

Curitiba, Brazil
Reviewed 16 May 2016

I lived here almost 3 weeks, I really appreciated its great localization closing to the very good restaurants, easy to go by walking. It is also not so far from the Ibirapuera park (~1km). Remarks: - Sometimes my room manifested a bad smell/odor, I think came from the bathroom, I did not complain due to the fact most of the...

Review collected in partnership with Accorhotels.com
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Helpful?
Thank hdsjr
h3538-gm, Gerente geral at Hotel Mercure SP Moema, responded to this review

Dear Client, We very much appreciate your comments regarding your stay at the Mercure SP Moema. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services....

Kassel, Germany
Reviewed 24 April 2016

We loved the location of the hotel. There's a bus stop, a pharmacy and a supermarket nearby. The room itself was like a little apartment with a living room with a sofa, lots of cupboard space and a sink and kitchen corner. The bed was comfortable and the air conditioning efficient. The staff is very friendly. Only negative comment would...

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Helpful?
Thank ThakurMD
h3538-gm, Gerente geral at Hotel Mercure SP Moema, responded to this review

Dear ThakurMD: Thank you for taking the time to tell us about your experience at the Mercure SP Moema. I am sorry that your experience did not meet all your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us....

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
GreenLeadersSilver level
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
Room types
  • Accessible rooms
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Meeting Rooms
  • Multilingual Staff
  • Room Service
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
Official Description (provided by the hotel)
3 star Mercure Apartments Moema is located in Moema, close to the main business centre, between Ibirapuera shopping centre and Ibirapuera park. Also close to renowned bars, such as Mercedes Cafe, Armazem Paulista, Dona Flor, D Loon and Elephant, it is an excellent choice for business and leisure travellers. The hotel offers 118 apartments, pool, sauna and fitness room. ... more   less 

Additional Information about Hotel Mercure SP Moema

Address: Avenida Lavandisca 365 | Moema, Sao Paulo, State of Sao Paulo 04515-010, Brazil
Region: Brazil > State of Sao Paulo > Sao Paulo
Price Range: $85 - $147 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Mercure SP Moema 4*
Number of rooms: 79
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com and ACCOR so you can book your Hotel Mercure SP Moema reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hotel Mercure SP Moema Sao Paulo, Brazil
Hotel Style:
#19 Green Hotel in Sao Paulo
#45 Romantic Hotel in Sao Paulo
#53 Luxury Hotel in Sao Paulo
#86 Business Hotel in Sao Paulo
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Mercure SP Moema staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Book ahead of time and join the accorhotels programme for a good deal”
 of 5 bubbles ThakurMD, 23 Apr 2016 | Read review
“High floor rooms tend to be quieter”
 of 5 bubbles AV8R7, 1 Aug 2014 | Read review
“easy access to restaurants and other facilities”
 of 5 bubbles DurvalF, 15 Apr 2014 | Read review
“There is only one two room apartment in the hotel”
 of 5 bubbles CALEMR, 11 Mar 2013 | Read review
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