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Hotel Mercure Sao Paulo Central Towers

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#118 of 322 Hotels in Sao Paulo
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Hotel Mercure Sao Paulo Central Towers
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575 Reviews from our TripAdvisor Community

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Showing 37: English reviews
A TripAdvisor Member
Reviewed 23 March 2016

The hotel was good, but the shower was with problems and the kitchen's light wasn't working. In general, the room was good enough, but can be better. A little suggestion is to have some room instructions printed (like, where we turn on/off the air conditioner, the lights..).

Review collected in partnership with Accorhotels.com

Helpful?
Thank A TripAdvisor Member
Elaine T, Gerente geral at Hotel Mercure Sao Paulo Central Towers, responded to this review

Dear Guest, Thank you for taking the time to tell us about your experience, I am sorry that your experience did not meet your expectations; please allow me to express my apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our... More 

Waterlooville, United Kingdom
Level Contributor
33 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 31 January 2016 via mobile

Stayed here for a few nights whilst in Brazil travelling. The hotel itself was nice and the room very big with all the usual extras. The only bad part was the swimming pool which would have been better if it was roofless so that you could sunbathe. The staff were very nice and helpful though and really helped me out... More 

Helpful?
Thank kevin3444
Elaine T, Gerente geral at Hotel Mercure Sao Paulo Central Towers, responded to this review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Elaine Thome Manager More 

Washington DC, District of Columbia
Level Contributor
768 reviews
135 hotel reviews
common_n_hotel_reviews_1bd8 345 helpful votes
Reviewed 29 January 2016

Since I was planning to visit Sao Paulo, Brazil again and I have a platinum membership with Accor, I decided to make a reservation at one of their hotels. My agent suggested the Mercure Sao Paulo Central Towers Hotel. I was given a room on one of the upper floors which had a pleasant view of the city. The hotel... More 

Helpful?
Thank gabykouchacji
Elaine T, Gerente geral at Hotel Mercure Sao Paulo Central Towers, responded to this review

Dear Guest, Thank you for taking the time to tell us about your experience. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are... More 

Porto Alegre, RS
Level Contributor
243 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 182 helpful votes
Reviewed 25 January 2016 via mobile

Convenient location, close to Liberdade and not far from Brigadeiro. Nice lobby and very good service. Worn out drywall apartaments with makes it very noisy. Good breakfast buffet and not so expensive (R$20) parking

Helpful?
Thank dannlaly
Elaine T, Gerente geral at Hotel Mercure Sao Paulo Central Towers, responded to this review

Dear Guest, Thank you for sharing your experience, and we hope to see you soon. Regards Elaine Thome Manager More 

Level Contributor
33 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 19 December 2015

Parking bad service and time-consuming blackout curtain short entering light in the room broken electrical cabinet door bad service at the cafe in the morning small space with few employees to meet Sweet croisant served at the cafe in the morning were bad

Review collected in partnership with Accorhotels.com

Helpful?
Thank Luis D
Elaine T, Gerente geral at Hotel Mercure Sao Paulo Central Towers, responded to this review

Dear Guest, Thank you for taking the time to tell us about your experience at the Mercure Sao Paulo Central Towers Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate... More 

Manaus
Level Contributor
30 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 9 December 2015

The hotel is not bad, I stayed only for a day while visiting a friend in hospital AC Camargo Cancer Center. Actually, that was the main reason to choose the hotel since it was the best and the closest option available. It has an excellent breakfast. However, the overall look is quite worn. I stayed in a large room, but... More 

Helpful?
Thank wladfb
Elaine T, Gerente geral at Hotel Mercure Sao Paulo Central Towers, responded to this review

Dear Guest, I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.... More 

A TripAdvisor Member
Reviewed 16 November 2015

I usually stay every other week in this hotel. Albeit having a great location and very efficient staff, I had problems this time with an air-conditioning not properly working, dirty bedroom sheet, expired minibar products (expired date of consumption ranging from 6 months-1 month expiration). Every time I stay in the hotel, it looses one star...

Review collected in partnership with Accorhotels.com

Helpful?
Thank A TripAdvisor Member
Elaine T, Gerente geral at Hotel Mercure Sao Paulo Central Towers, responded to this review

Dear Guest, Thank you for taking the time to tell us about your experience at the Mercure Sao Paulo Central Towers Hotel. I am sorry that your experience did not meet your expectations; allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem. All our efforts are concentrated in... More 

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Staying in Bela Vista

Neighbourhood Profile
Bela Vista
Known for its Italian cantinas, Bela Vista is the place to go for great pasta. Also called “Bixiga”, the area is an important cultural part of the city, with the bohemian and the religious costumes of its inhabitants on full display. In August, the large Nossa Senhora Achiropita party fills the streets with a variety of Italian food and music. You can experience the liveliness of the neighbourhood walking through the antiquities fair at Dom Orione Square or visiting the “Brazilian Caminito”, a version of the Argentinian street complete with colorful buildings. Bela Vista is also home to the traditional samba school “Vai-Vai”. Buy a ticket to a rehearsal and get a taste of what Carnival is like.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
GreenLeadersBronze level
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Conference Facilities
  • Multilingual Staff
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
168 apartment hotel. Mercure Apartments Central Towers 3 star hotel is close to Avenida Paulista and Avenida 23 de Maio, an optimal location for business and leisure, 6 km from Congonhas airport and 30 km from Guarulhos international airport. The hotel features an international restaurant, bars, a business centre, an indoor heated pool, sauna, a gym, a meeting room and a helipad. ... more   less 

Additional Information about Hotel Mercure Sao Paulo Central Towers

Address: Rua Maestro Cardim 407 | Paraíso, Sao Paulo, State of Sao Paulo 01323-000, Brazil
Region: Brazil > State of Sao Paulo > Sao Paulo > Bela Vista
Price Range: $90 - $124 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Mercure Sao Paulo Central Towers 3.5*
Number of rooms: 168
Reservation Options:
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Also Known As:
Hotel Mercure Sao Paulo Central Towers Brazil
Hotel Style:
#28 Green Hotel in Sao Paulo
#95 Business Hotel in Sao Paulo
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Mercure Sao Paulo Central Towers staff and other travellers.
6 questions
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Questions? Get answers from Hotel Mercure Sao Paulo Central Towers staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms on higher floors are better (remodelled).”
 of 5 bubbles SergioMorilo, 10 Sep 2015 | Read review
“Select a newer room. Preferably 10th floor and above.”
 of 5 bubbles MehtasKD, 25 Sep 2013 | Read review
“Demand a refurbished room above level 5”
 of 5 bubbles LondonMariner, 9 Sep 2013 | Read review
“Ask for non smoking room prior arrive. There are few available.”
 of 5 bubbles GuilhermeBarros, 23 Jan 2012 | Read review
“Ask for a larger room at the same price.”
 of 5 bubbles DisruptingTravel, 6 Jul 2011 | Read review
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