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Renaissance Sao Paulo Hotel

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Renaissance Sao Paulo Hotel
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1,932 Reviews from our TripAdvisor Community

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Valparaiso, Chile
Reviewed yesterday NEW

the hotel has very good service, quite comfortable location; also the restaurant is very good and breakfast as well. The rooms are very comfortable; the hotel also has swimming pool and spa to enjoy your stay.

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Helpful?
Thank jorgelinasantibanez
Florida
Reviewed 1 week ago

Very good room. Nice food presentation at the lobby bar. Friendly staff overall, all spoke English. Bathroom/shower showed wear and tear and could use some TLC. Cold A/C, Fast Wi-Fi. No issues. Big gym, gets very busy, as it is also a gym club. That staff was not so pleasant. Sauna access for an additional fee. Breakfast was ok. Room...

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Helpful?
Thank dooandherb
Reviewed 1 week ago

Do you like the hotel to cheat on your bill and charge you more? Do you enjoy random calls at 6am on your vacation? Fancy the sound of a toilet flush all day and all night? Want an adventure where the hotel security would block all elevators and prevent you from getting into your room? You are into noisey air...

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Helpful?
Thank cajapan
RenaissanceSP, Director of Rooms at Renaissance Sao Paulo Hotel, responded to this review

Dear guest, Thank you for bringing this situation to our attention. Your feedback is important to us. Please accept our apologies for not meeting your expectation while staying with us. We will look into the situation you've mentioned in order to see where we missed and retrain our team in order to avoid any future recurrence. We look forward to...

Curitiba, PR
Reviewed 2 weeks ago via mobile

I go to Sao Paulo for work approximately twice a year for the past 7 years and always stayed at Renaissance for a week each time. Last year I was so happy about the consistency of this hotel and its good services that I wrote a nice review to compliment the staff (see review from 20.03.2016). They were always very...

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Helpful?
Thank LedCB
RenaissanceSP, General Manager at Renaissance Sao Paulo Hotel, responded to this review

Dear guest, Thank you for bringing your situation to our attention. Your feedback is crucial in our continuous search for service excellence. I have personally talked to our Food and Beverage Manager in order to understand better the situation you have pointed out in order to have the best outcome for both sides whenever you decide to return to the...

Chicago, Illinois
Reviewed 2 weeks ago

Stayed at the hotel many times. Perfect for accessing Sao Paulo. Security is great. The executive lounge on the top floor is outstanding. Great food and beverages at night. Breakfast is also served. The staff all speak English and have always gone out of their way to make my trip very enjoyable. I loved the exercise area as well as...

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Helpful?
Thank Sixonthego_50
RenaissanceSP, Manager at Renaissance Sao Paulo Hotel, responded to this review

Dear guest, Thank you so much for a lovely review. I am so glad to hear we were able to meet and exceed your expectations in so many different aspects of your stay such as location, breakfast services, the executive lounge and The SPA @Renaissance. Next time, save your Sunday for a bike ride on Paulista Avenue followed by a...

Reviewed 3 weeks ago via mobile

Excellent hotel with excellent team, very much in centre to many restaurants.in lounge they make lovely Caipirinhas with different fresh fruits.Silvia at Front desk was very proactive and gave us late check out.

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Helpful?
Thank Jayensh
RenaissanceSP, Manager at Renaissance Sao Paulo Hotel, responded to this review

Dear guest, Thank you for a lovely review. It sounds like you had a delightful experience at our hotel when you tasted the locally famous "Caipirinha" at the Club Level on the 23rd floor while admiring the beautiful view of São Paulo’s skyline. I am also proud to hear our staff was able to make you feel welcome during the...

USA
Reviewed 3 weeks ago

We enjoyed our quick stay at the Renaissance. We were upgraded to a suite which was large and comfortable with a sitting room and a separate bedroom. The bed was comfortable and the room was very clean. The AC worked well. The hotel is well located in a safe neighborhood and we walked around to restaurants and such. Hotel staff...

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Helpful?
Thank adamtope23
RenaissanceSP, General Manager at Renaissance Sao Paulo Hotel, responded to this review

Dear guest, Thank you for your excellent review! It is great to hear that our staff was able to make your stay even better by accommodating an upgrade to one of our beautiful suites at check-in. Our guests are so important to us and I am glad you felt comfortable and safe at our property. We are indeed well located...

Reviewed 4 weeks ago

I was at the hotel for only one night, but wish it could have been a longer stay. I had a very comfortable room, fast and easy wifi, and a great executive lounge, with very good food and drinks. Breakfast was also excellent. Service was uniformly good.

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Helpful?
Thank Dan G
RenaissanceSP, Manager at Renaissance Sao Paulo Hotel, responded to this review

Dear guest, Thank you for an excellent review of our property. I am glad we were able to meet and exceed your expectations, and thank you for your kind words on our service and facilities. To make your next stay even better, we invite you to visit The SPA @Renaissance. My recommendation is the “Renaissance Signature Massage”, performed with Amazonia...

BsAs
Reviewed 4 weeks ago via mobile

The Renaissance in Sao Pablo is in a good location close to good restaurants and even has a theatre where one can enjoy good music. The rooms are very comfortable, breakfast is varied and should not be missed. The hotel also has restaurants, a pool and a big gym and spa center. Staff very friendly and also ready to help,...

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Helpful?
Thank Patricia V
RenaissanceSP, Manager at Renaissance Sao Paulo Hotel, responded to this review

Dear guest, Thank you for sharing your experience on Trip Advisor. I am glad you’ve enjoyed the different services we offer, such as the theater, restaurants and The SPA @Renaissance. Thank you as well for mentioning our staff – the Renaissance team works daily to make our guests feel welcome and feedback like yours sure is a boost to their...

New York City, New York
Reviewed 20 March 2017

I made a reservation using points for one night, Tuesday, as an Elite. Upon checking in Carmela welcomed me with a warm smile and glass of coco water. They have completed a $40m dollar revocation and looks fantastic . I had a deluxe room high floor, and informed that an upgrade wasn't avail as they were full. Went to room...

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Helpful?
Thank Scott M
RenaissanceSP, General Manager at Renaissance Sao Paulo Hotel, responded to this review

Dear guest, Wow! What an excellent review of our hotel! Thank you for being such a loyal guest; I am so glad to see our staff was able to make an Elite member feel welcome and appreciated, as you well deserve. Camila was flattered by your review, and asked me to say thank you on her behalf. Thank you as...

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Staying in Jardins

Neighbourhood Profile
Jardins
Located just below important Paulista Avenue, Jardins is the junction of four smaller neighbourhoods: Jardim Paulista, Jardim América, Jardim Europa and Jardim Paulistano. It is an upper-class area, offering a variety of things to do, including shopping, museums and parks. The neighbourhood is well known for “Oscar Freire”– the most luxurious street in the city, packed with high-end boutiques. In Jardins you will also find a trendy museum, São Paulo Museum of Image and Sound (MIS), which people often line up for hours to visit. If green space is what you're after, take time to relax at Trianon Park, a refuge in the heart of Paulista Avenue.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Breakfast included
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
At the Renaissance Sao Paulo Hotel, we're committed to delivering you with the luxury experience of a lifetime. Our 5-star hotel is situated in downtown Sao Paulo, Brazil, within walking distance of top-quality shopping, dining, entertainment and cultural attractions. Stretch out and relax in your spacious, gracefully designed hotel room or suite; every room boasts a flat-screen TV, luxury bedding, high-speed Wi-Fi access, an ergonomic workspace, a mini-bar and much more. Stay in shape at our fully equipped fitness center, take a refreshing swim in our heated outdoor pool or satisfy your palate with innovative cuisine at one of our on-site restaurants. In addition, no stay at our hotel would be complete without a visit to our renowned signature spa. If you're looking to host a meeting or wedding here in Brazil, you can take advantage of more than 20,000 square feet of modern, flexible venue space and a certified planning team. It's all waiting for you at the 5-star Renaissance Sao Paulo Hotel. ... more   less 

Additional Information about Renaissance Sao Paulo Hotel

Address: Alameda Santos 2233, Sao Paulo, State of Sao Paulo 01419-101, Brazil
Region: Brazil > State of Sao Paulo > Sao Paulo > Jardins
Price Range: $198 - $529 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Renaissance Sao Paulo Hotel 5*
Number of rooms: 444
Reservation Options:
TripAdvisor is proud to partner with Marriott, Booking.com, Hotwire, Expedia, Cancelon, Travelocity, Hotels.com and TripOnline SA so you can book your Renaissance Sao Paulo Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Renaissance Sao Paulo Hotel Brazil
Sao Paulo Renaissance
Hotel Style:
#1 Family Hotel in Sao Paulo
#4 Romantic Hotel in Sao Paulo
#4 Business Hotel in Sao Paulo
#4 Spa Hotel in Sao Paulo
#6 Luxury Hotel in Sao Paulo
#12 Green Hotel in Sao Paulo
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Questions & Answers

Here's what travellers have asked, with answers from Renaissance Sao Paulo Hotel staff and other travellers.
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Questions? Get answers from Renaissance Sao Paulo Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“End rooms are best”
scottmI1238XT, 20 Mar 2017 | Read review
“Great city views from the lounge and higher floors.”
graham030554, 12 Mar 2017 | Read review
“Pick a room with executive lounge access, the executive lounge is worth the extra cost.”
Delfin111Malta, 18 Jan 2017 | Read review
“Join the Marriott rewards program to qualify for an upgrade if available.”
Guerrero303, 11 Jan 2017 | Read review
“the higher the floor the better, try to get access to the club for breakfast and happy hours, etc.”
EK10000, 10 Dec 2016 | Read review
5 of 5