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Royal Palm Tower

163 reviews
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Traveller (51)
Room & Suite (152)
Dining (28)
Overview
  • Excellent45%
  • Very good41%
  • Average12%
  • Poor1%
  • Terrible1%
Travellers talk about
Free Wifi
Parking
Breakfast Available
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4.0 Star Hotel
All hotel details
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Reviews (163)Write a Review
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1 - 5 of 30 reviews
Reviewed 26 May 2017

As I'm usually here on a monthly basis (and this for the last 10 years), I have to say: the things that are well remain well but requests for improvement have been (and probably will be....) ignored. Funny enough, as everytime you receive the typical...More

Thank ElPatron67
Response from RoyalPalmHR, Gerente at Royal Palm TowerResponded 30 May 2017

Hello, ElPatron67! I'm very sorry that we did not meet your expectations. We value the quality of services and take your considerations to the responsible areas with the goal of always improving our service. I hope you can return again and thus heal the impression...More

Reviewed 12 May 2017 via mobile

... is not always better.... staff is still friendly but service is in decline... breakfast was sparse but food was fresh... room service is another thing... if it takes over 1h to get a chicken sandwich than that's not a great standard for hotel that...More

Thank Sascha L
Response from RoyalPalmHR, Gerente at Royal Palm TowerResponded 12 May 2017

Hi, Sascha L! Thank you very much for the compliments to the hotel. I am very happy that you have shared your experience with us. It is through evaluations like yours that we have improved our service. I hope to have you more often here!

Reviewed 17 March 2017 via mobile

Very friendly service. Very well organised check in/out. Have been here the last 15 years or so ( flight crew ) and certainly one of the better hotels in Campinas. Few good restaurants wirhin walking distance.

Thank Ronald B
Response from RoyalPalmHR, Gerente at Royal Palm TowerResponded 18 March 2017

Hello, Ronald B! Thank you very much for your evaluation made to our hotel. I'm very happy to hear that you had a great stay. Come back more often!

Reviewed 12 March 2017

The room was clean, spacious, quiet. Housekeeping were very attentive (to the extent of tidying for you). The reception staff were genuinely friendly and helpful; by far the best I've experienced in years. The air-conditioning was quiet (important if you're trying to sleep in a...More

Thank Banks_DJ
Response from RoyalPalmHR, Gerente at Royal Palm TowerResponded 14 March 2017

Hi, Banks_DJ! Thank you for your rating and positive comments made to the resort. I'm very happy to hear that you liked the room. Check back often!

Reviewed 31 January 2017

I have visited this hotel in Dec 25 2016 to Jan 04 2017 New year party was very good and food quality of services is amazing Hotel is having fitness center, spa, very good. Its center of the city and easy to accessible to near...More

Thank ashwinjingade
Response from RoyalPalmHR, Gerente at Royal Palm TowerResponded 1 February 2017

Hello, ashwinjingade! Thank you so much for sharing your experience with the resort. Your opinion is very important to us. Check back often!

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Pool
Room Service
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Hotel Amenities
Business Centre with Internet Access
Room Service
Meeting Rooms
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Restaurant
Pool
Fitness Centre with Gym / Workout Room
Indoor pool
Hot Tub
Details
Price range
USD 75 - USD 120 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Business Hotel in Campinas
#6 Luxury Hotel in Campinas
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms, Smoking rooms available
Details
Price range
USD 75 - USD 120 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Business Hotel in Campinas
#6 Luxury Hotel in Campinas
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms, Smoking rooms available
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Traveller (51)
Room & Suite (152)
Dining (28)
Pool & Beach (27)
Amenities (50)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
XochiltPo
28 April 2016|
AnswerShow all 2 answers
Response from Juneyt C | Reviewed this property |
Sorry, but I don't know - did not have a need for laundry service while there...
0
Votes
Mike R
20 April 2015|
Answer
Response from RoyalPalmHR | Property representative |
Hello Mike! Our power specifications follow the Brazilian standard and they are 120V/60Hz . Although all of our accomodations have at least one 220V/60Hz. Also, we have universal adapters free from costs at the reception so... More
0
Votes
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Room Tips
"Check out all the additional services available."
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"Rooms in the front side of the hotel face the park."
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"Try to get an upper-floor view of the park."
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"If you can get someone local to book the room you will get better rates and rooms when they appear full over..."
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