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    Mercure Santos

    Avenida Washington Luis 565 | Boqueirao, Santos, State of Sao Paulo 11055-001, Brazil
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    USD 101*
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    USD 86*
    USD 86*
    Traveller (442)
    Room & Suite (213)
    Pool & Beach (42)
    Mendes Plaza Hotel
    647 reviews
    #1 of 21 hotels in Santos
     
    Novotel Santos
    356 reviews
    #2 of 21 hotels in Santos
     
    Grand Hotel Guaruja
    349 reviews
    #1 of 25 hotels in Guaruja
     
    Comfort Hotel Santos
    765 reviews
    #3 of 21 hotels in Santos
     
    Overview
    • Excellent31%
    • Very good46%
    • Average17%
    • Poor3%
    • Terrible3%
    Travellers talk about
    “great view” (6 reviews)
    “top floor” (8 reviews)
    “sea front” (3 reviews)
    Free Wifi
    Breakfast Buffet
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Room Service
    Suites
    Rooftop Bar
    Fitness centre
    Multilingual Staff
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Rooftop Terrace
    Private Balcony
    4.0 Star Hotel
    All hotel details
    Mendes Plaza Hotel
    647 reviews
    #1 of 21 hotels in Santos
     
    Novotel Santos
    356 reviews
    #2 of 21 hotels in Santos
     
    Grand Hotel Guaruja
    349 reviews
    #1 of 25 hotels in Guaruja
     
    Comfort Hotel Santos
    765 reviews
    #3 of 21 hotels in Santos
     
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    Rooms
    6 Aug.7 Aug.
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    Reviews (906)
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    1 - 5 of 72 reviews

    Reviewed 2 weeks ago

    The hotel is at the beach, with a wonderful view: all of the rooms have a balcony. The staff is very friendly. The rooms are so spacious (about 500 SqFt), with a bedroom and a living room with sofa and table. The breakfas (included in...More

    Review collected in partnership with Novotel Hotels
    Thank jcorrea2017
    Response from MercureSantos, Front Office Manager at Mercure SantosResponded 2 weeks ago

    Dear JCorrea2017 We would like tell you, thank you for choosing Mercure Santos for your accommodation and also for answering our quality evaluation research, extremely important to our continuous improvement of quality of services. Your notes were shared with our teams in order to reinforce...More

    Reviewed 1 June 2017 via mobile

    You can't beat the location of this hotel. It is right on the beach across the street. The furniture in the rooms though seems original to it's 2002 construction and looks worn. We had lights in our room that were burned out. I spoke to...More

    Thank Greg W
    Response from MercureSantos, Front Office Manager at Mercure SantosResponded 16 June 2017

    Dear Mr. Walleke, We thank you for choosing Mercure Santos for your accommodation and also for answering our quality evaluation research, extremely important to our continuous improvement of quality of services. Your notes were shared with our teams in order to reinforce the positive points...More

    Reviewed 15 February 2017

    Nice location right on the beach and very central. Staff friendly, rooms are excellent - large. Restaurant is to be avoided. It is overpriced and not very good. Many other restaurants where I would rather than here.More

    Review collected in partnership with Accorhotels.com
    Thank STM_Hamburg
    Response from MercureSantos, Gerente geral at Mercure SantosResponded 17 February 2017

    Dear STM_Hamburg, We’d like to thank you for share your experience in Mercure Santos with us. Be sure your feed back is very important and will encourage us to keep on providing a good quality of services. Your notes were shared with our teams in...More

    Reviewed 2 February 2017

    The Mercure in Santos to me was a bit of a disappointment. It is very well located but the hotel itself leaves much to be desired. There aren`t enough elevators and i found myself always waiting a lot for the elevator. The room was comfortable...More

    Thank Deirdre D
    Response from MercureSantos, Gerente geral at Mercure SantosResponded 3 February 2017

    Dear Deirdre D, We very much appreciate your comments regarding your stay at Mercure Santos Hotel. Thanks for the compliments addressed to most of our staff ! I am sorry that your experience did not meet your expectations in some aspects but rest assured that...More

    Reviewed 8 January 2017

    POSITIVE Very good Location, in front of Gozaga and a lot of restaurants around Very good swimming Pool ... good views as well The 2 bed room it is very big and has good views Very clean NEGATIVE If you are Accor platinum member, just...More

    Thank Paulo M
    Response from MercureSantos, Gerente geral at Mercure SantosResponded 24 February 2017

    Dear Paulo M, Thank you for taking the time to review your stay at Mercure Santos hotel. For us, your opinion is very important! We have already shared with all collaborators the observations about the points that require improvements highlighted in your research. We are...More

    Mendes Plaza Hotel
    647 reviews
    #1 of 21 hotels in Santos
     
    Novotel Santos
    356 reviews
    #2 of 21 hotels in Santos
     
    Grand Hotel Guaruja
    349 reviews
    #1 of 25 hotels in Guaruja
     
    Comfort Hotel Santos
    765 reviews
    #3 of 21 hotels in Santos
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Beachfront
    • Fitness Centre with Gym / Workout Room
    • Pool
    • Room Service
    • Restaurant
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Dry Cleaning
    • Business Centre with Internet Access
    • Laundry Service
    • Banquet Room
    • Multilingual Staff
    • Meeting Rooms
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Fitness Centre with Gym / Workout Room
    • Pool
    • Restaurant
    • Bar/Lounge
    Details
    • Price range
    • USD 70 - USD 105 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #2 On the Beach Hotel in Santos
    • #4 Luxury Hotel in Santos
    • #4 Business Hotel in Santos
    • #5 Romantic Hotel in Santos
    • #5 Family Hotel in Santos
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Accessible rooms ,
    • Family Rooms
    • Number of rooms
    • 119
    • Reservation Options
    • TripAdvisor is proud to partner with ACCOR, Booking.com, Priceline, Expedia, Hotels.com, TripOnline SA, Cancelon, Travelocity, Hotwire and HotelQuickly so you can book your Mercure Santos reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Brazil >
    • State of Sao Paulo >
    • Santos
    • Also Known As
    • Mercure Santos Brazil
    Add Photo Photos
    Traveller (442)
    Room & Suite (213)
    Pool & Beach (42)
    Dining (32)
    Hotel & Grounds (163)
    Bathroom (16)
    Family and Play Areas (3)
    Nearby
    Grand Hotel Guaruja
    349 reviews
    8.46 km away
     
    Mendes Plaza Hotel
    647 reviews
    .69 km away
     
    Comfort Hotel Santos
    765 reviews
    3.39 km away
     
    Novotel Santos
    356 reviews
    .64 km away
     
    Nearby Restaurants
    Creperia Da Praia
    221 reviews
    .04 km away
    Bar Heinz
    295 reviews
    .09 km away
    Restaurante Da Franco Santos
    108 reviews
    .01 km away
    Armazen 29 Ltda Me
    117 reviews
    .08 km away
    Nearby Attractions
    St. Anthony Embare Basilica
    618 reviews
    1.01 km away
    Martins Fontes Library
    400 reviews
    .60 km away
    Gonzaga Beach
    1,108 reviews
    .43 km away
    Mendes Convention Center
    436 reviews
    1.40 km away
    Ask a question
    Questions & Answers
    SamTrujillo
    23 July 2015|
    AnswerShow all 3 answers
    Response from Marcos Alonso G | Reviewed this property |
    From The international airport takes about 90 minutes driving to Santos. In the rush hour maybe more. I would hire a taxi and choose the " Rodo Anel" the fastest road to Santos. The driver will save you time and avoid heavy... More
    1
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    Room Tips
    "Ask for a high floor room to enjoy a better view."
    Read review
    "High floor and towards the ocean"
    Read review
    "Request a sea view"
    Read review
    "The higher the better, get close to the roof, enjoy the view."
    Read review
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