We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
See all 18 hotels in Guarulhos

Matiz Guarulhos Aeroporto Hotel

934 reviews
Save
Traveller (232)
Room & Suite (69)
Storyboard
Overview
  • Excellent17%
  • Very good40%
  • Average29%
  • Poor10%
  • Terrible4%
Travellers talk about
“shuttle service”(9 reviews)
“plane spotters”(2 reviews)
“clean rooms”(4 reviews)
Free Wifi
Breakfast Buffet
Air Conditioning
Non-Smoking Rooms
Restaurant
Free Airport Transportation
Room Service
3.0 Star Hotel
All hotel details
Offers from Matiz Guarulhos Aeroporto Hotel
Offers & Announcements: 20% off room rate
Rooms
28 Jan.29 Jan.
|
1 room, 2 adults, 0 children
Standard Room
Getting you more information on this room More
Free Cancellation
Book now, pay at stay!
Select
Show Available Rooms
Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 6 partner sites to see rooms from USD 72.
We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Guarulhos hotels with availability
{"BOOKING_FEATURES": ["IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","VISA_SPONSORSHIP_WEB","IB_EXIT_INTERRUPTER","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_SHOW_AMENITIES_AS_ICONS","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","META_AIR","CHILDREN_SEARCH","IB_INLINE_ROOM_GRID","ATTRACTIONS_REMOVE_PAYMENT_ADDRESS_FIELDS","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","IB_BOOKING_FORM_FAVICON","STORED_CARDS","IB_PRICE_WINS_COPY","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "844c0c08335e49079b53c2884ccaa059", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":786179,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[78910478],"additionalContentIds":[],"pollCount":0,"checkin":{"day":28,"month":1,"year":2018},"checkout":{"day":29,"month":1,"year":2018},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":72,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"844c0c08335e49079b53c2884ccaa059","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":73,"lowestMetaPrice":72,"additionalPartner":false,"highestMetaPriceDisplay":73,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":73,"lowestMetaPrice":72,"highestMetaPriceDisplay":73,"hotelName":"Matiz Guarulhos Aeroporto Hotel","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6Ijg0NGMwYzA4MzM1ZTQ5MDc5YjUzYzI4ODRjY2FhMDU5IiwiQUlLIjoiZDE2ZWEyMzNjYjYwNDY3MTljY2U2ZjY4YzMxNGY1YjMifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"isPriceDrawerEnabled":false,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": 1, "checkIn": "28/01/2018", "checkOut": "29/01/2018", "lowestPrice": "USD 72", "hasDates": true, "hacComplete": true, "contentIdMappings": {"78910478":"OrbitzEWS"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_resp_hr_room_grid", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_responsive","template":"ibex_room_grid_responsive__widget","moduleList":["handlers","tracking"],"divClasses":"prw_rup prw_ibex_room_grid_responsive","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_responsive__sub_header"}},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","moduleList":["handler"],"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{}},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_row_responsive","template":"ibex_room_grid_row_responsive__widget","moduleList":[],"divClasses":"prw_rup prw_ibex_room_grid_row_responsive","js":{},"dust":{"amenities":"ibex_room_grid_row_responsive__amenities","occupancy":"ibex_room_grid_row_responsive__occupancy","condition_col":"ibex_room_grid_row_responsive__condition_col","price_text":"ibex_room_grid_row_responsive__price_text","reservation_col":"ibex_room_grid_row_responsive__reservation_col"}},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Reviews (934)Write a Review
Filter reviews
107 results
Traveller rating
18
32
34
17
6
Traveller type
Time of year
LanguageEnglish
More languages
18
32
34
17
6
Show reviews that mention
All reviewsshuttle serviceplane spottersclean roomsindustrial areathe check in processwide varietyus dollarsthe busother hotelsbed was comfortablenext morningbreakfast buffetroom serviceconnecting flightfree airport shuttlegrurunway
FilterEnglish
Updating list...
1 - 5 of 107 reviews
Reviewed 2 days ago

I arrived at GRU airport after a quick change in plans and expected to find a hotel or information desk. I didn't find either and the telephone information person hung up on me when I didn't speak Portuguese. Airport internet access rubbish. Luckily an airport...More

Thank JillyPEngland
Response from Leilane M, Coordenadora de Reservas at Matiz Guarulhos Aeroporto HotelResponded yesterday

Dear Guest, We appreciate your trust of telling us what happened in your stay. Our business is conducted with commitment and transparency, so your feedback is extremely important to the improvement of services and products we offer. We will work to offer better services. We...More

Reviewed 4 weeks ago via mobile

The room smells really bad. I felt dirty when I left the hotel. The staff in the reception is arrogant, not to mention the staff in the restaurant. They do not speak english or even understand spanish (how do staff at an airport hotel not...More

Thank Seb2215
Response from Leilane M, Coordenadora de Reservas at Matiz Guarulhos Aeroporto HotelResponded 2 weeks ago

Dear Guest, Thank you for the trust to inform us about what happened. We conduct our business with commitment and transparency, so your feedback is extremely important to the improvement of the services and products we offer. The time dedicated to us motivate us to...More

Reviewed 4 weeks ago

The beds are very nice, top quality, also the A/C. Salad is very good. Other hot food at buffet medium. But the anti-smoker-terror in this hotel is horrible. U have to go out of the hotel to smoke! A NO-GO!!!! Personell dont speak englisch, and...More

Thank brkrtn
Response from Leilane M, Coordenadora de Reservas at Matiz Guarulhos Aeroporto HotelResponded 3 weeks ago

Dear Guest, We appreciate your trust of telling us what happened in your stay. Our business is conducted with commitment and transparency, so your feedback is extremely important to the improvement of services and products we offer. We will work to offer better services. We...More

Reviewed 1 December 2017

Comfortable, clean, good rooms, friendly helpful staff, efficient billing system for meals and drinks. Excellent value extensive buffet, changes from night to night. Free shuttle service to and from the airport, but we waited 40 minutes at the airport before giving up and finding alternative...More

Thank Ian_Fraser1951
Response from Leilane M, Coordenadora de Reservas at Matiz Guarulhos Aeroporto HotelResponded 3 weeks ago

Dear Ian, Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! We hope to see you soon! Best regards, Leilane Mariano Reservation department

Reviewed 3 October 2017

I was there a week ago due to a layover and it was very nice. They pick you up at the airport (Terminal 2) and then drive you to the hotel. The room I was stayed in was clean and it had everything I needed...More

Thank Odile P
Response from Leilane M, Coordenadora de Reservas at Matiz Guarulhos Aeroporto HotelResponded 3 October 2017

Dear Odile, Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! Sincerely, Leilane Mariano Reservations department

View more reviews
PreviousNext
12345622
About
Amenities
Top amenities
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free High Speed Internet ( WiFi )
Bar/Lounge
Hotel Amenities
Room Service
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
USD 58 - USD 80 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Details
Price range
USD 58 - USD 80 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Add Photo Photos
Traveller (232)
Room & Suite (69)
Dining (17)
Hotel & Grounds (160)
Bathroom (11)
Business Centre & Event Rooms (4)
Family and Play Areas (2)
Questions & Answers
Ask a question
willmore
11 December 2016|
AnswerShow all 4 answers
Response from Rubem A | Reviewed this property |
There is a hotel inside the airport. Small rooms but very comfortable to spend a few hours. It's been a while since I was there, but I think you can buy a specifiic number of hours insted of a whole night.
0
Votes
Emma B
4 November 2016|
AnswerShow all 5 answers
Response from Odécio P | Property representative |
Good Morning You can use the transfer service without reservation, the bus leaves from Terminal 2 on Asa D. Thank you
0
Votes
Google Translation
janice l
8 August 2016|
AnswerShow all 6 answers
Response from hanz v | Reviewed this property |
HI, It is possible to make a reservation in advance. I however booked the shuttle at the check in. I never had problems booking regards Hanz
0
Votes
Room Tips
"no.........................."
Read review
"without restrictions, all romms apropriate for a good night sleeping and relax."
Read review
"Higher floors can face the airport's runway."
Read review
"No good room in this hotel..."
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing
Map
Satellite