We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Mercure Santos

973 reviews
Save
Traveller (473)
Room & Suite (271)
Pool & Beach (64)
Overview
  • Excellent31%
  • Very good46%
  • Average17%
  • Poor3%
  • Terrible3%
Travellers talk about
“great hotel”(5 reviews)
“the hotel staff”(2 reviews)
“wonderful view”(2 reviews)
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
4.0 Star Hotel
All hotel details
Rooms
4 Mar.5 Mar.
|
1 room, 2 adults, 0 children
Standard Room
Getting you more information on this room More
Free Cancellation
Book now, pay at stay!
Select
Show Available Rooms
Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 7 partner sites to see rooms from USD 84.
We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Santos hotels with availability
{"BOOKING_FEATURES": ["IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","VISA_SPONSORSHIP_WEB","IB_EXIT_INTERRUPTER","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_SHOW_AMENITIES_AS_ICONS","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","META_AIR","CHILDREN_SEARCH","IB_INLINE_ROOM_GRID","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","IB_BOOKING_FORM_FAVICON","STORED_CARDS","IB_PRICE_WINS_COPY","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "09da54e7331d4cfe949c9bc1ae45f828", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":2341337,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[39350414],"additionalContentIds":[],"pollCount":0,"checkin":{"day":4,"month":3,"year":2018},"checkout":{"day":5,"month":3,"year":2018},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":84,"entryCurrency":"USD","complete":false,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"09da54e7331d4cfe949c9bc1ae45f828","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":94,"lowestMetaPrice":84,"additionalPartner":false,"highestMetaPriceDisplay":94,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":94,"lowestMetaPrice":84,"highestMetaPriceDisplay":94,"hotelName":"Mercure Santos","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6IjA5ZGE1NGU3MzMxZDRjZmU5NDljOWJjMWFlNDVmODI4IiwiQUlLIjoiYmRiNmQ4NDc0OTYxNDY5ZjgxZWZiMTI4YTZjMWY1OGIifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"isPriceDrawerEnabled":false,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": 1, "checkIn": "04/03/2018", "checkOut": "05/03/2018", "lowestPrice": "USD 84", "hasDates": true, "hacComplete": false, "contentIdMappings": {"39350414":"BookingCom"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_resp_hr_room_grid", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_responsive","template":"ibex_room_grid_responsive__widget","divClasses":"prw_rup prw_ibex_room_grid_responsive","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_responsive__sub_header"},"moduleList":["handlers","tracking"]},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{},"moduleList":["handler"]},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_row_responsive","template":"ibex_room_grid_row_responsive__widget","divClasses":"prw_rup prw_ibex_room_grid_row_responsive","js":{},"dust":{"amenities":"ibex_room_grid_row_responsive__amenities","occupancy":"ibex_room_grid_row_responsive__occupancy","condition_col":"ibex_room_grid_row_responsive__condition_col","price_text":"ibex_room_grid_row_responsive__price_text","reservation_col":"ibex_room_grid_row_responsive__reservation_col"},"moduleList":[]},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"]},"scriptFlags":null}
Reviews (973)Write a Review
Filter reviews
77 results
Traveller rating
14
33
22
4
4
Traveller type
Time of year
LanguageEnglish
More languages
14
33
22
4
4
Show reviews that mention
All reviewsgreat hotelthe hotel staffwonderful viewother placessao paulowalking distancebusiness tripbalconybedroomroofbeach
FilterEnglish
Updating list...
1 - 5 of 77 reviews
Reviewed 4 weeks ago

Very good location, breakfast good, the room is beatiful, the place is a beach perfect for walking and running of bike and other types. Near from restaurants, shoppings, and more other places that you will needed.More

Review collected in partnership with Accorhotels.com
Thank Gledson L
Response from MercureSantos, Front Office Manager at Mercure SantosResponded 3 weeks ago

Dear Mr Lopes, Thank you for taking the time to tell us about your experience at the Mercure Santos Hotel. At Mercure, we strive to provide a superior service experience for every customer, therefore your feedback is very important to us. We are happy to...More

Reviewed 28 November 2017

Very nice hotel and friendly staff with great food in resurant. Great location to the beach right across the street and many places in walking distance to shop and eat. Highly recommend this hotel as great value pricing for the location.More

Review collected in partnership with Accorhotels.com
Thank A5963IZrichard
Response from MercureSantos, Front Office Manager at Mercure SantosResponded 30 November 2017

Dear Mr Richard, Thank you for choosing the Mercure Santos for your stay in the city. We are happy to share such pleasant moments. At Mercure, we strive to provide a superior service experience for every customer, therefore your feedback is very important to us....More

Reviewed 3 October 2017

More

Review collected in partnership with Accorhotels.com
Thank toshirom334
Response from MercureSantos, Front Office Manager at Mercure SantosResponded 16 October 2017

More

Reviewed 31 August 2017

My second stay was excellent at the Mercure Santos Hotel, close to the beach with excellent rooms and with great breakfast / lunch / dinner. In addition, the hotel staff is very helpful in assisting us in various situations.More

Review collected in partnership with Mercure Hotels
1  Thank edilmartinsf
Response from MercureSantos, Front Office Manager at Mercure SantosResponded 2 September 2017

Dear Martins, We would like to thank you for choosing Mercure Santos for your stay and also for answering our quality evaluation research, extremely important to our continuous improvement of quality of services. Your notes were shared with our teams in order to reinforce the...More

Reviewed 8 August 2017

I booked this hotel for a business trip and got really sick when I arrived there. The hotel restaurant offers a great variety of soups for dinner and it helped me to feel better! The room I stayed had very comfortable beds and it was...More

1  Thank Josieannie6637
Response from MercureSantos, Front Office Manager at Mercure SantosResponded 14 August 2017

Dear Josieannie6637, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. We strive to provide a superior service experience for every customer, therefore your feedback is very important to...More

View more reviews
PreviousNext
12345616
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Beachfront
Fitness Centre with Gym / Workout Room
Pool
Room Service
Restaurant
Bar/Lounge
Spa
Hotel Amenities
Room Service
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Banquet Room
Multilingual Staff
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Indoor pool
Outdoor pool
Spa
Details
Price range
USD 83 - USD 111 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 On the Beach Hotel in Santos
#3 Luxury Hotel in Santos
#4 Business Hotel in Santos
#5 Romantic Hotel in Santos
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
USD 83 - USD 111 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 On the Beach Hotel in Santos
#3 Luxury Hotel in Santos
#4 Business Hotel in Santos
#5 Romantic Hotel in Santos
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (473)
Room & Suite (271)
Pool & Beach (64)
Dining (42)
Amenities (6)
Family and Play Areas (3)
Questions & Answers
Ask a question
SamTrujillo
23 July 2015|
AnswerShow all 3 answers
Response from Marcos Alonso G | Reviewed this property |
From The international airport takes about 90 minutes driving to Santos. In the rush hour maybe more. I would hire a taxi and choose the " Rodo Anel" the fastest road to Santos. The driver will save you time and avoid heavy... More
1
Vote
PreviousNext
123456
Room Tips
"Ask for a high floor room to enjoy a better view."
Read review
"High floor and towards the ocean"
Read review
"Request a sea view"
Read review
"The higher the better, get close to the roof, enjoy the view."
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing