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Renaissance Sao Paulo Hotel

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Renaissance Sao Paulo Hotel
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1,875 Reviews from our TripAdvisor Community

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Showing 713: English reviews
Reviewed 12 January 2017 via mobile

I want to write this to everyone but specially to the @renaissanceSP Team and to people that have not being here before, this is the best Marriott property I stayed in EVER! I'm a platinum member and more than ever I'm a Marriott forever client! They love working for Marriott, but they make me feel at home here! My second...

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Helpful?
Thank Emerson S
RenaissanceSP, General Manager at Renaissance Sao Paulo Hotel, responded to this review

Dear guest, Wow, I am speechless over your review! Thank you so much for sharing your thoughts with future travelers! We are so proud to learn that we are your favorite Marriott property in the world! It is a pleasure to take excellent care of a Platinum Member and family, and we are delighted to know we have always been...

Reviewed 8 January 2017 via mobile

While I generally loathe this city for the out of control crime and pollution and horrible traffic, I do think this hotel is pretty slamming. The rooms are large and quite comfy womfy and the places of eating are darn good too.

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Helpful?
Thank Alzor S
RenaissanceSP, Manager at Renaissance Sao Paulo Hotel, responded to this review

Dear guest, Thank you for reviewing your stay. I am glad you had a good time at our property, and I appreciate your kind comments regarding the rooms and food & beverage options. Next time, we invite you to our “R Life Live” events at the Living Lounge bar, where a mix of special drinks, live music and local DJ's...

Rio de Janeiro
Reviewed 3 January 2017

My wife and I stayed at this hotel for two nights on business. While the architecture on the outside is a bit dated, as soon as we walked through the front door we were in a cool oasis of urbane class. The front desk staff were very friendly and willing to humor my bad Portuguese, although almost all of the...

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Helpful?
Thank wwpalmer
RenaissanceSP, General Manager at Renaissance Sao Paulo Hotel, responded to this review

Dear guest, Thank you so much for such a positive review! I am glad you had a great experience at our property, and that you enjoyed different aspects of your stay such as the view from your room, our strategic location and beautiful Lobby Bar. I am also delighted that we were able to provide you with excellent service. Our...

Los Angeles, California
Reviewed 27 December 2016 via mobile

We spent two great days at the Renaissance São Paulo . From the check in on Christmas Day which was warm and inviting to the executive lounge service we felt welcomed and relaxed. Especially thank Carter at front desk and Victor in executive lounge for good service. I would highly recommend the club floor where the service at breakfast and...

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Helpful?
Thank Stan B
RenaissanceSP, General Manager at Renaissance Sao Paulo Hotel, responded to this review

Dear guest, Thank you so much for taking your time to send us this marvelous picture and amazing review through TripAdvisor. I am very glad to read you had a complete Renaissance experience. I have personally shared your comments with Carter and Victor who were thrilled by your kind words and asked me to thank you. Next time in São...

Washington DC, District of Columbia
Reviewed 23 December 2016

This hotel is still very good. This is my fourth stay at this hotel. Rooms are nice. The executive lounge is one of the best I have experienced. The view from the lounge is extraordinary. The staff is friendly and helpful. The location is nice, with a number of restaurants and clubs in the immediate area.

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Helpful?
Thank Pinecone-sw
RenaissanceSP, Manager at Renaissance Sao Paulo Hotel, responded to this review

Dear guest, Thank you so much for sharing such an awesome review regarding your last experience in São Paulo! I am thrilled to read this is your fourth time with us and that you had a complete experience while at the Renaissance São Paulo Hotel! Next time in town, make sure to pay a visit at the Living Lounge Bar...

Columbus, Ohio
Reviewed 21 December 2016

First the good. The room was spacious and clean. The bed was big and comfortable. There was a nice desk in the room and it did come with a coffee maker and two packets of coffee. Something that I could not find out ahead of time was whether they have 220 electric, since different parts of Brazil have different currents....

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1Thank NoneColumbus
RenaissanceSP, Director of Rooms at Renaissance Sao Paulo Hotel, responded to this review

Dear guest, Thank you for taking some of your time to share your experience with us. I'm glad to know your bed, the room and it's amenities as the coffee maker. Also, please accept my apologies for not meeting your expectations regarding the other aspects of your stay. I've personally shared your comments with our Management team in order to...

New York City, New York
Reviewed 11 December 2016

This was my 3rd stay at this hotel in Sao Paulo. Each time I notice a steady an strong level of service, independent of the staff members. They all seem to be willing to help with a smile. I am most impressed. Of course the rooms are very nicely appointed, and the breakfast in the club room, 23rd floor is...

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Thank EK10000
RenaissanceSP, General Manager at Renaissance Sao Paulo Hotel, responded to this review

Dear guest, Thank you so much for taking time to share your Renaissance experience through TripAdvisor. I am very glad to read our Ambassadors went above and beyond during your stay presenting a 5-star level of service. Next time in town, make sure to discover our Terraço Jardins. Our main restaurant offers the best of São Paulo’s cuisine from the...

Reviewed 10 December 2016 via mobile

I have to come to São Paulo several times a year on business and I always stay at Renaissance Hotel. Here is why I highly recommend this hotel!! Pros: - Staff is extremely friendly and helpful. - a lot of security inside and outside of the hotel. You feel completely safe staying there! - rooms are spacious, clean, with great...

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Thank Cris S
RenaissanceSP, Director of Rooms at Renaissance Sao Paulo Hotel, responded to this review

Dear guest, Thank you so much for sharing such a complete and detailed review! I am happy to read that you enjoyed the most of the Renaissance experience. Also, thank you for bringing me your concerns regarding the hotel’s voltage pattern. I will bring this topic with our management team so we can discuss it in the near future. I...

Rye, United Kingdom
Reviewed 7 December 2016

Lovely modern business hotel with great staff and just where you need to be in SP. Certainly not cheap but VFM. Club floors have breakfast and cocktails/nibbles included in the rate. I'd certainly stay here again!

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Thank AttackoftheTAs
RenaissanceSP, General Manager at Renaissance Sao Paulo Hotel, responded to this review

Dear guest, Thank you so much for taking your time to use TripAdvisor to share you comments with other travelers. I am very happy to read you enjoyed our facilities, the Club Lounge and our privileged location. Next time your plans bring you to São Paulo visit the Bytes Café. This lovely place located at the SP Floor offers a...

Reviewed 6 December 2016 via mobile

I spent a week at the hotel and I was pleasantly surprised by quality of the Fitness center and the caliber of the Fitness instructors. Jessica, Diego and Mariana at the Fitness center are exceptional at their jobs and I am glad that our paths crossed. The staff (including Barbara and Ana) at the Concierge Level were also very helpful...

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Helpful?
Thank Sanjay S
RenaissanceSP, Guest Relations Manager at Renaissance Sao Paulo Hotel, responded to this review

Dear guest, Thank you so much for using the TripAdvisor to share your Renaissance experience! I am very happy to read you had a good vibe at our Fitness Center and Club Level. I've shared your comments with Jessica, Diego, Mariana, Barbara and Ana and they were thrilled with them and asked me to thank you! Did you have the...

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Staying in Jardins

Neighbourhood Profile
Jardins
Located just below important Paulista Avenue, Jardins is the junction of four smaller neighbourhoods: Jardim Paulista, Jardim América, Jardim Europa and Jardim Paulistano. It is an upper-class area, offering a variety of things to do, including shopping, museums and parks. The neighbourhood is well known for “Oscar Freire”– the most luxurious street in the city, packed with high-end boutiques. In Jardins you will also find a trendy museum, São Paulo Museum of Image and Sound (MIS), which people often line up for hours to visit. If green space is what you're after, take time to relax at Trianon Park, a refuge in the heart of Paulista Avenue.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Breakfast included
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Breakfast included
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
At the Renaissance Sao Paulo Hotel, we're committed to delivering you with the luxury experience of a lifetime. Our 5-star hotel is situated in downtown Sao Paulo, Brazil, within walking distance of top-quality shopping, dining, entertainment and cultural attractions. Stretch out and relax in your spacious, gracefully designed hotel room or suite; every room boasts a flat-screen TV, luxury bedding, high-speed Wi-Fi access, an ergonomic workspace, a mini-bar and much more. Stay in shape at our fully equipped fitness center, take a refreshing swim in our heated outdoor pool or satisfy your palate with innovative cuisine at one of our on-site restaurants. In addition, no stay at our hotel would be complete without a visit to our renowned signature spa. If you're looking to host a meeting or wedding here in Brazil, you can take advantage of more than 20,000 square feet of modern, flexible venue space and a certified planning team. It's all waiting for you at the 5-star Renaissance Sao Paulo Hotel. ... more   less 

Additional Information about Renaissance Sao Paulo Hotel

Address: Alameda Santos 2233, Sao Paulo, State of Sao Paulo 01419-101, Brazil
Region: Brazil > State of Sao Paulo > Sao Paulo > Jardins
Price Range: $213 - $512 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Renaissance Sao Paulo Hotel 5*
Number of rooms: 444
Reservation Options:
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Also Known As:
Renaissance Sao Paulo Hotel Brazil
Sao Paulo Renaissance
Hotel Style:
#1 Family Hotel in Sao Paulo
#4 Spa Hotel in Sao Paulo
#4 Business Hotel in Sao Paulo
#4 Romantic Hotel in Sao Paulo
#6 Luxury Hotel in Sao Paulo
#12 Green Hotel in Sao Paulo
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Questions & Answers

Here's what travellers have asked, with answers from Renaissance Sao Paulo Hotel staff and other travellers.
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Questions? Get answers from Renaissance Sao Paulo Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Pick a room with executive lounge access, the executive lounge is worth the extra cost.”
 of 5 bubbles Delfin111Malta, 18 Jan 2017 | Read review
“Join the Marriott rewards program to qualify for an upgrade if available.”
 of 5 bubbles Guerrero303, 11 Jan 2017 | Read review
“the higher the floor the better, try to get access to the club for breakfast and happy hours, etc.”
 of 5 bubbles EK10000, 10 Dec 2016 | Read review
“Any high floors would be good”
 of 5 bubbles 773bhaveshs, 20 Nov 2016 | Read review
“High floors offer a beautiful view of the city”
 of 5 bubbles 967AF, 13 Nov 2016 | Read review
5 of 5