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Casa Grande Hotel Resort & Spa

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1,031 Reviews from our TripAdvisor Community

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Showing 68: English reviews
Sao Paulo, SP
Reviewed 2 weeks ago via mobile

Outstanding luxury hotel. For a perfect week near the beach. Excellent services and food. Many spaces in a old fashion construction. I have no idea when was build, but I believe, more than 100 years ago. A challenger for all hotels near the sea is the sea smell... This hotel don't have this problem !!!! The room is perfect, even...

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Helpful?
1Thank Paulo G
CasaGrandeHotel_Gua, Gerente de relações com clientes at Casa Grande Hotel Resort & Spa, responded to this review

Dear Mr. Paulo, We would like to thank you for choosing the Casa Grande Hotel Resort & Spa as your option here in Guarujá. We have received your review and thank you for send it. We are glad to know that you had a perfect stay with us and We appreciate you for highlighting our hotel, cleaness and our accomodations....

Reviewed 27 October 2016

Let's start with the positive things: The hotel itself is nice, beautiful building and nice pool area. If you travel with kids, they offer a kids club, various play areas, etc. At the beach, they provide you with towels, chairs and umbrellas and sometimes even have a security present, so you can go to the water without having to worry...

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Helpful?
Thank dana_kleyn
CasaGrandeHotel_Gua, Gerente de relações com clientes at Casa Grande Hotel Resort & Spa, responded to this review

Dear Ms. Dana, We would like to thank you for choosing the Casa Grande Hotel Resort & Spa as your option here in Guarujá. We have received your review and thank you for send it. We appreciate you for highlighting our hotel, pool area, the kids club, security and the beach facilities that we provide to our guests. We would...

São Paulo, São Paulo, Brazil
Reviewed 12 October 2016 via mobile

Comfortable, clean, well-located and pleasant. I deeply reccomend. The service is fast and employees are attentive and nice. Rooms are large. Very good for couples and kids. There are activities and monitors all-day long.

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Helpful?
Thank LucianaUni9
CasaGrandeHotel_Gua, Gerente de relações com clientes at Casa Grande Hotel Resort & Spa, responded to this review

Dear Ms. Luciana, We would like to thank you for choosing Casa Grande Hotel Resort & Spa during your stay in Guaruja. We have received your review and thank you for sharing it. We are glad to know that you had an excellent time during your stay with us. We appreciate you for highlighting our services, rooms, facilities and our...

Itapevi, SP
Reviewed 6 August 2016

Excellent infrastructure, renewed rooms, wonderful swimming poll and recreation areas, very good breakfast, good and warm staff. I just didn´t like the food in the restaurant, despite the good presentation. It is too pretentious but with no flavor at all. I tried fish two times and the first one there´s no any seasoning. The second one is even worse, it´s...

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Helpful?
Thank Samaro511
CasaGrandeHotel_Gua, Gerente de relações com clientes at Casa Grande Hotel Resort & Spa, responded to this review

Dear Mr. Samaro, We would like to thank you for choosing Casa Grande Hotel Resort & Spa as your option for accommodation. Also, thank you for sharing your survey to us and future guests. We are truly glad to notice that you and your family had the opportunity to enjoy most of our facilities and were satisfied with them, especially...

Reviewed 19 July 2016

The location of the hotel is perfect, easy access to all of Guaruja either by walking or driving. Excellent treatment by the staff at the front desk, in the restaurants, in all of the property. My room was one of the top notches, with views of the swimming pool and the ocean. Unfortunately, such high-priced hotel had some bad exceptions....

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Helpful?
Thank Eliane S
CasaGrandeHotel_Gua, Gerente de relações com clientes at Casa Grande Hotel Resort & Spa, responded to this review

Dear Mrs. Eliane, We would like to thank you for having chosen the Casa Grande Hotel Resort & Spa during your stay in Guarujá. We are glad to receive your satisfaction with our location, our comfortable room and the attention received by our staff. We regret to understand that we did not exceed totally your expectations, please accept our apologizes...

Reviewed 25 April 2016 via mobile

My family and I decided to find a nice Hotel to spend one weekend. After arriving to Casa Grande we found everything we were looking for! Spa, nice swimming pool, excellent customer service. The detail to see the GM greeting everybody at the entrance make a huge difference. It is so easy to feel at home and very difficult to...

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Helpful?
Thank Claudia R
CasaGrandeHotel_Gua, Gerente de relações com clientes at Casa Grande Hotel Resort & Spa, responded to this review

Dear Mrs. Claudia, Would like to thank you for choosing Casa Grande Hotel Resort & Spa as their choice of accommodation. We received your assessment of your stay at our hotel and thank you for your kindness to describe your experience here. We are really happy to see that you were able to enjoy most of our facilities and are...

Sherrard, Illinois
Reviewed 16 April 2016 via mobile

Our family - mom, dad, daughter (12) and son (10) - decided to pursue surfing, and since we had visited Guaruja in the past, decided to make it our surfing spot. In summary, we have been coming from Indaiatuba almost every weekend since early February. Casa Grande Hotel has been our hotel every time. The facilities meet our varied family...

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Helpful?
Thank Alex F
CasaGrandeHotel_Gua, Gerente de relações com clientes at Casa Grande Hotel Resort & Spa, responded to this review

Dear Mr. Alex, The first place we would like to say how grateful we are to be your choice for hostage during his visit to Guaruja. We would also like to thank the gently praise and remarks that you made in your search service. It is good to see that you enjoyed your stay and had special experiences.Thank you for...

Reviewed 5 April 2016 via mobile

The hotel needs some serious renovation. The place is falling apart. Price is way to high for what it has to offer. (Check out the pictures from room 123.) The location is nice and the beach is right across the street, but absolutely not worth R$850/night...

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Helpful?
2Thank carlos k
Sao Paulo, SP
Reviewed 21 March 2016

Stayed one day (sat -> sun). Expected more : - crowded reception, w/no defined lines. Guests fight for their turn, due to lack of hotel organization - room for a couple w/a bit o humidity smell - air conditioner very very old on the room (don't know if that generated that smell) - very expensive parking lot (R$ 40 a...

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Helpful?
Thank Marcello I
CasaGrandeHotel_Gua, Gerente de relações com clientes at Casa Grande Hotel Resort & Spa, responded to this review

Dear Mr. Marcello, We thank you very much for having stayed at the Casa Grande Hotel Resort & Spa. We also would like to thank you for your observations and inform you that all the mentioned points will be forwarded to the competent department. Please accept our apologize for any inconvenient happened. Nevertheless, we would like to inform that at...

Rijeka, Croatia
Reviewed 15 March 2016

The servisse and the room are at level of a 3 star and it is very old. In addition I have been cheated because I have to pay two weeks of stay there and when I left one night before for personal reason there has been no way to recover the cost already paid. After long discussion they sent me...

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Helpful?
1Thank Sax1767
CasaGrandeHotel_Gua, Gerente de relações com clientes at Casa Grande Hotel Resort & Spa, responded to this review

Dear Mr. Sax1767, We would like to thank you for choosing Casa Grande Hotel Resort & Spa as your choice to stay in Guaruja. We have received your survey services and we appreciate that. About your notes, I would also like to thank you for sharing important details. Referring to notes, corrective measures were taken, in addition, transmit their observations...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Beachfront
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free Breakfast
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Babysitting
  • Business Centre with Internet Access
Official Description (provided by the hotel)
The Hotel • Casa Grande Hotel Resort & Spa is a 5 star resort seaside, built in authentic colonial Brazilian style. It is located in an area of 45,000 m2. • 265 room, Suites and 3 Villas- bungalows, all of them fitted with wi-fi and most of them with a private balcony. The 6 luxury suites have a contemporary style deco and private balconies with pool and ocean view. • Helipad • Two tennis courts and a multi-sports court • Spasissimo: a complete Spa that offers medical and aesthetic treatments. • Seven restaurants and bars = award winning Thai Restaurant directly on the beach, Atlantico Seafood, the French Bistro, and a choice of the best Brazilian gastronomy. Spa Restaurant for a balanced menu. Pool and beach bars, Lounge piano bar. • Convention center with 1,000 m2 distributed in modular meetings rooms, terraces with ocean view • Exposition center: almost 3828 m2 for events, conventions, fairs, workshops and dinner-parties • High speed internet/wi fi in all areas • Kids Club • Discos ... more   less 

Additional Information about Casa Grande Hotel Resort & Spa

Address: Avenida Miguel Stefano 1001 | Enseada, Guaruja, State of Sao Paulo 11440-530, Brazil
Region: Brazil > State of Sao Paulo > Guaruja
Price Range: $270 - $570 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Casa Grande Hotel Resort & Spa 4.5*
Number of rooms: 268
Reservation Options:
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Also Known As:
Casa Grande Hotel Resort And Spa
Casa Grande Hotel Guaruja
Casa Grande Hotel Resort & Spa Guaruja, Sao Paulo
Hotel Style:
#2 Spa Hotel in Guaruja
#2 Family Hotel in Guaruja
#3 Romantic Hotel in Guaruja
#4 On the Beach Hotel in Guaruja
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Questions & Answers

Here's what travellers have asked, with answers from Casa Grande Hotel Resort & Spa staff and other travellers.
11 questions
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Questions? Get answers from Casa Grande Hotel Resort & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try to get a room with a view for the internal patio.”
 of 5 bubbles Samaro511, 5 Aug 2016 | Read review
“Master suites have best views, quiet except the loud disco on Saturday a turn off. Meal plans can mislead, recommend not take dinner plan.”
 of 5 bubbles 957elianes, 18 Jul 2016 | Read review
“THe room in the internal Garden are quiter than the other”
 of 5 bubbles Sax1767, 15 Mar 2016 | Read review
“Go out of season and negotiate the price...”
 of 5 bubbles 633rachidb, 1 Nov 2015 | Read review
“Upper floor, ocean view or inner garden”
 of 5 bubbles arturs178, 18 Sep 2015 | Read review
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