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Mercure Florianopolis Centro

Expedia.comUSD 66*
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GreenLeadersBronze level
04/06/2017 05/06/2017
1 room 2 adults 0 children
USD 151*
USD 66*
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USD 67*
USD 67*
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Mercure Florianopolis Centro
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879 Reviews from our TripAdvisor Community

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Showing 51: English reviews
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Sao Paulo, SP
Reviewed 1 week ago

This hotel is very different from the usual Mercure style. The room was very dirty and stuttered. Crashed walls and very badly manitened. It was a very bad experience. Unbelievable. WIll never be back there.

Review collected in partnership with Accorhotels.com
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Helpful?
Thank Ramon M
Curitiba, PR
Reviewed 4 weeks ago

The staff is great. The views fantastic from the higher rooms. The parking in the place has valet service and the location is near from the beira Mar, hercilio Luz bridge and downtow.The higher rooms are very silent.

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Helpful?
Thank wander95
Leandro J, Gerente geral at Mercure Florianopolis Centro, responded to this review

Dear Guest, We apreciate your comments about our hotel, It's very proud to serve you and make a unforghetble stay. We hope to see you soon! Best regards, Leandro Jesus Hotel Manager.

Porto Alegre, Brazil
Reviewed 13 April 2017

MERCURE Florianópolis Downtown has a great staff and they do all they can to make you feel comfortable. This is quite important to me since I always stay there with my six-year-old son and the hotel personnel has always treated us tenderly. The hotel is in a calm streeet near downtown and it is quite easy to go from there...

Review collected in partnership with Accorhotels.com
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Helpful?
Thank Frizero
Leandro J, Gerente geral at Mercure Florianopolis Centro, responded to this review

Dear Guest, We are very happy for this evaluation, our team is so proud. What we have most precious in our lives are the people around us, be it family, friends, and why not say our guests ... thanks for the touching words. We hoe to see you soon! Best regards, Leandro Jesus General Manager Mercure Florianópolis Centro.

Reviewed 5 March 2017 via mobile

One of the worst Mercure Hotel I've ever stayed. Front desk staff are not familiar with LeClub rules and benefits, housekeeping won't replace your towels even if you leave them on the floor. Hotel it's pretty old and not well maintained. It's not worth the money.

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Helpful?
Thank Mikhail W
Leandro J, Gerente geral at Mercure Florianopolis Centro, responded to this review

Dear Guest, We appreciate your feedback and your loyalty. Your impressions are very important to us, current and future customers. We strive to provide impeccable service to each of our customers. Sorry for not meeting your expectations. We will use your feedback to correct the unintended failures noted, make sure they are not an example of our services. I ask...

Balneario Camboriu, SC
Reviewed 16 January 2017

Review collected in partnership with Accorhotels.com
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Helpful?
Thank Heitor C
Leandro J, Gerente geral at Mercure Florianopolis Centro, responded to this review

Pouso Alegre
Reviewed 4 August 2016

everything was good in the stay, especially the very kind e objetive help that i received from the manager to register details, offering too any kind of support, related to a small accident occured with my car in the hotel's garage when it was moved by the valet driver.

Review collected in partnership with Accorhotels.com
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Helpful?
Thank AfranioLanna
Taipei, Taiwan
Reviewed 2 July 2016 via mobile

The location itself was in a quiet neighborhood near Praca da Luz, and the views on my balcony being on the 9th floor was breathtaking. The restaurant was well served and the views were great as well. One incident that occurred while I was there was that they had programmed the boiler replacement and it took more than expected and...

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Helpful?
Thank antonyang
Leandro J, Gerente geral at Mercure Florianopolis Centro, responded to this review

Dear Guest , We appreciate your comments and recommendation , it is always a pleasure to receive positive impressions . Your review will be shared with our employees so that they feel even more motivated to serve well . We are sorry for the delay in replacing the hot water tank, as mentioned , we could not predict the delay...

Sao Paulo, Brazil
Reviewed 10 May 2016

Review collected in partnership with Mercure Hotels
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Helpful?
Thank Vcegal
Leandro J, General Manager at Mercure Florianopolis Centro, responded to this review

Sao Paulo
Reviewed 17 April 2016

The Mercure Centro Hotel faces a park and from the rooms there is a fantastic view of the bridges. The room was only partially renovated and the furniture and doors were worn. Staff was incredibly helpful. If you are interested not only in beaches, but in the historical part of the city, this is the ideal location: from the hotel...

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Helpful?
Thank H H
Leandro J, General Manager at Mercure Florianopolis Centro, responded to this review

Dear Guest, We are very pleased to receive these valuable praise. Thank you for your recommendation. Your opinion is very important to us, current and future customers. So we know what we must continue to do. Thank you for the recognition. We hope to see you soon! Sincerely, Leandro Jesus General Manager Mercure Florianópolis Centro.

Cowes, United Kingdom
Reviewed 10 March 2016

My experience at this hotel was fantastic from start to finish the reception staff couldn't be more helpful, nothing was too much trouble. The hotel is only a 10 minute walk from the centre, very close to the popular Avenida Beira Mar area of the city and there is also a nice park opposite the hotel. The room was great...

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Helpful?
Thank munro685
Leandro J, General Manager at Mercure Florianopolis Centro, responded to this review

Dear Guest, We are very happy with your satisfaction and recommendation. Thank you for the compliments, your opinion is very important to us, current and future customers. We hope to see you shortly, until your next visit! Sincerely, Leandro Jesus General manager Mercure Florianopolis Centro.

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Multilingual Staff
  • Conference Facilities
  • Meeting Rooms
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Mercure Florianópolis Centro features 88 apartments and is located near the international airport, the financial district and the Hercilio Luz Bridge. It offers easy access to Florianópolis beaches, apartments with city views, parking, swimming pool,restaurant and meeting rooms. ... more   less 

Additional Information about Mercure Florianopolis Centro

Address: Rua Felipe Schmidt 1102 | Centro, Florianopolis, State of Santa Catarina 88010-002, Brazil
Region: Brazil > State of Santa Catarina > Florianopolis > City Center
Price Range: $87 - $153 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Florianopolis Centro 4*
Number of rooms: 88
Reservation Options:
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Also Known As:
Mercure Florianopolis Centro Brazil
Hotel Style:
#7 Luxury Hotel in Florianopolis
#14 On the Beach Hotel in Florianopolis
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Florianopolis Centro staff and other travellers.
6 questions
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Questions? Get answers from Mercure Florianopolis Centro staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I would definitely go for a superior room on one of the higher floors for amazing views”
munro685, 9 Mar 2016 | Read review
“Great breakfast, normally not included at rate, as normal in Brazil.”
reginaldos392, 20 Jun 2015 | Read review
“Away from elevators, choose an upper floor with balcony.”
Islandmomma58, 1 Oct 2013 | Read review
3 of 3
Expedia.com
USD 66* /night
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Prices are for 1 room, 2 adults
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