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Mercure Sao Paulo Times Square Hotel

CancelonUSD 74*
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11/06/2017 12/06/2017
1 room 2 adults 0 children
USD 82*
USD 74*
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Mercure Sao Paulo Times Square Hotel
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298 Reviews from our TripAdvisor Community

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Showing 31: English reviews
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france
Reviewed 4 weeks ago via mobile

Amazingly noisy room, you will need to pay in advance (I'm accor member, first time I experience this) It's basically a low class hotel overpriced that should not be called a Mercure. Rooms are old and clearly need a refresh. Advise: don't spend your money here.

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Helpful?
Thank DeRuijter
Mendes R, Quality Service at Mercure Sao Paulo Times Square Hotel, responded to this review

DeRuijter, Thanks for sharing your experience at the Mercure Hotel Times Square. We're sorry we have not exceeded your expectations during your stay. At Mercure, we strive to provide a superior service experience for every customer;your feedback is very important to us. We have superior apartments available with tiled floors and new furniture in case you want to make new...

Al Khobar, Saudi Arabia
Reviewed 4 April 2017 via mobile

It is a basic hotel in São Paulo where first the location is good but the main issue here is the language ( same as many other places in Brazil ) the English language is not so popular so for some one who does not speak Portuguese it is very difficult to mange , however the rooms are not ,...

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Helpful?
Thank Hisham A
Mendes R, Mercure Guarantee Service at Mercure Sao Paulo Times Square Hotel, responded to this review

Dear Mr. Hisham A, Thanks for sharing your experience at the Mercure Hotel Times Square. We're sorry we have not exceeded your expectations during your stay. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. About the points indicated front desk has been warned and situations like these...

Macapa, AP
Reviewed 6 March 2017

nice place, very good accommodations, gentle staff, they didn't offer a good arrew options for breakfast because they are restructuring de breakfast area-restaurant. The fee they charge is compatible.

Review collected in partnership with Accorhotels.com
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Helpful?
Thank Vicente G
Mendes R, Depto Qualidade at Mercure Sao Paulo Times Square Hotel, responded to this review

Dear Mr. Vicente G, We appreciate your comments regarding your stay at the Mercure Sao Paulo Times Square Hotel. It is always a pleasure to receive feedback of our guests. In this period the breakfast service was provisionally attended on the Pilotis floor of the events department area; and we work without the intention of harming the hosting of our...

Beirut, Lebanon
Reviewed 22 November 2016

I have stayed more than once in this hotel. The refurbishment made the rooms more clear and modern. The breakfast continues to be very good and the location is the best, in a calm neighbourhood, near ibirapuera park and ibirapuera shopping.

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Helpful?
Thank Roberto N
Mendes R, Depto Qualidade at Mercure Sao Paulo Times Square Hotel, responded to this review

Dear Roberto N, Thank you for choosing Mercure SP Times Square for your recent staying. We highly appreciated you for sharing your great stay experience on TripAdvisor community and we have shared your feedback with all our associates. Thank you again for taking time to write this review and our team look forward to welcoming you back for another memorable...

Rio de Janeiro, RJ
Reviewed 8 November 2016

I would not recommend this hotel. Many rooms were been refurbished, extremely bad for those who have asthma like me. So I tried other rooms, but all of them had smell of dust. Some employees seemed to solve our problem, but one of them was ironic. He was wearing a suit at the time of our check-out. Some weeks later,...

Review collected in partnership with Accorhotels.com
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Helpful?
Thank Luiz L
Mendes R, Depto Qualidade at Mercure Sao Paulo Times Square Hotel, responded to this review

Dear guest Luiz L, Thanks for sharing your experience at the Mercure Hotel Times Square. We're sorry we have not exceeded your expectations during your stay. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. About the points indicated maintenance departments and front desk have been warned and...

Portugal
Reviewed 1 October 2016 via mobile

Moema is probably one of the best districts of São Paulo. From this hotel, walking distance , you can find a lot of restaurants ( at good prices ) and services as well a good mall - ibirapuera. I have stayed here in different occasions and the staff is friendly and well trained . By the way being a gold...

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Helpful?
Thank tanatol
Mendes R, Depto Qualidade at Mercure Sao Paulo Times Square Hotel, responded to this review

Dear Tanatol, Thank you for taking the time to tell us about your experience at the Mercure Sao Paulo Times Square Hotel. We are glad with your comments, we appreciate it! We hope tou see you very soon. Renata Mendes

Stratford-upon-Avon, United Kingdom
Reviewed 7 September 2016

The hotel is very well located for business, has a taxi rank right outside and is surrounded by several places to eat. The staff is very friendly and the restaurant in the hotel is all right. The renovated rooms are roomy, nice and modern, breakfast is a bit basic but pretty good, and the restaurant is all right. The swimming...

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Helpful?
1Thank Fernando O
Mendes R, Depto Qualidade at Mercure Sao Paulo Times Square Hotel, responded to this review

Mr. Fernando, Thanks for choosing Mercure SP Times Square! We are grateful for the comments about your stay in Mercure. We hope that you will still consider us for your future São Paulo travel needs. Regards, Renata Mendes

Itu
Reviewed 15 August 2016

Very good dependencies, good location, near the airport and business center. Very good rooms, with facilities for business travelers. Excellet service in reception and room service. The hotel has the option of late check out.

Review collected in partnership with Accorhotels.com
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Helpful?
Thank marcusvfdapper
Mendes R, Quality Service at Mercure Sao Paulo Times Square Hotel, responded to this review

Dear Mr. marcusvfdapper, Thanks for choosing Mercure SP Times Square! We are grateful for the comments about your stay in Mercure. We hope that you will still consider us for your future São Paulo travel needs. Regards, Renata Mendes

Reviewed 22 July 2016 via mobile

I stayed at Mercure Times Square for four nights on business. The hotel is a simple hotel, but good enough for a simple business stay. The room was very clean, and the wifi worked well. The staff was friendly and accommodated me with a missing toothbrush/toothpaste and ironing board. The fitness center is a bit outdated, but generally functional. I...

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Helpful?
Thank CZ1143
Mendes R, Quality Service at Mercure Sao Paulo Times Square Hotel, responded to this review

Mr. CZ1143, Thanks for sharing your experience at the Mercure Hotel Times Square. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future....

Portugal
Reviewed 11 June 2016

Moema is one of the best districts in SP. Several great restaurants and mall nearby. This hotel is very well located. Rooms are somewhat reflecting time ( they do not look very modern ) but are quite and clean. The restaurant in the hotel is quite good and the breakfast was very nice.

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Helpful?
Thank tanatol
Mendes R, Quality Service at Mercure Sao Paulo Times Square Hotel, responded to this review

Dear tanatol, Thanks for choosing Mercure SP Times Square ! We appreciate your comments about our hotel and inform you we are in process of renovations of our rooms; we hope to see you soon to visit the new apartments. Regards, Renata Mendes Quality Service Mercure SP Times Square

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Free High Speed Internet ( WiFi )
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About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Pool
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Meeting Rooms
  • Room Service
  • Dry Cleaning
Official Description (provided by the hotel)
The Mercure São Paulo Times Square hotel is in a prime spot in the heart of the Moema district, with its variety of shops, facilities, bars and restaurants. It is located close to Congonhas Airport, Avenida Ibirapuera, Ibirapuera shopping center and Ibirapuera Park, with easy access to Avenida 23 de Maio, Avenida dos Bandeirantes, Rodovia dos Imigrantes and São Paulo Expo. ... more   less 

Additional Information about Mercure Sao Paulo Times Square Hotel

Address: Avenida Jamaris 100 | Torre 1 - Moema, Sao Paulo, State of Sao Paulo 04078-000, Brazil
Region: Brazil > State of Sao Paulo > Sao Paulo
Price Range: $75 - $145 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Sao Paulo Times Square Hotel 4*
Number of rooms: 120
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Hotwire, Orbitz, Cancelon, Travelocity, Booking.com, Priceline, ACCOR, TripOnline SA, Evoline ltd, HotelQuickly and Hotel.de so you can book your Mercure Sao Paulo Times Square Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Mercure Sao Paulo Times Square Hotel Brazil
Hotel Style:
#55 Luxury Hotel in Sao Paulo
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Sao Paulo Times Square Hotel staff and other travellers.
1 question
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Questions? Get answers from Mercure Sao Paulo Times Square Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The refurbished ones. The process is practically complete”
roberton955, 22 Nov 2016 | Read review
“The renovated rooms are on the higher floors and are only R$20 more than the more dated ones”
  • Renovated room on the 9th floor
MadArgy, 7 Sep 2016 | Read review
“high floor”
tanatol, 10 Jun 2016 | Read review
“Stay away.”
andrebN1484RO, 4 Apr 2016 | Read review
“Ask for the reformed rooms.”
josericardoo2015, 24 Feb 2016 | Read review
5 of 5
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USD 74* /night
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Prices are for 1 room, 2 adults
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