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Sofitel Guaruja Jequitimar

Booking.comUSD 301*
View Deal
Certificate of Excellence
11/06/2017 12/06/2017
1 room 2 adults 0 children
USD 355*
USD 301*
USD 355*
USD 299*
USD 355*
USD 300*
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Sofitel Guaruja Jequitimar
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1,721 Reviews from our TripAdvisor Community

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Showing 157: English reviews
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Libreville, Gabon
Reviewed 23 April 2017 via mobile

The physical part of the hotel is excellent. Room and restaurant area are superb. Meeting rooms okay had some technical glints with regards to electricity which came back on. General service excellent. Front bar service left some to be desired though compared to alll others in the hotel. Excellent experience, bit pricy though.

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Helpful?
Thank Worldtraver72
SofitelJequitimarBr, Gerente at Sofitel Guaruja Jequitimar, responded to this review

Dear Mr, We very much appreciate your comments regarding your stay at the Sofitel Jequitimar Guaruja. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services....

brazil
Reviewed 12 April 2017

Wonderful room with a magnificent sea view. You can stay on the balcony listening to the waves for hours. The hotel is located on the beach with beach service and a very nice swimming pool. Staff is very professional. In all meals they offer light options.

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Helpful?
Thank bahiabrazil
SofitelJequitimarBr, Gerente at Sofitel Guaruja Jequitimar, responded to this review

Dear Mr. BahiaBrazil, Thank you for taking the time to tell us about your experience at the Sofitel Jequitimar Guaruja. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us....

Lima, Peru
Reviewed 4 March 2017 via mobile

I booked a room 6 months before . One week before arrival the hotel cancelled the room. Totally unacceptable as far as I am concerned. If they are doing renovations there is no need to wait to the last minute to cancel . Lousy customer service

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Helpful?
Thank Russell M
SofitelJequitimarBr, Gerente at Sofitel Guaruja Jequitimar, responded to this review

Dear Mr. Russell, Thank you for taking the time to tell us about your experience at the Sofitel Jequitimar Guaruja. I am sorry that your experience did not meet your expectations. At Sofitel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate you sharing your concerns, and it...

Campinas, SP
Reviewed 2 February 2017

The view from the room was marvelous. The room was extremely spacious and comfortable. It was a very enjoyable stay and the food and service were good. The spa was one of the best that I have been to.

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Helpful?
Thank Deirdre D
SofitelJequitimarBr, Gerente at Sofitel Guaruja Jequitimar, responded to this review

Dear Mr, We very much appreciate your comments regarding your stay at the Sofitel Jequitimar Guaruja. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services....

San Jose, Costa Rica
Reviewed 2 February 2017

So I went there for a company get-together and we had a great time. Staff was friendly and helpful. Accommodations are great too. The beach is nice and there are many other nice spots around. Have fun!

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Helpful?
Thank daemonR00t
SofitelJequitimarBr, Gerente at Sofitel Guaruja Jequitimar, responded to this review

Dear Mr, We very much appreciate your comments regarding your stay at the Sofitel Jequitimar Guaruja. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services....

Shanghai, China
Reviewed 22 January 2017 via mobile

For the price I paid, I was really expecting an outstanding service, which was not the case. Check in - More Than 30 minutes in line waiting for check in. We booked 2 rooms but one of them was only made available at 5:00pm, that means, 2 hours after check in. We were with 2 kids and 2 seniores (65yo...

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Helpful?
Thank akiakola
SofitelJequitimarBr, Gerente at Sofitel Guaruja Jequitimar, responded to this review

Dear Mr, Thank you for taking the time to tell us about your experience at the Sofitel Jequitimar Guaruja. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please...

Reviewed 12 January 2017 via mobile

My family and I decided to spend Christmas at the beach. Great accommodations. Absolutely great staff!!! Good and clean rooms. Great sitting areas around the pool and hotel. Upgrade to ocean view is a must!

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Helpful?
Thank Latasha M
SofitelJequitimarBr, Gerente at Sofitel Guaruja Jequitimar, responded to this review

Dear Mr, We very much appreciate your comments regarding your stay at the Sofitel Jequitimar Guaruja. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services....

Ribeirao Preto, SP
Reviewed 9 January 2017

The hotel is big and comfortable and although it was crowded, they managed to keep it clean and organised. Staff is very polite, efficient and friendly. Breakfast is excellent. Lunch buffet has uninteresting food with fancy names. Room service was quite fast, soups, pizza and hamburger were only okay, and french fries tasted like oil. Fried fish from the beach...

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Helpful?
Thank Maira C
SofitelJequitimarBr, Gerente at Sofitel Guaruja Jequitimar, responded to this review

Dear Mrs. Maira, We very much appreciate your comments regarding your stay at the Sofitel Jequitimar Guaruja. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our...

London
Reviewed 4 January 2017

It doest not give you a good start when you spent 1:15hrs in the check in queue. It was way too long. We ended up missing the lunch, which it was already paid for, but they compensated by offering us dinner instead. Even if you check in online, makes no difference, you still have to stay in queue to be...

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Helpful?
1Thank JonnyMac_London
SofitelJequitimarBr, Gerente at Sofitel Guaruja Jequitimar, responded to this review

Dear Mr. Jonny, We very much appreciate your comments regarding your stay at the Sofitel Jequitimar Guaruja. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our...

Reviewed 3 January 2017

Spacious rooms, great beds, bathrooms with nice amenities. Lacking maintenance as already reported by many other reviewers. Réveillon party was fantastic, service good overall (special mention to pool) despite the busy moment and full occupation. Only low point is the quality (not variety) of the food in general (the only exception maybe the gourmet Les Épices) at all restaurants (which,...

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Helpful?
Thank Lieven C
SofitelJequitimarBr, Gerente at Sofitel Guaruja Jequitimar, responded to this review

Dear Lieven, We very much appreciate your comments regarding your stay at the Sofitel Jequitimar Guaruja. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services....

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Paid Wifi
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Sofitel Jequitimar Guaruja is a 5 star hotel in Guaruja, located 130 km from Sao Paulo International Airport and 90 km from Congonhas Airport. Surrounded by the Atlantic Forest, in the Pernambuco Beach, the most charming Guaruja Beach in Sao Paulo, Brazil. The hotel offers 301 rooms and a Spa. A dream holiday location for couples and families, this hotel in Guaruja also features a major convention centre for events of up to 1,600 guests. ... more   less 

Additional Information about Sofitel Guaruja Jequitimar

Address: Avenida Marjory da Silva Prado, No 1100 | 1100 Lote A - Praia de Pernambuco, Guaruja, State of Sao Paulo 11444-000, Brazil
Region: Brazil > State of Sao Paulo > Guaruja
Price Range: $281 - $493 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sofitel Guaruja Jequitimar 5*
Number of rooms: 301
Reservation Options:
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Also Known As:
Sofitel Jequitimar Guaruja Hotel Guaruja
Sofitel Guaruja Jequitimar Sao Paulo
Guaruja Sofitel
Hotel Style:
#1 Spa Hotel in Guaruja
#2 Romantic Hotel in Guaruja
#3 Family Hotel in Guaruja
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Questions & Answers

Here's what travellers have asked, with answers from Sofitel Guaruja Jequitimar staff and other travellers.
22 questions
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Questions? Get answers from Sofitel Guaruja Jequitimar staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose rooms with sea view.”
bahiabrazil, 11 Apr 2017 | Read review
“Pay the extra money for a sea view room”
872lievenc, 3 Jan 2017 | Read review
“Choose a room with view on the ocean.”
Frederica84, 13 Dec 2016 | Read review
“Rooms with view of the beach.”
SilvioT, 29 Sep 2016 | Read review
“Sea view rooms of course”
CoffeeHans, 22 Jun 2016 | Read review
5 of 5
Booking.com
USD 301* /night
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SofitelUSD 299
Hotwire.comUSD 300
HotelQuicklyUSD 355
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Prices are for 1 room, 2 adults
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